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Reviews for Shelly Klein
Shelly Klein, FBC Mortgage
Shelly was exceptional in helping us throughout the processing of obtaining a new mortgage loan. She was always friendly, consistently gave the impression that every question was important. She fully explained the various options available to us, and acted as a friend throughout the time that we worked with her on obtaining a new loan.
VA 30 Year Fixed Florida
Hutchison, Lithia, FL
Shelly was top notch - from our first contact to the very final approvals. She delivered as promised and kept our other parties in line as well, ie. our title company in VA, the title company in FL, our attorney in VA, our homeowner insurance provider, you name it, she took care of it and took people to task while always maintaining a professional demeanor. AND she always, always answered our call or email promptly with an answer. Couldn't be more satisfied.
Conventional 15 Year Fixed Florida
Great Service Under Challenging circumstances
We went under contract and closed on our new house within 30 days. In addition, we closed on our existing house on the same day. The closing on our existing house was in doubt until the literally the last second. Shelly was absolutely fantastic every step of the way. I would highly recommend her
Edward's Tip: Know what documentation you need and have it prepared before you start the process
Conventional 30 Year Fixed Florida
Easy to Deal with
Shelly is great to work with. Easy, not demanding and seemed to be able to predict what would be needed in advance. She request probably more than was needed in advance. That eliminates lots of last minute pressures that we have had at other closings. Overall we were extremely happy with her and her quick responses to our questions and concerns. Would repeat with Shelly if the need arises.
David's Tip: Shelly is great to work with totally hassle free deal.
Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Outstanding Service!
Shelly was absolutely incredible! Running the numbers a bunch of different ways to ensure we were in exactly the right product for our mortgage to meet our monthly payment limitations and cash to bring to closing needs. Shelly was always available, answered all my questions, gave me advice, and overall just helped me through the process. Can't say enough good things!
Conventional 30 Year Fixed Florida
Shelly is awesome!
Shelly did a great job guiding us through our options and helping us choose the best loan for us. She worked very hard to get us the best rates and make sure all of the tiny details were taken care of. She has a great attitude of customer service and always makes herself available. THANKS Shelly!
Conventional Florida
Outstanding Service
We worked with our Loan Officer, Shelly Klein, for over four months while our new home was being built. She constantly kept us updated and abreast of all changes during that ever changing process, Shelly was extremely responsive to all inquiries and was immediately accessible via email or phone. She made us feel like we were her only customer. Our closing went very smoothly, without a hitch. We would highly recommend Shelly and FBC Mortgage to any prospective buyer.
Conventional Florida
Excellent Service
Shelly worked vey hard evaluating our financials and finding the right mortgage for us. She kept us informed every step of the way. Our experience with Shelly and the entire FBC was exceptional.