Acrisure Mortgage, LLC

95% of customers would recommend Acrisure Mortgage, LLC

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Customer Reviews

4.8 of 5
14067 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
October 28, 2020 at 3:32 PM

Disconnect in Process

I was pleased overall in dealing with Pam, however beyond dissatisfied with the processing and underwriting of my loan. Pam expressed my initial concerns in dealing with Monica to management and I was assured my loan file was being looked after by Monica’s supervisor. The day before my scheduled closing was an absolute nightmare for me. I’m the type of person to trust in the process, however I was beyond furious. Thankfully my loan did close on my closing date, however I feel if I wouldn’t have gotten angry that it wouldn’t have happened, which is sad. Pam has apologized numerous times and I don’t want this to reflect on her as she can’t originate and process/underwrite her loans. Going forward I hope this is a learning experience for all involved. Thank you.

Tonda's Tip: Do not ever give a new loan purchase to an inexperienced processor.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 3:27 PM
Recommend's Sonya

Refi went smoothly and we are extremely satisfied.

We received notification from the VA that we were eligible to refinance our mortgage. We contacted our original lender and were able to reduce our interest rate by a full percentage point with no fuss whatsoever. We are very happy with the service we received from FBC and Clear Title. We highly recommend both.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Coconut Creek, FL
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October 28, 2020 at 3:23 PM
Recommend's Stephanie

Stephanie did a FANTASTIC job!

Stephanie was an excellent communicator throughout the process. She responded to my questions quickly and thoroughly, and if she didn’t know the answer, said, “I don’t know...” and went and found it! I highly recommend Stephanie Nunziata 👍🏻

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: La Jolla, CA
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October 28, 2020 at 3:18 PM

FAST FAST FAST!!!!

Fast and fantastic service! They had us ready to close within 28 days! They also communicated every step of the process and told us everything we needed! No wondering or being left in the dark! 10/10 recommend!

FHA Oklahoma
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 3:12 PM
Recommend's Marci

Top-Notch Service

Marci was all the positive adjectives I can think of! Professional, responsive, informative, pleasant. From the first call to the closing Marci made the process absolutely seamless for me. I shopped for rates and not only was Marci the best to work with qualitatively, she also was able to offer the best loan terms. She worked very well with my realtor and the title agency as well, with little effort needed on my part for some items.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 3:06 PM
Recommend's Wes

Excellent service

Wes and his team were so helpful and easy to work with. I work nights and am in school and they made it so easy for me to get in contact with them and always communicate effectively. They were always available and I will definitely recommend them to anyone in the future.

Loan Officer
Conventional Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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October 28, 2020 at 2:51 PM

Finally completed! Took longer than expected.

Ben was responsive and helpful. The document system was not that intuitive. I would like to have had closing documents to review several days in advance.

Bruce's Tip: Set realistic timelines regardless of the overall volume mortgage company is processing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 28, 2020 at 2:50 PM

Very fast process!

Karen and her team were awesome

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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October 28, 2020 at 2:46 PM
Recommend's Brooke

Very helpful

Brooke was very helpful whenever I had a question.

Loan Officer
FHA Texas
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 2:38 PM
Recommend's Marci

Excellent

Marci and her team are phenomenal. They answer questions at all times of the day. Go with them!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 2:29 PM

Great Job!

I was impressed with the professionalism of all contacts that were made. Good information was given and if they didn’t have the answer... they worked to find it out! Thanks Kyle Chabboy and Sara Dawson

Conventional 30 Year Fixed Arkansas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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October 28, 2020 at 2:29 PM

Old Republic

Brian was an absolute Godsend with this entire process!

Conventional 30 Year Fixed California
Responds quickly
Loan met my needs

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October 28, 2020 at 2:28 PM
Recommend's Jay

House buyer process

It was a smooth process

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 28, 2020 at 2:25 PM

Efficient and Committed

My experience was great. The process was smooth, Ron laid out the expectations, requirements upfront and with that type of direction it made the whole process a smooth one.

Tameyia's Tip: Follow the guidance and instruction and you’ll be fine.

FHA 30 Year Fixed Georgia
Loan met my needs
Branch: Monroe, GA
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October 28, 2020 at 2:23 PM

Fantastic service from start to finish

I had used FBC Mortgage for my new home construction 3 years ago. The ease of the process, the rate, online portal and communication was fantastic, therefore when I wanted to refinance I reached out to them again. Once again, they provided excellent service, a very competitive rate and painless process from start to finish. I cannot thank them enough for saving me considerably with minimal effort on my end!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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