Shelly Klein

95% of customers would recommend Shelly Klein

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Customer Reviews

4.9 of 5
171 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 98%
November 21, 2015 at 5:53 AM
Recommend's Shelly

Home loan

Excellent service. Good communication and answered questions in a timely manner.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 04, 2015 at 10:56 AM
Recommend's Shelly

It was a delight

Working with Shelly and her team was a true delight. We wanted a quick 30 day closing and even with our unusual situation (had lived overseas for 7 years) she was able to work with us efficiently and professionally to get the closing done on time!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 25, 2015 at 9:12 AM
Recommend's Shelly

Very Pleased with loan originator

I worked with my loan orginator through the entire build process. She was very Professional, responsive and her insight and experience really showed she cared about providing best possible experience. During the entire process my loan originator was my most knowledgeable and trusted person I worked with.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2015 at 5:12 PM

Amazing team of Professionals!

I can't say enough about how wonderful our experience was with Shelly Klein and the team she works with at FBC Mortgage. They consistently went above and beyond to make sure everything was on track and closing as expected. They were so friendly, professional and yet had an amazing personal touch too! FBC went out of their way to stay on top of every situation that came up and made us feel at ease during every step of the mortgage process. They are truly amazing and would recommend them to any of my family or friends! FBC and the team of people who work there are all top notch.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 23, 2015 at 12:00 PM
Recommend's Shelly

Very Helpful and Friendly

Shelly made the process very smooth and was great about getting all the required information upfront so I didn't have to keep submitting the same paperwork. Always very personable and friendly.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 08, 2015 at 8:09 AM

Review

Overall good experience. Shelly was very helpful and responsive.

Conventional 30 Year Fixed Florida

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June 05, 2015 at 5:01 PM
Recommend's Shelly

Lasher

Very Helpful Very Happy

FHA Florida
Responds quickly
Loan met my needs

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May 14, 2015 at 8:20 PM
Recommend's Shelly

Wonderful customer service!

I had an extremely seamless process securing a loan through FBC. Shelly answered all of my questions in a timely manner and was pleasant and courteous every step of the way. This is a very professional team.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 14, 2015 at 12:52 PM
Recommend's Shelly

EASY PROCESS FOR A FIRST-TIME HOME BUYER

I contacted Shelly Klein from a referral, and I was more than pleasantly surprised. My spouse and I are first-time home buyers and we were a little nervous about the process and all the stuff we had heard. Shelly made it seem "seamless"! She was there to guide us through the entire process. I would definitely recommend Shelly and the FBC staff!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2015 at 3:48 PM
Recommend's Shelly

Excellent Service

Shelley was very helpful and knowledgable. She made the process easy and stress free.Would definitely recommend FBC to family and friends.

Frederick's Tip: Return all document requested in a timely matter.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 21, 2015 at 11:22 AM

Very Helpful

My wife and I have a very different schedule as we travel for work. Shelley was vey accommodating and helpful in guiding us through the process and in getting the best possible rate.

Corey's Tip: Work with Shelley

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 13, 2015 at 7:48 PM
Recommend's Shelly

FBC

We have had a few mortgages in the past and I will say that FBC mortgage from start to finish was the most attentive and worked so hard for us. We are so happy we had the opportunity to work with Shelly Klein and the rest of the team. They were amazing!!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 23, 2015 at 4:35 PM
Recommend's Shelly

Review of Shelly Klein

I worked with Shelly to secure the mortgage for my first home. Shelly was professional, attentive, and very responsive to any questions (which I had a lot) I had along the way. She was able to secure the financing for our home in what seemed like no time at all with no issues or extra leg work for me and my fiance. I have nothing but good things to say about her. I have heard horror stories about mortgages taking months and months to finalize but Shelly made it extremely painless for us. I would recommend Shelly to my family and friends.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 01, 2015 at 12:48 AM
Recommend's Shelly

Outstanding experience

Shelly helped make buying my new home as easy as could be!!!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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November 17, 2014 at 6:37 AM
Recommend's Shelly

Process was fine, rates are not the lowest

Process was fine, rates are not the lowest

Lender Response
We apologize for your experience with FBC Mortgage. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage.
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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