Top Loan Officers for Homeowners Mortgage
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Reviews for Homeowners Mortgage
Expect to be frustrated
Awful experience almost the entire time. Except to have to harass Jim to return any calls or emails. They will throw new requirements for the loan right up to closing day despite telling you everything is approved. You are going to be frustrated working with Stephanie and Jim.
Jonathan's Tip: Find a different lender. I called/emailed Jim 4 times in the space of a month and the only time he returned my text was to say he had been busy. The only thing he did in a month was pull my credit report. That’s it…not a single other step was taken to help me despite promising my after completing my first loan with him that he would do better the next time around. Completely unprofessional.
Loan Officer
Conventional 30 Year Fixed Georgia
Home Buyer Experiance
Mal, Stephanie, and Audra got us through the process within 2 months. Stephanie and Audra were very clear to explain the documents, their request and confirm when they received what they needed. They were extremely responsive and efficient in the process. Mal made it very clear in each conversation he was working with multiple buyers and then the end of the year was busy for him. During the process, he often mixed us up with other buyers and missed key details in the documentation. We were scheduled to close within 30 days of the process beginning, however one week prior to closing, we were informed that our current home needed to be sold before we could close. As a result of this oversight, our closing was pushed back by a month, impacting our families holiday plans. After this error was made, we never heard from Mal again via email or phone. In the future, it may be best to acquire assistance when there is anticipated increase in loan activity. We were often confused with other buyers, incorrect email addresses on personal documents that included financial and personal information. Throughout the process we experienced my husband's last name being spelled incorrectly up to the actual moment we sat down at the closing table. This clerical error delayed the law firm from proceeding with the closing by about 30 minutes to wait for corrections. This was an error we brought to the attention of numerous people one month prior when we began the buying process. Our purchase experience was not just another "deal" to us.
Naomi's Tip: Make sure to be proactive in and responsive in your communication process. This will ensure your are not the reason for delay in the process.
Loan Officer
FHA SouthCarolina
Megan is awesome!!!
As first time homebuyers, we were very nervous about buying a house. Mrs. Megan not only made us feel comfortable, but she made sure she explained things to us in terms we understood. She was very detailed oriented with everything about the loan process. My fiancée and I would have to call Mrs. Megan at different times due to our busy schedules and she was always available to both of us. Mrs. Megan and her Team were always there to answer any questions we had during this process. She went above and beyond for us and we would choose her again. We recommend her to all of our friends and family.
Loan Officer
Conventional 30 Year Fixed South Carolina
Not a good loan officer
She’s a liar. She knew my number one concern and issue was not being on the deed of the house. I lost all trust in her when she told me that the VA does not allow non married couples to be on a loan together when that is false. After I did research I realized she lied. Then she told me that I could be added to the deed after we closed on the house. That turned out to be another lie. So now I have a house that my name doesn’t get to be on because I’m not married all due to me listening to her and her lies. She also continued to never give us the real break down with how she came up with the numbers and fees. On the day of closing we received a check but she never provided us anything showing how she came up with the amount that we got back and we feel like there is more money owed to us due to her not provided us with anything showing how she calculated the fee
Loan Officer
VA SouthCarolina
Greatest Home experience!!!
From start to finish, I was able to sit back and enjoy the ride. It would be hard to pick the best moment out of this experience. I thank everyone that help me. I hope the next person will get treated as well as I did.
Loan Officer
FHA 30 Year Fixed Georgia
Terrible
Received email at 715 pm saying I need to wire $4000 more before closing at 11 am the next morning. Which was wrong. After signing at lawyers office had to wait additional 3 hours because mortgage company didn’t have paperwork in order to release the keys.
Loan Officer
Conventional 15 Year Fixed SouthCarolina
Outstanding Service
Mal McLean was my loan officer. I could not have asked for a better loan officer. He was knowledgeable, diligent, and more Importantly kept me informed at every stage of the process. I would definitely recommend him to anyone in need of an outstanding loan officer.
Irving's Tip: Ensure you gather all of your financial and employment information.
Loan Officer
VA 30 Year Fixed SouthCarolina
Great!
Great working with kerwin. Communication was not the best at times but he worked with us to get us to our final numbers we wanted.
Loan Officer
FHA 30 Year Fixed South Carolina
Professionals
Very helpful, in understanding the home buying process. Extremely professional and knowledgeable
Loan Officer
VA 30 Year Fixed SouthCarolina
Held our hand throygh the entire purchase
Mal was our LO. He was very informative, extremely helpful and made himself available whenever we needed him nothing but 5-star service l
David's Tip: Pay close attention to what Mal tells you and the process will go smooth and as strees free as possible
Loan Officer
VA 30 Year Fixed SouthCarolina
Quick Close
Kerwin was exceptional. He guided us through the entire process. There were some hiccups but he tried to make sure we were not stressed or frustrated with closing, getting documents.
Shalissiya's Tip: Make sure you have all documents in place. It can get a little invasive but it’s understood.
Loan Officer
FHA 30 Year Fixed Georgia
Awesome Officer
Jared was amazing, he was able to answer my questions and get my loan approved after the pre-approval process. He was patient and kind to me and kept me in the know.
FHA 30 Year Fixed SouthCarolina
Excellent Customer Service with excellent rates
Mr. Christie was proactive and responsive. He explained the options and follow-up on items I need to complete or correct. He listened to concerns and helped resolve issues. I was concerned about the rates and customer service since I was referred by the builder. This purchase was my sixth residence. Mr. Christie was excellent, and the rates were better or equal to the other providers. I would highly recommend his services.
Amy's Tip: Be patient. The mortgage process is invasive and takes time.
Conventional 15 Year Fixed SouthCarolina
Superior Service
Jared, Stephanie and the rest of the Christie team were a pleasure to work with. They kept our process moving smoothly, and were informative every step of the way!
Dawn's Tip: Great communication, quick response time while maintaining kindness and professionalism while pushing to get our special circumstance loan approved on time.
FHA 30 Year Fixed SouthCarolina
Homeowners Mortgage
Had to send paystub multiple times because underwriter didn’t understand. Everything seemed to be last minute. Had to prove payment of $24 twice.
Loan Officer
FHA 30 Year Fixed SouthCarolina
Excellent Over The Top All Around Service
Outstanding Service and Support! I can't say enough good things about my experience working with Brad, Sara and Breanna. From start to finish, they went above and beyond to help me secure my FHA loan. Their knowledge and attention to detail were impressive, and they always made sure I had all the information I needed at every step of the process. They were incredibly patient with my questions, always responsive, and worked diligently to make sure everything was handled smoothly and on time. It’s clear they truly care about their clients, and I am beyond grateful for their support in helping me get into my new home. If you're looking for loan officers who are professional, dedicated, and go the extra mile, I highly recommend Brad and his team.
Leah's Tip: Follow the instructions of the professionals and ask questions! They will reassure you that your questions are valid and they will take the time to fully explain so that you are confident in your decision.
Loan Officer
FHA 30 Year Fixed SouthCarolina
Excellent Service
Excellent service from everyone that I spoke with at Homeowners Mortgage. All questions were answered quickly, accurately, and professionally.
Loan Officer
Conventional 15 Year Fixed SouthCarolina
Awesome job
Stephanie Lucas is a professional through and through. This transaction was seamless and worry free. This was our second new home purchase in 11 months and we could not have asked for or dreamed of a more exemplary mortgage loan facilitator.
Roger's Tip: Have your paperwork in order.
Loan Officer
VA 30 Year Fixed South Carolina
Great job with the loan!
Meredith and her team did an excellent job closing our loan on the specified day.
VA 30 Year Fixed North Carolina
Great communication
Jared and his team maintain constant and clear communication with me making the process much smoother
VA 30 Year Fixed SouthCarolina
Just Good Enough
I gave them a 2-start review since they did get the job done and we closed on time. I was unhappy with the process as communication was poor and they pushed it the the very last minute (submitted closing paperwork 30 minutes prior to the deadline to close on time). They repeatedly asked for new documents up to the final day even though they could have asked for all of these documents all at once much earlier in the process. I am happy with the rate provided as it was a special deal in partnership with the builder. Overall, I'm satisfied that we closed on time and I would do it again in order to get the good rate, but without that motivator I would go with another lender.
Loan Officer
FHA 30 Year Fixed South Carolina
Convince
Living all the way up in MA they worked with us the whole time and put us at ease. Great people and made the process seem easy
Janet's Tip: If you have a question ask very helpful
Loan Officer
Conventional 30 Year Fixed SouthCarolina
Excellent service
Mal, Stephanie, and Audra did an incredible job. So patient with us and supremely professional.
Loan Officer
VA 30 Year Fixed SouthCarolina
Exceptional Real Estate Professional
Darin Bradford was very respectful, knowledgeable, and helpful during our loan process... His level of professionalism and patience was phenomenal and greatly appreciated! Thank you!
Benjamin's Tip: If you want someone who is professional, knowledgeable, helpful, and patient during your loan process, please contact Mr. Darin Bradford and his associates...
Loan Officer
VA 30 Year Fixed SouthCarolina
