FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13798 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
June 01, 2022 at 5:43 PM

Excellent service

She and Abraham Aguilar helped us get the loan efficiently. They both offered an excellent service. Thank you so much!

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Branch: Orlando, FL
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May 31, 2022 at 4:44 PM

Andrew Clower

Andrew was extremely helpful throughout this entire process. He was able to make what would typically be a stressful situation into a relaxing one. He would always make sure to keep us up to date with everything happening and explain it in ways we would understand. If we did not understand he would be able to clarify and help us the entire time. He was very patient with us and we could not have asked for someone better to partner with during this life event. We will be using him for future loans 100%

Conventional Florida
Branch: Tampa, FL
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May 31, 2022 at 1:16 PM
Recommend's Michelle

Painless!

Michelle Gonzalez-Avila was efficient and personable. She made the process easy and understandable. We felt like she was looking out for our best interest.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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May 28, 2022 at 6:38 PM

Outstanding service

Andrew was an absolutely outstanding representative of the company. He consistently acted with the upmost professionalism. Him and Travis were both such valuable resources in the processing of our loan, and if there is ever the opportunity to use them or FBC again we will. A huge thank you to them both for the all the help and guidance they gave throughout this process. They were both always so quick to respond to any form of communication and always did so with courtesy and respect. They are assets to FBC and provide such a positive representation of the company. We could not have done it without them!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 28, 2022 at 4:17 PM

Exceptional Service!!!

So many people stress about buying a house. However my experience was seemless. Tyler and her team were patient and understanding and set realistic expectations and requested logical documentation. They made my first home buying experience easy and comfortable.

Linita's Tip: I would caution of your closing is with Brett at Newton and Newton. I would say request another attorney there or deal with his disgusting and harsh attitude.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
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May 27, 2022 at 10:37 PM
Recommend's Ronald

Recognition

I would like to thank the whole FBC mortgage team. Ms. Danielle George I really appreciate your professionalism and the clarity with your answers to my questions. Ms. Marilyn Mason thank you for your help in processing my loan and assisting me with expediting my information to the underwriter’s conditions. And also would like to thank Ms. Lindsey Hatton for referring me to FBC Mortgage. I have been very happy and satisfied with my loan experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 27, 2022 at 9:32 PM
Recommend's Robert

Robert was great!

Robert helped us get our credit into the best shape which got us a great interest rate/monthly payment. It was a breeze working with Robert!

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 26, 2022 at 9:48 PM

Amazing!!!!!!!!!

Victor has amazing superseded every expectation I had of him by far. His skills and customer service are impeccable!! Victor is definitely the greatest. He was always accessible, always had the answers, prompt, and efficient! Each time I wanted to give up, Victor kept going and motivated me until he was able to get us to accomplish our dream! There is no such thing as better than Victor!

Marc's Tip: USE VICTOR!!!!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 25, 2022 at 6:15 PM

Great Experience

Heath and his team were very helpful and kept us informed of each step involved.

Loan Officer
VA Oklahoma
Branch: Edmond, OK
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May 24, 2022 at 9:38 PM
Recommend's Steve

Very pleased!!

This was my first time buying a house and it was not what expected. Thank you for making this painless.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 24, 2022 at 4:37 PM
Recommend's Kyle

Awesome Loan Officer

I just want to say that Kyle was amazing I'm a first time buyer and he walked me through every step of the way and also answered the phone just about every time I called and if he didn't he would call back with in minutes Kyle was also able to get me a 30 day closing

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 22, 2022 at 7:45 PM

Unhappy

The Real estate taxes on the property I purchased at 314 Saifish were shown as almost double the actual amount. This caused a requirement for me to pay points to buy down the interest rate in order to qualify. Had they been properly stated I would have not been charged the amount of points to qualify. The amount made a difference of $100 in my monthly which made my ratios higher. I caught this to late to make a difference.

Lender Response
I would like to discuss your comments in further detail. Please call Jennifer Green at 407-284-4893 at your earliest convenience.
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Tampa, FL
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May 22, 2022 at 11:02 AM

Bonnie Robey is the Best

I highly and actively recommend Bonnie to all. Bonnie is an expert, professional, knowledgeable with excellent communication skills!

Bernard's Tip: call Bonnie first

Conventional 5/1 Adjustable Rate Mortgage (ARM) Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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May 22, 2022 at 9:45 AM
Recommend's Chris

“Hat Trick”

This was our 3rd mortgage with Chris and he didn’t let us down. When a new construction home builder couldn’t get us approved Chris stepped up again and got us approved. Very professional and courteous from start to finish. I highly recommend Chris.

George's Tip: Very patient and explains everything thoroughly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 20, 2022 at 4:07 PM
Recommend's Lisa

Best Mortgage Process Ever

The process for the loan was very easy. The online tools made uploading documents and being updated on the status of the mortgage easy. There was always someone to answer questions by phone or email when they came up. Everyone was extremely pleasant and helpful.

Loan Officer
Jumbo 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Vero Beach, FL
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