FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14043 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
October 28, 2020 at 8:45 PM
Recommend's Jared A.

Highly Recommend!!

Jared and his team at FBC are amazing. Excellent customer service and always available to answer my questions.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 8:19 PM

Everything went great

Everything was smooth and Brian and Dawn were awesome through the entire process

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 8:18 PM

Disappointed

This was my first time buying a home, and my loan officer made this process difficult. Loan officer was non comminicative at times, and wouldn’t respond to emails/messages. The loan officer did not submit Information, and was unaware of what was submitted and what he had already received from me. Rosa (processing team lead) saved the file and ensured that we closed in time.

FHA 30 Year Fixed Arizona
Closed on time
Loan met my needs
Branch: Scottsdale, AZ
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October 28, 2020 at 7:54 PM

Keeping it simple and efficient!

Eric and the staff at Gainesville's FBC Mortgage made refinancing our townhouse in the midst of a pandemic very very simple and very very efficiently . Eric is a true professional...polite...and detailed oriented . I highly reccomend FBC. We cut the 30 year mortgage to 15! Amazing!

Robert's Tip: Call Eric.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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October 28, 2020 at 6:47 PM
Recommend's Matthew

FBC

Did not feel the transaction went smoothly as it could have. A lot of Miss steps along the way and miscommunication or lack there of.

Scott's Tip: Keep clients updated. Do away with automated system

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 28, 2020 at 6:23 PM

ReFi

Very smooth, no hiccups, everything happened as planned.

Craig's Tip: Don’t worry, FBC will get you through the process

Conventional 15 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 5:25 PM

Overwhelmed?

Our first experience with this company was quite good. 6 months later, they contacted me saying the rates had gone down and it was worth refinancing. I think they were doing that with a lot of people and between that and COVID, we did not receive the attention we received the first time. Hopefully that’s not indicative of how they will continue to do business.

Everett's Tip: Be aggressive when you don’t get a response

Conventional 30 Year Fixed Oklahoma
Loan met my needs

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October 28, 2020 at 5:12 PM
Recommend's Joseph

Refi

Joe did an amazing job. Was with us every step of the way.

Loan Officer
FHA California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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October 28, 2020 at 4:59 PM
Recommend's Ryan

Great service!

Ryan was responsive, quick, and adaptive to our changes as we worked to close on our first home. Would absolutely recommend him to any friends or family looking to buy a home!

Loan Officer
Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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October 28, 2020 at 4:36 PM
Recommend's Bambi

10/10

Was such a pleasure to work with FBC it was quick and easy an overall seemless process! Will be using them on my mortgages in the future as well!

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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October 28, 2020 at 4:32 PM

Had to be the best experience dealing with a Lender

We were referred to FBC by the salesman for our community. I'm usually a little skeptical, but once I talked with Gordon, I was impressed with his candidness and willing to help. I compared them to other Lenders that we were talking to and they outshined them. Anytime I have a question, Gordon was willing to answer it with great feedback Both Lauren and Gordon guided us through the process and made sure we had what we needed to complete the transaction. I would recommend them anytime to anyone. Great Team!!!!

John's Tip: They were great to deal with

Conventional 15 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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October 28, 2020 at 4:31 PM

Excellent!

Lisa was fantastic and problem-solved throughout entire process. Very responsiveness.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 28, 2020 at 4:28 PM
Recommend's Marci

FBC Is Great!

We recently bought a home and went with FBC Mortgage as our Mortgage Broker! Marci Snyder and her team were super helpful and we couldn't have done it without them. They went above and beyond multiple times. We were in good hands the whole time!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 4:19 PM

Satisfied Customers

Amanda was amazing in getting our loan approved she was very knowledgeable, patient,called us back in a timely manner and even went above and beyond in helping me with the technical parts of the computer. She is the best loan officer I've ever had the pleasure of working with, i will definitely recommend her to family and friends.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 3:45 PM

# 1 Loan Agent

Joshua Savea made the loan process as easy as possible. Being from another area and not being very computer saavy, he went out of the way to walk us thru the process and alleviate the challenges and concerns we would have otherwise faced. He is very knowledgeable and responsive, and even came all the way to our home to attend the signing! He exceeded our expectations and is an excellent representative for your company.

Patricia's Tip: Use Joshua Savea for your loan agent!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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