Steve Koller

91% of customers would recommend Steve Koller

Are you a customer of Steve Koller?

Customer Reviews

4.8 of 5
22 Reviews
Responsiveness 90%
Product met needs 100%
Competitive rate 85%

Reviews for Steve Koller

26 days ago at 11:19 AM
Recommend's Steve

Great!

Working with FBC was great! Steve was very helpful and answered any questions that we had. Pam was helpful as well. Both of these individuals made the process smooth.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 14, 2017 at 8:44 AM
Recommend's Steve

Terri Lethig

Everything was very organized, process went smoothly, always answered questions promptly.

Conventional Florida
Responds quickly
Loan met my needs

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June 13, 2017 at 12:41 PM
Recommend's Steve

Great Experience

We were recommended to check with Steve & his group to see if we could get a better deal than with our bank on a Sunday afternoon, and Steve was able to meet us the following afternoon. After providing the details Steve, he was able to come to be with a better deal, so we proceeded with the necessary paperwork , and moved forward with a mortgage with fbc. Thirty days later, I'm now the proud owner of a new house in The Villages, and appreciate Steve, Laura, and the rest of the fbc family for a very smooth process. It was also very helpful to close from our current home address in Charlotte, NC as opposed to driving back down to The Villages. Again thanks to all, Yvan & Pat Jolin

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 06, 2017 at 3:48 PM
Recommend's Steve

adequate

Steve Koller and his assistant, Laura Carver, were very helpful in our selection of type of loan,duration, and the loan amount. Additionally, the required paperwork was provided on a timely basis, and copies of pertinent documents were made available.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 06, 2017 at 5:32 AM
Recommend's Steve

Sharon Drive, Lady Lakes, FL

Everything was handled in a professional and timely manner. I still wonder about the final interest rate being so high as my credit is extremely good.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 05, 2017 at 11:18 PM
Recommend's Steve

Fantastic, Attentive Service !!

I have not applied for a mortgage loan in over 10 years and do remember having bad experiences in the past. I was a little apprehensive at first but later felt TOTALLY at ease after applying with FBC / Villages. The Team Koller walked me through the application process and promptly answered all my questions. I was completely satisfied with the entire process and wish to personally compliment Nancy Hoppe and Pam Keller for their attentiveness during the process. I will recommend FBC to all my friends in Florida

Bobby's Tip: Contact FBC for your mortgage !!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 05, 2017 at 7:52 PM

Rating Lender

FBC Mortgage was very professional and pleasant to work with

Conventional Florida

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March 27, 2017 at 1:13 PM
Recommend's Steve

My experience with FBC

Slow response in the begininning of the loan process

Jeffrey's Tip: Demand communication from day one

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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January 13, 2017 at 5:17 PM
Recommend's Steve

Exceptional customer service

Steve and his associates were friendly, consistently helpful, knowledgeable and took the stress and anxiety out of the loan application process.

Martha's Tip: Ask for Steve Koller team.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 30, 2016 at 3:27 PM
Recommend's Steve

David & Kristina / The Villages

Very Professional - No major issues

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 30, 2016 at 12:07 PM
Recommend's Steve

AWESOME MORTGAGE EXPERIENCE!!!

Could not ask for more from Steve Koller and FBC Mortgage. Had to close quickly on the purchase and they came through with flying colors. Thx so much!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 24, 2016 at 7:34 AM
Recommend's Steve

The Villages

Lender put transaction together in a very timely manner with tight constraints and at a good rate. Kept us informed of the process even step of the way. Made it easy to transfer documentation via eMail and online.

Thomas's Tip: Always follow up with any questions you may have. Keep yourself updated.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2016 at 10:42 AM
Recommend's Steve

FBC Mortgage - Professional, Courteous and Hard Working!

We recently used FBC - Lady Lake for our first home purchase. Not only were they incredibly helpful and professional, they were quick and really worked hard for my family. Steve and Nancy were great to work with and went above and beyond to make sure my documents were handled quickly. We received a super competitive rate too. I highly recommend FBC Mortgage!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 04, 2016 at 10:38 PM
Recommend's Steve

great experience

Work with FBC and Steve was a pleasure. Steve's assistance Nancy Hoppe is so helpful and goes above and beyond to make the entire experience a good one. I would recommend this company to everyone.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 10, 2016 at 4:30 PM
Recommend's Steve

Home Mortgage

Steve Koller was very knowledgeable, courteous and very client oriented.

Joseph's Tip: Seek a loan officer like Steve.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 04, 2016 at 11:54 AM
Recommend's Steve

FBC believer

Steve and associates kept me up to date and their professional work eased any concerns or doubts on the loan process. Highly recommended as they were able to accommodate our special needs.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 28, 2016 at 11:12 AM

Carol Whipple

Never even met Steve Koller. Very disappointed in his lack of concern. Nancy Hoppe followed through with me.

Carol's Tip: Cater more and explain more to complete novices.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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June 02, 2016 at 6:30 AM
Recommend's Steve

Great service

A splendid job every step of the way.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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