Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
New Home Owner
They were very helpful & always kept me updated about what was going on & made sure I could get paperwork in in a timely manner.
Tara's Tip: Make sure you get paperwork in when they ask you.
Loan Officer
FHA 30 Year Fixed Florida
Buying a home
Very helpful and informative went out of there way to make sure we had eveything we needed the right information called us back within 30 min to an hour overall wonderful and friendly environment would highy recommed FBC MORTAGE
FHA 30 Year Fixed Texas
Very reliable and efficient
Carl and his entire team were very patient and helpful throughout the whole process. We felt in good hands and the closing was done in a very timely and efficient manner. Will highly recommend!
Conventional 30 Year Fixed Florida
Mortgage Lender you can trust!
Keith Bice and the rest of his team have been an absolute pleasure. Everyone is so patient and accommodating with any questions or concerns we had. Keith and his team are always easy to reach and are quick to respond to anything we might have needed. They made the process of buying a home easy and we knew exactly what was expected of us. Keith Bice and the entire FBC mortgage team are the best out there. I wouldn’t consider doing business with anyone else.
Leigh Ann's Tip: If you provide the documents they request from you in timely and organized manner, the process is a breeze.
Loan Officer
Conventional 30 Year Fixed Alabama
Great Experience!
Rob Adams did a fantastic job in answering all my questions thoroughly. He was patient and strived to get me the best possible rate. I'm looking forward in working with Rob on future deals.
Loan Officer
Conventional 30 Year Fixed Texas
Attentive Staff
Greg was very attentive and quick to reply to questions!
Loan Officer
VA 30 Year Fixed Florida
Best loan officer in odessa midland 👍
Best loan officer in Odessa midland area 👍
FHA 30 Year Fixed Texas
Quite the journey
It was a bumpy ride, but FBC pulled it off in the end. Communication with the client needs to be improved. More updates on the the status of the loan would be appreciated. Time management needs to be worked on.
VA Texas
Asking for money month after closing
Well few issues i had were first some course that i needed to take to make the bank happy that should have beed done at the start so i knew what to expect was forgotten till like the last week so spent hours on it that would have been very helpful at the start but at that point just waste of time as i was done with the process.Then the thing that upset me the most .I got my final numbers what payment would be and what i needed down .I then paid everything closed moved into my new house and month later they contact me saying for most part I needed to up the insurance on house that they overlooked it before closing (Agent got the quote for me ) That my payment would now go up and that i needed to pay additional money closing cost a month after close .I argued you cant come back later and do this .They then produced documentation that pretty much says if they screw up and more money is needed i am responsible. She said that this issue is common but i don't know anyone that has experienced this once you close you close WRONG AT FGC in my experience.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the fact that your insurance agent did not communicate the appropriate coverage for your home, we had to come back post closing for the additional funds. We take the responsibility for not caching this issue prior to closing and we regret any miscommunication. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Florida
Happy Customer
This company has gone above and beyond their duty to close on this house.
Loan Officer
VA 30 Year Fixed Florida
Thanks
Kelly's team is knowledgeable, caring, efficient and courteous. We really appreciated working with such a consummate group of professionals. Would highly recommend!
Loan Officer
VA Florida
Matt Andre and his team are A+
We went through a pretty tough process due to our previous lender not being able to fulfill our loan. From day one Matt and his team were on our case, asking us lots of questions and trying to fill in the blanks of what the previous company gave them. They were constantly working trying to help us meet our deadline and without them we would not be sitting in our brand new home right now. Thank you for making a super stressful situation fly by with ease. Your efforts are greatly appreciated! -The Lucas Family
Loan Officer
VA 30 Year Fixed Florida
Great, and easy experience
My dealings with FBC mortgage, and especially my lender Tim White was an easy do! He was very informative, great with prompt responses to my many questions, and exceptional about communicating with me about what to do next. I was a bit skeptical at first because everything seemed to just flow smoothly...I literally did not hit a single snag in the process. I am now in my new home, and very grateful for all the work, answered questions, and guidance throughout the loan process. I would definitely recommend FBC Mortgage to friends and family in the future. Not a single bad thing to say about this whole process!
Robert's Tip: Get to know, and trust your lender!
Conventional 30 Year Fixed Oklahoma
Easy to work with/thorough
Sam and his team were very easy to work with and thorough with our loan.
Julie's Tip: informative, helpful
Loan Officer
Conventional 30 Year Fixed Alabama
Helpful and efficient
Gordon and his colleagues at FBC Mortgage were a delight to work with according to all parties involved in this mortgage experience. They were responsive, courteous, professional and we never ran into a problem at any point in the process. Would definitely recommend them to family and friends.
Conventional 30 Year Fixed Georgia
