FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
April 05, 2017 at 4:02 PM

Loan

The staff at FBC were great. We applied for a jumbo loan and own our own business, making the application process tedious and frustrating at times, but John's staff were great and were easy to work with. Had it not been for their professionalism and friendliness, I probably would have given up. My calls and e-mails were always answered timely. Karen always took the time to answer all of my questions and never seemed to be too busy to talk and to make sure I was informed and understood the loan process.

Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 05, 2017 at 2:55 PM
Recommend's Matt

Fantastic!

I was kept in constant communication and the use of the website was very easy. They were very professional and kept me well informed. I received a very competitive rate.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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April 05, 2017 at 1:36 PM
Recommend's Jeff

Randy K

Everything was great. We had a 30 closing. Jeff Duncan, Alice Torba and Connie the processor were all wonderful.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 05, 2017 at 1:30 PM

Excellent Service

Ms. Lynn Tosi provided excellent and professional service and support in my loan process. She expedited the entire loan process in 5 weeks. I really appreciate all of her hard work.

Cheryl's Tip: Get all of your paper work in as quickly as you can.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 05, 2017 at 12:12 PM

Excellent Service

Ms. Lynn Tosi provided excellent and professional service and support in my loan process. She expedited the entire loan process in 5 weeks. I really appreciate all of her hard work.

Cheryl's Tip: Get all of your paper work in as quickly as you can.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 04, 2017 at 8:24 PM
Recommend's Jennifer

So helpful!

Jeni and FBC Mortgage were amazing. Jeni was so helpful in explaining all of our options and keeping us up to date with each step of the process. Her availability in the beginning along with her continued communication is what made us happy we chose FBC

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 04, 2017 at 7:01 AM
Recommend's Jeff

15 years and still great!

I met Jeff Duncan 15 years ago when I bought my first house. Well life changes and in those years I have bought three houses with Jeff. He has been awesome! Truly a professional in the loan industry. He always had my best interest in the front of his mind which was awesome! Thank you Jeff!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Satellite Beach, FL
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April 03, 2017 at 11:05 AM

HANDS DOWN BEST TEAM IN TOWN

TEAM HENDRIX WAS THE MOST AMAZING GROUP OF PROFESSIONALS WE COULD HAVE DEALT WITH. THANKS TO THEM OUR LOAN PROCESS WAS SMOOTH AND EASY. NONE OF THE NIGHTMARES WE HEARD FROM OTHER PEOPLE USING OTHER GROUPS. WE ARE BEYOND HAPPY AND SATISFIED WITH THE WHOLE PROCESS, RETURNED ALL OUR CALLS AND ANSWERED ALL OUR QUESTIONS. THANK YOU TEAM HENDRIX!!!

FHA Florida
Responds quickly
Branch: Longwood, FL
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April 03, 2017 at 9:56 AM

The BEST Mortgage Experience

Some of the most important things to me when doing business is integrity, a straightforward approach, support, and great follow-through. Gordon and Laura were absolutely fantastic to work with!! Their follow-up, quick responses, and ease of doing business with has been the absolute best throughout this building and purchasing process. There wasn't a time that I called Gordon where he didn't pick-up, email, or text me back. He was through in waking me through the process and always open to ALL the many questions that I had. I am a tough grader, because I have high expectations, and I am more than pleased to say that Gordon and Laura exceeded my expectations! I would highly recommend using them!!! Best of luck!

Sherish's Tip: Rookie mistake on my part... - Talk to a few lenders and get a feel for how they do business before you let them run credit. - Try to stay local...it is great doing business with someone that you can meet in person.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2017 at 7:01 PM

Top performer

When faced with unexpected challenges, Pamela is very helpful. She has developed some highly innovative approaches and ideas for us to buy a new home. She displays creativity and original thinking in her work. Pamela contributed in getting our dream home.

Richard's Tip: Listen to Pamela!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 01, 2017 at 2:24 PM

Wonderful Experience

Simmone was very thorough and greatly assisted this purchase. It was a great experience!

FHA
Branch: Eagle Creek Office-Orlando, FL
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April 01, 2017 at 2:24 PM

Wonderful Experience

Simmone was very thorough and greatly assisted this purchase. It was a great experience!

FHA
Branch: Eagle Creek Office-Orlando, FL
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April 01, 2017 at 12:05 PM
Recommend's Matt

Very thorough

Working with FBC was much better than my previous lender(s). They were available and responsive when contacted, and they were patient with my questions. There were a couple of hiccups in the process of getting our loan approved, which were disappointing, but all-in-all, I am very thankful to have worked with FBC for our refinance.

Angela's Tip: Have all personal information and paperwork ready before you start the process, that way there are fewer files that they keep asking for. Additionally, it is easier if there are not a lot of inquiries on your credit prior to your loan processing.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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April 01, 2017 at 8:02 AM
Recommend's Scott

Thank you

Very helpful and prompt. A few hiccups but issues were resolved. Still one issue pending but no signs indicate that it will not be taken care of. Thanks again Scott

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 31, 2017 at 10:20 PM
Recommend's Mike

Persistent

Michael and his team were committed to getting us approved and in home even when there were a few curve balls thrown at them. They didn't stop until we closed on our home and were very helpful and friendly over the entire process. We can't thank them enough!!

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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