FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

Are you a customer of FBC Mortgage, LLC?

Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 14, 2017 at 2:55 PM

Thank you for a smooth and stress free mortgage process!

Excellent experience! Thank you Norman! Norman walked us through the entire mortgage process, responded in real-time. He welcomed questions/concerns and is extremely organized! I will recommend Norman to all friends/family/co-workers! Fantastic job! Thank you again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
Share  
July 14, 2017 at 12:52 PM

Almost perfect!

After having a nightmare for our last home mortgage this was pretty smooth sailing. We did end up switching to conventional very last minute from FHA but we were still able to close on time. Nancy was great thoughout the process and the issues we had were the underwriter not Nancy. Will work with her again!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 14, 2017 at 8:44 AM
Recommend's Steve

Terri Lethig

Everything was very organized, process went smoothly, always answered questions promptly.

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs

Share  
July 14, 2017 at 8:18 AM
Recommend's Kim

Great

The FBC team was great again. 2nd time using them to close on a home for us. Will definitely use again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 14, 2017 at 7:15 AM

What a great experience

I am no stranger to the mortgage process having purchased a few homes in the past. The process with FBC mortgage was streamlined, efficient and friendly. There were no hassles and every document they asked for could be uploaded with ease. Lauren Domin and her HEATH team were truly incredible. You felt like they were routing for you all the way... they really want you to get your mortgage at the best rate possible. All questions were answered almost immediately and the best possible mortgage solutions were explained so you can make an informed decision on the best way to proceed for your future.

Michelle's Tip: Call Lauren with any questions, no question is stupid and she will explain the entire process. Use the online format... it is secure and easy!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

Share  
July 13, 2017 at 10:12 PM

Gordon is AMAZING!!!

As first time home buyers, Gordon made the process seamless and walked us through every step of the way. He also is so responsive and accessible so anytime we had a question he was there!! Our closing was completed as promised from the very beginning without any issues. Thanks to Gordon, our dream came true and we are so thankful for his expertise and help!!!

FHA Florida
Closed on time
Responds quickly
Loan met my needs

Share  
Real Estate Professional
July 13, 2017 at 2:50 PM

Easy Easy Easy

What a seamless and easy process! Elaine was not only professional but made the loan process for my customers as simple as possible. With constant communication and regular updates, we not only closed on time but were clear almost a week early! I would recommend Elaine to anyone that is in need of a professional lender.

FHA Florida
Branch: Tampa, FL
Share  
July 13, 2017 at 10:52 AM

Always helpful and available

We were so pleased to work with Joseph on our new home construction loan. He was always very helpful, understanding our needs and circumstances, and always made himself available (which is very helpful when we work full-time hours, as well). We would absolutely recommend Joseph and would work with him again in the future.

Conventional Tennessee
Closed on time
Responds quickly
Loan met my needs

Share  
July 12, 2017 at 6:45 PM

Great Team and Wonderful Experience

As a first time home buyer, I felt a bit out of my depth going into the whole process. Lisa and her team made the entire process seem anything but daunting. They were readily available to knowledgeably answer any questions I had regarding my loan, and their responses were always returned promptly. In addition, because I only had a little less than a month to go through the whole closing process (before I had to move out of my residence at the time), they had to operate on an accelerated schedule. Lisa and her team were not only able to have me clear to close on time, but managed to do so a week early! They worked around the clock and gave me their timely attention to ensure that they obtained all the appropriate documentation necessary to close. I highly appreciated all the effort the team put towards my loan, and would highly recommend them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
Share  
July 12, 2017 at 6:06 PM
Recommend's Jennifer

John&Dilber

Excellent attention to detail. We closed early and the lender stepped up and got us approved with hours to spare.

John's Tip: Be prepared to have every aspect of you personal and financial life reviewed. I was waiting for the rubber glove.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 12, 2017 at 11:50 AM

Brenda/FBC to the rescue!

Brenda Cook is a pure pleasure to work with. She's available for questions and provides answers. She stays on top of what needs to be done and keeps things moving making the loan process smooth and comfortable. She has been a clear, calm constant from application through funding.

Linda's Tip: Get to know your loan officer! Brenda's knowledge and professionalism got us the right loan for our needs.

VA 30 Year Fixed Washington
Closed on time
Responds quickly
Loan met my needs

Share  
July 12, 2017 at 9:01 AM

FBC is amazing!

This is our forth home purchase and was the easiest. From start to finish, everone was very friedly and helpful. There was a small hiccup (my fault) the day of closing and they were able to correct it and keep the closing the same day. Thank you FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 12, 2017 at 8:59 AM

FBC is amazing!

This is our forth home purchase and was the easiest. From start to finish, everone was very friedly and helpful. There was a small hiccup (my fault) the day of closing and they were able to correct it and keep the closing the same day. Thank you FBC.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 11, 2017 at 9:38 AM
Recommend's Matt

Wonderful Experience

The whole loan process seems very daunting and overwhelming from the outside looking in. And I can imagine with some lenders it is. However, Matt Andre and his entire team, made the process and experience anything but. They were welcoming, open to answering questions, quick to respond and be available for assistance. Went out of their way to communication and explain the steps and items that were needed, and everyone was just so nice! They really were a pleasure to work with, and they made this experience an exciting part of our journey into our dream home! We appreciate all of their assistance, and would absolutely recommend them!

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
Share  
July 11, 2017 at 1:57 AM

FHA home loan

This branch seems very disorganized. Always asking for multiple things that had already been given and not seeming to know what they have and what they still need.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan, we are required to ask for many documents that are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Texas
Loan met my needs

Share  
Advertisements