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Reviews for Shelly Klein
Wonderful!
Shelly was very informative, efficient, and honest. We felt as if she did her best to provide us with the best interest rate and the best service. We were able to close on our new home within the month. We would definitely recommend her to anyone who needed a loan.
Conventional 30 Year Fixed Florida
Smooth closing!
I haven't purchased a home in nearly 20 years, so I was a bit nervous given all the issues with the housing market over the past few years. Shelly was absolutely fantastic! She worked hard to get the rate and closing date that worked for me and was always ready to answer any and all questions. The purchase couldn't have been smoother. If you are in the market for a loan, give Shelly Klein a call; you'll thank me you did!
VA 30 Year Fixed
Great Service
I was extremely pleased with the service received from our loan officer. She was very efficient and asked for all necessary documents early in the process. She helped me get the right loan for my situation and made the process understandable. I would definately go to FBC for any future needs.
Conventional 30 Year Fixed
FBC Mortgages
My wife and I used FBC as there was an incentive from the builder for using them. Overall, they were OK. However as we got closer to the last 2-3 weeks of closing, underwriting apparently could not/would not comprehend what "permanently disabled" meant and I was asked for a slew of irrelevant information that greatly inconvenienced me and was not used anyway later. It put a damper on the process and made it a less than plesant experience in the end. Shelly did a pretty good job and so did Cathy Lee.
Victor's Tip: Allow client to pick closing time. We could not move the closing earlier as it was convenient for FBC to close later. Apparently, FBC does not show great interest in making a closing convenient at an hour that works for the consumer.
Conventional 30 Year Fixed
Awesome experience!!
As a first time home buyer I was very nervous and stressed out about everything. Shelly made the whole experience very easy and less stressful. She was always available to answer any questions and concerns I had. She truly exceeded all my expectations and I would highly recommend her. Thank you Shelly!
Conventional 15 Year Fixed
Helped me close quickly
Terms of the mortgage were fair, and my loan officer was very efficient at getting things done in a more than timely manner. She was very professional and explained the necessary steps for obtaining the loan.