FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 26, 2017 at 12:07 PM
Recommend's Barbara

The Schmidlaps

Everyone at FBC has been amazing and so helpful. I would recommend Barbara and everyone else who helped us a long the way.

Jacqueline's Tip: Make sure to get all docs needed asap to loan officers to help things move a long smoothly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 26, 2017 at 11:32 AM
Recommend's Mike

Happy

We have purchased many homes over the years. FBC was the easiest, most enjoyable experience of them all. Every single person we dealt with was so eager to help. Thanks to a great group of people. Mike is the best!!

Loan Officer
FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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July 26, 2017 at 10:15 AM

Outstanding All Around

I had the pleasure of working with Meg throughout the craziness that is called home buying, only thing is: my experience was not crazy at all. Meg could not have been more professional or more on top of her game the entire time. As someone who works under deadlines and strict time frames, I understand what it is to need to get items completed on time, and she did exactly that. There was never a moment where I didn't feel that things were getting handled on her end. If I had this to do over again, I would definitely choose Meg to help me through it. I can't say enough positive things!

Robin's Tip: Get items to your Loan Office on time to ensure that your closing is not delayed.

Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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July 26, 2017 at 10:01 AM

Excellent customer service!

Nothing but great communication and excellent customer service! I have recommended them to several friend at work already. Highly recommend this company and especially Alison!! Thank you.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 26, 2017 at 6:58 AM
Recommend's Scott

Fantastic Experience!

Scott and Team Stinson did an excellent job on our home loan! Scott is very knowledgeable and you can rest assured that Scott and his team will put you in the best possible product given your circumstances and goals, all while keeping you as stress free as possible throughout the process! We cannot be happier with the outcome, and should any mortgage needs arise again in the future, we will not hesitate to call Team Stinson.

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 25, 2017 at 6:38 PM

Amazing work by the FBC team!

Ryan did a great job, all around keeping me informed on the process and giving me accurate deadlines of when things would be done. Ryan and his team really went above and beyond to get me the mortgage I needed in a timely fashion.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 25, 2017 at 1:33 PM

Nothing exceedingly bad or good to say

I had used Carl on a previous real estate transaction, so I went with him again. I felt like I had to reach out to him and his team often, to help guide my loan along. I didn't get really any personal connection with him at all, as I mostly communicated with his assistants and processors. I would've given him 4 stars had my loan my loan closed on the Friday I'd specifically asked for all along, vs the Monday after. I usually wouldn't be so specific, but I really tried hard to help in every way I could to get it done on time and I feel like there wasn't any real reason it couldn't have been done. It held up our moving process by a week and everything became rushed. Otherwise, the processor was really helpful and I had a good experience.

Kristin's Tip: Stay on top of them, make sure you're asking constantly if there is anything else you can do to help speed the process, otherwise it may take longer than necessary.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 25, 2017 at 12:56 PM

It was a great and happy experience

Kiel is an exceptional professional. He knows his job well.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 25, 2017 at 10:33 AM

Exceptional service

Gordon and Laura worked tirelessly to get us to closing, even after a last minute change on our part that proved to be a massive undertaking. Both worked through the weekend and evenings to keep our closing date. They are knowledgeable, pleasant and accessible- all traits that are important to us as customers. We would recommend them to others looking for a high level of service.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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July 24, 2017 at 3:19 PM
Recommend's Kelly

Exellent Customer Service!

We worked with the FBC Mortgage Team to purchase our home and had nothing but a wonderful experience! Everyone from Kelly, to Alyssa, to Christine, and more all played an important role in helping us close. The process went so smoothly and quickly! We would get updated emails of everything we needed and as soon as we handed them in, they were taken care of and we were on to the next process- no delays, etc. I would recommend them to anyone purchasing a home looking for a mortgage company! we couldn't have been more impressed with the service!

Samantha's Tip: Have all the needed paperwork ready and available; the sooner it's turned in the quicker the team can work!

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 24, 2017 at 2:34 PM
Recommend's Matt

Very professional

Everythings was easy and professional

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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July 24, 2017 at 10:56 AM

Lender Review

They did a good job answering my questions.

Conventional Colorado

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July 24, 2017 at 9:17 AM

Outstanding Service

Being first time home buyers, Joe made the experience easy and stress free. I knew we where always in good hands because of his knowledge and experience. He always responded to our questions in a quick and professional manner. Overall, Joe is just a great guy who is easy to work with. I would recommend Joe if you need a loan.

Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs

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July 23, 2017 at 7:07 PM

Excellent loan officer

Lisa recently assisted me with buying my dream condo. Not only is she very knowledgeable of the industry and efficient she went over and above with her assistance. She kept me informed throughout the process. I would recommend Lisa to everyone who is in need of obtaining a home loan.

Conventional Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 23, 2017 at 4:45 PM
Recommend's Kim

Team Dorsett

Kim makes the mortgage process quick and efficient. She is knowledgeable and professional and stays ahead of possible problems and questions that may arise. She seems truly devoted to being the best in her field.

Leah's Tip: Try to respond to needed paperwork as quickly as you can and the process will go much more smoothly.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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