Top Loan Officers for Homeowners Mortgage
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Reviews for Homeowners Mortgage
Amateur Hour
Have you ever worked with a company where every time seems like it must be their first time? That's this lender. Everything was fine enough with the loan officer, who seemed like he knew what he was doing (other than not including my wife's income at his recommendation, which caused much of the later frustration). Once it got to loan processing, oh boy, did it get annoying. -Despite being the preferred lender for the largest builder in Sumter, who must sell 2/3rds of their homes to military, exactly zero knowledge of any military specific personal circumstances. -Terrible communication skills. I had to fill out the same stupid form 3 times, with probably a dozen back and forths, before getting to closing and doing it, again, in front of the attorney. Infuriating. Not only could they not provide clear instructions, but it was pointless duplication of effort anyways. Just one example. There were several. -At least one instance of unprofessional communication (complaining about me to my realtor). The others in mind are borderline, but I guess a 300k loan doesn't merit email etiquette. -Have you taken out a loan before? What about a mortgage? What if the answer is yes and several to both like it is for me? Be prepared for this company to materialize new hoops for you to jump through, and ask you questions you've never heard from a lender before. Borderline insulting ones. Like I said. I've been through many loans, this was my third mortgage, and I experienced nothing like it with any other lender.
Forrest's Tip: Skip this company, not worth the headache, no matter how much of an incentive you are offered. If I had not been time constrained with a family, I would have walked away from the $10k. Not even close to enough compensation for the aggravation.
Loan Officer
VA 30 Year Fixed SouthCarolina
Friendly and communicative
Dawn was right along side me the whole way through and was great at communicating what was happening. I felt like I had known her for years because she is very personable, non-judgmental and a great listener. Rating of four stars only because underwriters ran into a bunch of issues on closing day which delayed closing and left me essentially homeless. We barely made the closing happen at the end of the scheduled day. Technically, we did close on time since it wrapped up on the scheduled day however we were 8 hours late.
Loan Officer
Conventional 30 Year Fixed SouthCarolina
Homeowners Mortgage Service Professionals
Jim Lewis and Stephanie Lucas went above and beyond their normal duties in handling my mortgage process. Both exhibited attention to detail, were very responsive to questions, and were available 24/7 during the process. Definitely recommend Jim Lewis to anyone seeking a mortgage. This is my second home mortgage handled by Jim Lewis and will definitely use in the future if i make another purchase.
Raymond's Tip: Make sure Jim and Stephanie administer your mortgage.
Loan Officer
Conventional 30 Year Fixed Georgia
Builders lender
The only reason we used this lender was because of the closing cost offered from the builder for using their lender.
Preston's Tip: Almost missed closing which appears to be common in my neighborhood. Those in charge of closing your loan could be out sick no one is picking it up only to call 12 hours before closing and request multiple of the same documents.
Loan Officer
FHA 30 Year Fixed SouthCarolina
Knowledgeable/Professionalism
Kerwin was fantastic! Very knowledgeable of the product,
Loan Officer
FHA 30 Year Fixed South Carolina
Excellent customer service
It was my pleasure working from start to finish with Brad. He from the very beginning was diligent in getting my loan started and processed. There was never a time that he didn't keep me updated at each step of my process and was always supportive in helping me get everything that I needed to get my approval. He explained in detail each step and what I needed to expect with such patience and professionalism. I could not have asked for a better loan officer to purchase my home. I will be forever grateful and blessed to have had him during this experience.
Loan Officer
FHA 30 Year Fixed SouthCarolina
Frustrated Lack of Communication
There were several incidents where I waited for information and did not receive calls or texts.
Timothy's Tip: Communicate with your clients, regularly.
Loan Officer
VA 30 Year Fixed SouthCarolina
Great service!
Brad was outstanding! We are moving from California and 3 hours behind. Brad was able to effectively communicate with this time difference. He helped us from the start all the way to the closing table! He was patient and honest with us the whole way through.
Loan Officer
VA 30 Year Fixed SouthCarolina
Smooth Transaction
Dawn Nettle was extremely professional as was her team. Emails and phone calls regarding question were returned in a timely manner. I would recommend Dawn to anyone looking to finance their home. ⭐️⭐️⭐️⭐️⭐️
Glenn's Tip: Brush up on your internet skills and purchase a quality scanner
Loan Officer
Conventional 30 Year Fixed SouthCarolina
Best experience
Best loan experience I've ever had (I'm 72)! Excellent communication and service.
Loan Officer
VA 30 Year Fixed SouthCarolina
Great overall experience
It was a pleasure to work with Brad. He kept an open line of communication and kept me updated throughout the process which was much appreciated.
Loan Officer
VA SouthCarolina
Wonderful Customer Service
Brad Jones and his team were wonderful to work with. They were very informative and helpful for this first time homebuyer. They all dealt with our jitters, questions and nerves! The Borrowers Portal was easy to use to upload documents needed. We received and excellent rate and would use Homeowners Mortgage again!
Loan Officer
Conventional 30 Year Fixed SouthCarolina
Profesional and thorough
It was a pleasure to work with Kerwin and his team. I can't say enough how thorough and professional he and his team are. They made sure that I was always comfortable and well-informed throughout the entire loan process. Any questions that I had were always answered promptly thoroughly. I very much recommend him and his team if you are buying a home.
Loan Officer
Conventional 30 Year Fixed South Carolina
Loan processing
It was speedy and easy to get. The loan team was always available to help; sometimes working after office hours.
Loan Officer
FHA 30 Year Fixed SouthCarolina
Rzcellent
Dawn was very helpful and such a pleasure to work with. She is an asset to your company.
Loan Officer
Conventional 15 Year Fixed SouthCarolina
