Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
FBC Home Loans
My loan went through without any problems thanks to the thorough work put in by the FBC crew.
VA 30 Year Fixed Florida
Could have been a better buying experience
It seemed like Fbc procrastinated through the whole process everything was last minute even though I tried to stay on top of them to get stuff to them early. Hard to get ahold of them even through phone and email it made this buying process more stressful then it needed to be
Christopher's Tip: Stay on top of you deal with even if calling them till they pick up the phone don't give them a inch
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We have discussed your specific situation and will make every attempt to resolve your experience with FBC Mortgage, LLC. We will use this as a training opportunity as customer service is very important to us at FBC. I appreciate your time and thank you for speaking with us.FHA 30 Year Fixed Florida
James
James Maddox and his team, including Tanya Bonilla, were awesome! Everyone was very thorough and responded to my questions quickly. Great experience! I recommended James today 😊
Conventional 30 Year Fixed Georgia
Yvette was great!
Yvette Cortes was extremely helpful throughout the entire process. She was always available by email or phone and answered emails within just a few minutes. I am a first time homebuyer and she walked me through the process every step of the way. Great experience!
Loan Officer
FHA Florida
Great Service
Thank you Lee for the quick and easy loan!
Conventional 30 Year Fixed Florida
My experience with FBC
Slow response in the begininning of the loan process
Jeffrey's Tip: Demand communication from day one
Loan Officer
FHA 30 Year Fixed Florida
Great and fast service
We had an amazing experience with the team at FBC, very organized, prompt on responding emails and questions.
Conventional 30 Year Fixed Florida
Fast, efficient and headache free
I am usually very wary when I work with any business as from my experience people tend to make stupid mistakes all the time; however, the experience I had with Loan officer Victor Arreola and subsequently FBC Mortgage was a breeze. I was pre-approved and later cleared to close without any issues or delays. I have to admit Victor lived up to his promises. He was not all talk. And at the same time, he did it while maintaining great customer service. Thank you so much for such a great experience :)
Conventional 30 Year Fixed Florida
Satisfaction
Very professional & organized. Quick to respond and honest. Very good people to work with.
Loan Officer
Conventional 30 Year Fixed Florida
Thank you Jennifer and staff!
Jennifer, thank you for your professionalism and advise throughout the entire process. I really appreciate your flexibility and understanding. You represent your company very well, and will have my highest recommendation to anyone I know shopping for a loan.
VA 15 Year Fixed Florida
Lightning Speed
Kristen and her team at FBC were simply top notch. Even after giving us the best rate in town, they came through for us at every step on a very difficult closing. In dealing with an auction property and a foreign bank, Kristen kept things moving swiftly often working after hours to get our closing done. Despite all the hurdles we closed in under 4 weeks and closing day was a breeze. We always felt she was on our side, which was extremely important to us as first time home buyers. Can’t imagine anyone better in Gainesville!
Loan Officer
Conventional 30 Year Fixed Florida
BEST CUSTOMER SERVICE!!!
Nothing better than feeling that you are working with someone that you can really trust, that is always willing to go the extra mile to help you and that's Ana Maria! She worked very closely with us and always kept us informed of the entire process even on her days OFF, she made herself available. It wows me how professional and dedicated she is. She made this process easier and not so overwhelming. I will highly recommend Ana Maria for loans needs. Thank you Ana Maria!!
FHA 30 Year Fixed Florida
Very knowledgeable!
Mike was helpful in analyzing all details to help us make an informed decision. We appreciated his prompt responses and friendly demeanor. A true professional!
Loan Officer
Conventional 30 Year Fixed Florida
Execellent Service
I just started working with Norman the past 6 months. He is very professional and excellent at getting loans closed. I am very happy working with Norman.
FHA Florida
Great To Work with!
Mike Bedell was fantastic to work with. He was on top of everything and did all he could to get a loan that was appropriate for me. He was always available when I needed to get questions answered and if he was not available, he always got back in a very timely manner. Highly recommend using Mike. Janee was also very helpful throughout the process. She too was always on top of things and was very easy to get a hold of. I highly recommend working with her as a loan processor!
Loan Officer
FHA 30 Year Fixed Florida
