FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
December 04, 2019 at 9:45 AM
Recommend's Mike

Keep being Great!

You all are/were great! When I started to worry about different obstacles during the loan process I could call anyone dealing with my loan to be updated and reassured! I couldn't have asked for a better team during my first home loan experience!

Frank's Tip: Keep in touch with the processing team, respond to their requests in a timely manner, and they will do the rest!

Loan Officer
VA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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December 04, 2019 at 9:41 AM

Excellent communication

The communication and updates were great. It helped to make the whole process smoother and being able to Docusign some preliminary documents was a great help.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 04, 2019 at 9:37 AM
Recommend's Matt

Outstanding

We have nothing but gratitude for FBC Mortgage, their team were very professional in all aspects of the application proses. Highly recommend.

Ruben's Tip: Providing all requested paperwork on time is the key for successfully move to your new house.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 9:35 AM

Jessica is the absolute best!

We've used Jessica Hall-Ramos for a couple of refinances now with two different properties and she is just wonderful. Very responsive to all questions and makes the process smooth and easy. I would recommend her to anyone!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 9:24 AM
Recommend's Matt

Great experience

Very happy!! The team was helpful and had excellent communication through the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 9:18 AM
Recommend's Cory

Practically painless

I was contacted by FBC, they offered to lower my interest rate via refinancing. The process was simple, and easy. Shout out to Cory Schiedel for keeping us informed throughout the process.

Loan Officer
VA 30 Year Fixed Indiana
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 04, 2019 at 8:50 AM

Clear communication

Amanda was very clear, detail oriented & communicative during our time together. She is highly professional and an expert in her field.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 04, 2019 at 8:49 AM
Recommend's Jennifer

GREAT SERVICE ONCE AGAIN!

Working with Jenni and her team has been a great experience. Everything is done in a timely manner. Never had to deal with any issues you hear about other mortgage companies. It has been awesome to work with and her team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 03, 2019 at 11:45 PM

Easy refinance

After being in my home for two years, I knew it was time to refinance. Since I had my initial FHA loan with FBC Mortgage, it was a logical first stop. But their responsiveness and flexibility made the process so easy. I travel regularly for work, so being able to ask questions on weekends and receive quick responses was very valuable to me. The entire team was clearly working for a successful experience!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2019 at 8:33 PM

Home Loan

Fast and friendly with questions always returned phone call or email in a timely fashion.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2019 at 4:35 PM

A Fast and Smooth Process

We went to our loan officer for to refinance our house. As the title says, it was very fast and smooth, about three weeks from application to closing on the loan. We always had timely communication of anything coming up, and Amy was always there to answer our questions. There were a couple of hiccups, there always are, but the whole team was spot-on and we overcame them all pretty seamlessly!

VA 30 Year Fixed California
Responds quickly
Loan met my needs

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December 03, 2019 at 12:18 PM
Recommend's Jeremy

Great loan officer, terrible loan processor

Jeremy Morriss, the Loan officer was great! Sabina Soto was horrendous! Very little communication, would not return calls, delayed our closing over 2 months--ridiculous! Ms. Soto has to be the most unprofessional person I have dealt with and I have closed on 9 properties.

Loan Officer
Conventional 30 Year Fixed Texas
Responds quickly
Loan met my needs

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December 03, 2019 at 12:02 PM

Awesome Service

John and his team are awesome I was working with freedom mortgage at first and they ended up saying they needed more money and raised prices and rates. Well that being said I started thinking of not going through on buying the home until I was referred to Jon Fosgate with FBC him and his team made it very easy and fast and completely comfortable I had a pre approval in less then a hour and had it to underwriting in just a few days. They also ended up saving me a lot of money and made sure I did was right for my family and I. I can’t thank FBC and John and his team enough. Thanks so much! Next time I’m looking for a home loan I won’t call anyone but John Fosgate as well as telling everyone I know about him and his team!

Nicholas's Tip: See John Fosgate with FBC no one else!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2019 at 11:15 AM

no fuss ReFi

Simple and straight-forward. Kept informed every step of the way, given detailed info on what to provide whenever documentation was requested. Happy to continue our relationship with FBC.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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December 03, 2019 at 10:15 AM
Recommend's Matt

Worry free loan

Excellent customer service. Made the process easy for out of state customer.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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