Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Quick and easy process
Amanda made our loan process quick and easy. We closed exactly 30 days from application but could have closed even sooner if we hadn't been out of town the week before. She communicated quickly and effectively whenever she needed something else from us and the whole process was a breeze!
Conventional 30 Year Fixed Florida
Awesome Job
The entire team was great to work with. Got it done fast.
Loan Officer
Conventional 30 Year Fixed Florida
HIGHLY HIGHLY recommend
Mike and his team at FBC provided first class service step by step keeping us updated with every move by email and phone. They have a strong team and get it done! Everyone we worked with was very kind and professional. They made purchasing our first home simple and smooth. Thanks again to you Mike and your entire team.
Loan Officer
FHA 30 Year Fixed South Carolina
Excellent Customer Service
Norm helped us every step of the way in obtaining and processing our home mortgage. He always responded with the answers to our many questions in a timely manner. His expertise helped us feel confident throughout the process.
Conventional 15 Year Fixed Florida
Home Loan
The folks at FBC (Jared and Tyler) were fantastic! Very responsive and easy to work with. At no point did I have any concerns about the status of my loan process from them. Unfortunately, I cannot say the same thing for Diane, the Processor. Her poor attention to detail coupled with an unprofessional disregard for us made us feel like we were just another box to check and left us in serious concern that something was going to happen due to her negligence. Many times I found myself correcting Diane on her mistakes, which she often would not reply to or correct until the following business day which left me worrying about the status of my loan. These loans are incredibly personal to the applicant and unfortunately, it seems as if she doesn't recognize this. Diane's brusque demeanor and carelessness are the reasons that I cannot in good faith refer FBC Mortgage to others, despite my great experience with the rest of the team.
Loan Officer
VA 30 Year Fixed Florida
Very professional
Barbara is very professional. She helped me understand the process as a 1st time home buyer. She is also efficient and reliable. Always send updates and reminder.
Loan Officer
Conventional 30 Year Fixed Florida
What a pleasure it was to deal with Matt and people at his office
Matt was excellent 👍 always informing me if any updates the communication with his office was excellent they made this experience very good for us
Charles's Tip: Matt will get with you right away if you missing any documents send it in right away and you would have a smooth closing
Loan Officer
FHA 30 Year Fixed Florida
Professional and Competent
Brad was extremely helpful and knowledgeable throughout the entire process. I had complete confidence in his expertise and this lowered the stress of making the home purchase.
Debbie's Tip: The whole process goes smoothly if you can provide the loan officer with your documents in a timely manner. They were very specific with their requests which made things easier.
Conventional 30 Year Fixed Nevada
Not Impressed With The Underwriter
Overall, the experience of dealing with FBC was excellent, especially the pleasure of working with Tiffany Brooks. However, the underwriter gave the impression that he was very young, very inexperienced and scared to death to make a mistake. This impression was gleaned from the endless litany of idiotic questions which had the effect of making us feel as though we were under personal attack.
Lender Response
Our underwriters are highly trained and experienced here at FBC Mortgage, LLC. We may, at times, ask for additional documents above and beyond, but it is always to make sure everything goes smoothly in the process.Loan Officer
Jumbo 30 Year Fixed Florida
Review
Thanks to every one on your team for a very pleasant mortgage experience. and many thanks to Emily for answering all my many questions.
Loan Officer
VA 30 Year Fixed Florida
New Home
My loan officer was very helpful. He was able to help me increase my credit score as well. In the beginning there was some issues with my credit, and I had to switch my loan type. I then chose to switch to another lender, but returned back to FBC. Overall a closed when I was supposed to. The day of closing, I was expected to pay one price but then ended up paying more. I was told that was because of the appraisal.
Tasheena's Tip: Be sure that your credit score is decent
FHA 30 Year Fixed Georgia
Exceptional Professional
Dabney and his team work very well together and have the knowledge to move the process along from start to finish. We are very pleased how well everything went and would recommend Dabney and his team of professionals to anyone and everyone.
Lorraine's Tip: You have work to do too. You will need to gather the information and upload it in a timely manner to assist with keeping the process moving.