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Reviews for Clayton Gray
Great Service
Clayton and his team were outstanding. He kept me abreast of what was happening and what to expect.
Conventional 30 Year Fixed Texas
Awesome Team
Very Professional and Mannered. Got the loan process done quickly. Closed on time. Awesome Team members.
FHA 30 Year Fixed Texas
excellent
I have no complaints. Working with Clayton and his team made everything run smooth. They were on top of everything. would work again with them in a heartbeat!!
Michelle's Tip: Relax. Clayton and his team will get it done and help you every step of the way
Conventional 30 Year Fixed Texas
Duncan
It was a long process. It is done now.
VA 30 Year Fixed Texas
Awesome Mortgage Company
This company helped me every step of the way! If I had any questions during the process I could call and get answers to my questions quick! Buying a house is stressful, but it is so worth it in the end!Thank you so much Clayton and Jessica for making my dreams come true!
Jamie's Tip: Call this company first if you are looking to purchase a home!
FHA 30 Year Fixed Texas
FBC LENDER REVIEW
FBC worked really hard to get the loan closed even through the hurdles.
FHA 30 Year Fixed Texas
Loving my new home
Clayton and his team worked hastily to get me and my family in our home before Christmas. They were dedicated and got the job done no matter any issue that came up! Thank you so much!
FHA 30 Year Fixed Texas
Review
The leading team was very un-informative
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Thank you.Conventional 30 Year Fixed Texas
Excellent personal attention
excellent service, very personalized, did not hesitate to call when needed and always returned calls promptly with either a call back or text if unavailable
Conventional 30 Year Fixed Texas
Terrible customer service and knowledge
Clayton was very incompetent and has a bad attitude. Everything that needed to be signed didn’t have the right number/info etc.
Brandon's Tip: Go with another lender
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. If you have an opportunity to change your rating, please do so. We are confused by the five star rating and your comments. We will use this review as a training opportunity for our company.Conventional 30 Year Fixed Texas
Terrible customer service and knowledge
Clayton was very incompetent and has a bad attitude. Everything that needed to be signed didn’t have the right number/info etc.
Brandon's Tip: Go with another lender
Conventional 30 Year Fixed Texas
Super satisfied
This was my first closing and I am very pleased with my loan officer and the team he worked with! They were amazing, readily accessible, very knowledgeable and extremely patient with me and my overhaul of questions. Definitely made it easier and enjoyable through this milestone process!
Krystal's Tip: Breathe and enjoy the process
FHA 30 Year Fixed Texas
What patience!!
Clayton Gray & Jessica Dye were amazing. They were professional, patient ,kind, informative and understanding. We couldn’t been more fortunate to have them two work on our loan. I will never forget all they hard work they put into processing our loan. I will refer everyone I know looking for a loan. They were an amazing team. Thank you again for everything!
Elliott's Tip: Get organized have paperwork of any kind in place 3-4 months back.
VA 30 Year Fixed Texas
Home loan
Process was easy and completed quickly.
Conventional 30 Year Fixed Texas
Great service
Got my house in less than a month!He was great and very knowledgeable.
Luis's Tip: Have all your documents ready
FHA 30 Year Fixed Texas
Got the deal done
Fbc mortgage made my home buying process quick with the least amount of stress possible.
Marcus's Tip: Tell everything up front
FHA 30 Year Fixed Texas
Loving My New Home
Honestly I still can't believe I own a home now and all thanks to Clayton, Jessica and my agent Anthony they helped me through the entire process and made it easy and now were happy in our new home thank you so much
Conventional 30 Year Fixed Texas
