FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13791 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 23, 2017 at 11:13 AM
Recommend's Christine

Rohr Mortgage

Everything went very quick and smooth A+.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 22, 2017 at 4:05 PM

Platner takes the cake!

I have had the pleasure of working with April Platner on more than one occasion, and I have to say I wouldn't do it any other way! As a busy mom, it is such a relief to have someone working for you, ironing out the details, and holding your hand through the process when necessary. She is extremely professional, and at the same time relatable. I feel like I have made a friend! When the time comes and we purchase another home, we will no doubt use April for all of our loan needs!

VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 22, 2017 at 1:19 PM
Recommend's Jennifer

Made my long distance purchase so easy

I wish I had met Jennifer years ago. I received her name and number from my realtor, called and was pre approved in minutes. We had a few moving parts to our loan and she acted like nothing was a big deal. My husband and I always think we are ahead of the game, but Jennifer was always ahead of us. This is our third home purchase and I never knew it could be this smooth. I feel like we did nothing and she did everything. She had a team of people that respond to every email immediately. We felt taken care of and protected thru the entire process. She was literally always one phone call away. We greatly appreciate all her time and patience with us!!

Ryan's Tip: A thorough and detail oriented loan officer is VERY important! Do not overlook this part of the home buying process!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 22, 2017 at 9:10 AM
Recommend's Barbara

Make the Decision

FBC Mortgage, LLC is a company that will work and help you figure out if or if not purchase of a home is possible. When I was stop believing that there was no way for me to achieve a purchase, the friendly and knowledgeable team at this company guided me through options to make a purchase, and helped me see if buying a home was right option for me with my financial status. Their council helped me make a decision pertaining to my future. Thank you.

Damon's Tip: Look at your financial situation and see if home is the right thing for you and your family. Budget your self, and be open, for they will help you with the best home possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 21, 2017 at 11:01 PM

New home construction loan

At first with Jennifer the calls were infrequent. But once Devi helped it all improved. Sucks that they could pay all closing cost. We had to pay over $8000. When we were told by sales person at Maronda homes that their mortgage company would pay closing cost. I will say FBC Mortgage was always ready and efficient, and worked very well with Title company.

Delsey's Tip: Don't always expect the in house mortgage for the builder to pay closing cost in full. It doesn't work like that. They will more than likely take a greater chance than another bank because of builder bank relationship.

FHA 30 Year Fixed Florida
Closed on time

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July 21, 2017 at 6:02 PM
Recommend's Jay

Flawless

Jay and his entire team were amazing to work with from start to finish. Being a first time home buyer I wasn't sure what to expect. Jay's team made it easy. They were quick to respond and get things done.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 21, 2017 at 3:51 PM
Recommend's Kim

??

I have worked with both Kim and Amanda in the past. Was very pleased with the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 21, 2017 at 3:48 PM
Recommend's Kim

??

I have worked with both Kim and Amanda in the past. Was very pleased with the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 21, 2017 at 2:37 PM

Re-fi with great loan offices, bad back office and management.

Loan officers are great, but the back office has no clue what they are doing. Get ready to wait and have false information sent to you. The circus of workers behind the scenes causes more issues. After you call the main office in Orlando they start to get things moving, but not until. Again the Loan Officer side is outstanding, but they are kept out of the communications loop also. This could be a great company if proper training and management to the process side of the loan was done.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. If there was a duplicate request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
FHA 15 Year Fixed Florida
Loan met my needs

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July 21, 2017 at 11:45 AM

Amazing Loan Officer

Tyler has provided absolutely impeccable service. He responds quickly whenever I had any questions or concerns regarding our first home loan. As you probably know, buying a house can be quite stressful. Tyler made it the most pleasurable experience in regards to guiding us through every process and detail for the loan. Thank you so much Tyler! I hope your boss sees this. You deserve some gold coins sir! Thanks again!

Chris's Tip: Choose Tyler Peppers

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 20, 2017 at 5:03 PM
Recommend's Barbara

Great Experience!

Barbara was great! She was available any time we needed her and was very helpful throughout the entire process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 20, 2017 at 4:33 PM

Awesome Service!

Jay and Don were awesome. Attentive, helpful, and very easy to reach.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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July 20, 2017 at 4:26 PM

new home

was the best service was very painless, i would recomend Kimberly Johnson any time

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 20, 2017 at 3:55 PM

Very happy customer

Tyler did an amazing job through the entire loan process, very professional and very attentive to all of my questions and concerns. Tyler made buying my house easy and enjoyable.

Joseph's Tip: I highly recommend Tyler Peppers to anyone interested in securing a home loan.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 20, 2017 at 3:36 PM
Recommend's Matt

Great experience

Matt Andre team in Lake Mary Fl were wonderful to work with. Each staff member was friendly and handled each step of my process quickly and efficiently. I felt the entire process went very smooth and met our timeline for closing ahead of schedule. Will highly recommend them to family' and friends.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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