FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13801 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 05, 2017 at 4:22 PM
Recommend's Jay

Excellent Service

Everyone on staff that helped with my mortgage were Awesome! Thank you, Alexa, Fixing and Diane! I was relocating to Florida from Tennessee and they responded quickly to any questions that I had and we're always pleasant to speak with. I will definitely suggest FBC Mortgage to all my friends and family.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 05, 2017 at 3:59 PM

Fantastic experience

Andy and his assistant Emily took great care of me. They made the homebuying experience a memorable one. This is the second home loan that I've gotten with FBC, and it certainly will not be the last!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Tampa, FL
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July 05, 2017 at 3:00 PM

Doug spady

It took 6 months to get my refi done. The appraisal took forever too. My loan officer kept in contact with me and did an awesome job.

Jumbo 30 Year Fixed Washington
Responds quickly
Loan met my needs

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July 05, 2017 at 2:51 PM
Recommend's Jared

Interesting

Jared was professional and helpful. He met with me to explain the process and go over my documents. Jennifer was extremely helpful as well with making sure all the appropriate documentation was received. I was not happy with the fact that I had to wait for over 3 hours after signing at closing for FBC to release the funds. Numerous voice messages and emails went unanswered the entire time. I have been though 2 closings prior to this and have never had this happen. The employees at the title company were not surprised and said this happens all the time with FBC. I was quite frustrated at this point and when I called my contact, Pam, she also did not seem surprised that the funds had not been released. I found this to be unprofessional, especially since the closing date was known well in advanced and all of my documents and funds had been received prior to closing day.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 05, 2017 at 2:03 PM

Easy process

Very easy process. Answers all questions and concerns quickly.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 05, 2017 at 12:57 PM
Recommend's Matt

Great Team!

Matt Andre's team is great at working together with the clients. Communication during the loan process is critical, and I can tell that this team does an excellent job. There was always someone available, even during the weekends, nights, phone and email.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 05, 2017 at 11:12 AM

Customer Service

Ann Marie was very efficient and prompt to respond and address our concerns. The online access was very convenient.

Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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July 05, 2017 at 10:52 AM
Recommend's Scott

I love FBC Mortgage

I guess I did my review before I get this email asking me to rate my experience so I think it's worth me taking the time to do it again because this was the best experience I had in life making a big purchase in for my first home this experience was awesome from Johnny Leutschaft And Donna Spence and also the main man… Me over the finish line Scott Stinson You guys are awesome I will recommend this company every chance I get awesome people to work with oh and just had my process started on 06/13/17 and I was able to close on 06/30/17 🎉🎉🎉🍾🥂🥂

Demerti's Tip: Just make sure you can provide everything that is required from you in a timely manner The process is so much easier and faster when you were called upon to produce documents and information

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 05, 2017 at 10:29 AM

Experience

My loan officer was very prompt, she explained things well and was very communicative.

Sandra's Tip: Ask questions

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 05, 2017 at 9:49 AM

Donna did a very good job

Donna was very knowledgeable. There were a couple of miscommunication along the way way but were resolved.

Drew's Tip: get everything in writing

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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July 05, 2017 at 9:26 AM
Recommend's Matt

Excellent responsive service from start to finish

Matt and his team were fantastic. Always responded immediately to questions, used his knowledge to get me the best package possible. I highly recommend!!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 05, 2017 at 9:14 AM

Great job FBC MORTGAGE!!!

Everything went Smooth i never g ot stressed Out thanks so much. I'll be recommending your company to my friends and family.

BERNARD's Tip: Very professional company FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 05, 2017 at 9:14 AM

Great job FBC MORTGAGE!!!

Everything went Smooth i never g ot stressed Out thanks so much. I'll be recommending your company to my friends and family.

BERNARD's Tip: Very professional company FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 05, 2017 at 9:13 AM

Great job FBC MORTGAGE!!!

Everything went Smooth i never g ot stressed Out thanks so much. I'll be recommending your company to my friends and family.

BERNARD's Tip: Very professional company FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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July 05, 2017 at 9:13 AM

Great job FBC MORTGAGE!!!

Everything went Smooth i never g ot stressed Out thanks so much. I'll be recommending your company to my friends and family.

BERNARD's Tip: Very professional company FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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