Top Loan Officers for Acrisure Mortgage, LLC
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Reviews for Acrisure Mortgage, LLC
Disconnect in Process
I was pleased overall in dealing with Pam, however beyond dissatisfied with the processing and underwriting of my loan. Pam expressed my initial concerns in dealing with Monica to management and I was assured my loan file was being looked after by Monica’s supervisor. The day before my scheduled closing was an absolute nightmare for me. I’m the type of person to trust in the process, however I was beyond furious. Thankfully my loan did close on my closing date, however I feel if I wouldn’t have gotten angry that it wouldn’t have happened, which is sad. Pam has apologized numerous times and I don’t want this to reflect on her as she can’t originate and process/underwrite her loans. Going forward I hope this is a learning experience for all involved. Thank you.
Tonda's Tip: Do not ever give a new loan purchase to an inexperienced processor.
FHA 30 Year Fixed Florida
Refi went smoothly and we are extremely satisfied.
We received notification from the VA that we were eligible to refinance our mortgage. We contacted our original lender and were able to reduce our interest rate by a full percentage point with no fuss whatsoever. We are very happy with the service we received from FBC and Clear Title. We highly recommend both.
Loan Officer
VA 30 Year Fixed Florida
Stephanie did a FANTASTIC job!
Stephanie was an excellent communicator throughout the process. She responded to my questions quickly and thoroughly, and if she didn’t know the answer, said, “I don’t know...” and went and found it! I highly recommend Stephanie Nunziata 👍🏻
Loan Officer
Conventional 30 Year Fixed Florida
Top-Notch Service
Marci was all the positive adjectives I can think of! Professional, responsive, informative, pleasant. From the first call to the closing Marci made the process absolutely seamless for me. I shopped for rates and not only was Marci the best to work with qualitatively, she also was able to offer the best loan terms. She worked very well with my realtor and the title agency as well, with little effort needed on my part for some items.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent service
Wes and his team were so helpful and easy to work with. I work nights and am in school and they made it so easy for me to get in contact with them and always communicate effectively. They were always available and I will definitely recommend them to anyone in the future.
Loan Officer
Conventional Nevada
Finally completed! Took longer than expected.
Ben was responsive and helpful. The document system was not that intuitive. I would like to have had closing documents to review several days in advance.
Bruce's Tip: Set realistic timelines regardless of the overall volume mortgage company is processing.
Conventional 30 Year Fixed Florida
Very helpful
Brooke was very helpful whenever I had a question.
Loan Officer
FHA Texas
Excellent
Marci and her team are phenomenal. They answer questions at all times of the day. Go with them!!
Loan Officer
Conventional 30 Year Fixed Florida
Great Job!
I was impressed with the professionalism of all contacts that were made. Good information was given and if they didn’t have the answer... they worked to find it out! Thanks Kyle Chabboy and Sara Dawson
Conventional 30 Year Fixed Arkansas
House buyer process
It was a smooth process
Loan Officer
Conventional 30 Year Fixed Florida
Efficient and Committed
My experience was great. The process was smooth, Ron laid out the expectations, requirements upfront and with that type of direction it made the whole process a smooth one.
Tameyia's Tip: Follow the guidance and instruction and you’ll be fine.
FHA 30 Year Fixed Georgia
Fantastic service from start to finish
I had used FBC Mortgage for my new home construction 3 years ago. The ease of the process, the rate, online portal and communication was fantastic, therefore when I wanted to refinance I reached out to them again. Once again, they provided excellent service, a very competitive rate and painless process from start to finish. I cannot thank them enough for saving me considerably with minimal effort on my end!