Shelly Klein

95% of customers would recommend Shelly Klein

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Customer Reviews

4.9 of 5
171 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 98%
October 01, 2014 at 1:48 PM
Recommend's Shelly

Shelly Klein, FBC Mortgage

Shelly was exceptional in helping us throughout the processing of obtaining a new mortgage loan. She was always friendly, consistently gave the impression that every question was important. She fully explained the various options available to us, and acted as a friend throughout the time that we worked with her on obtaining a new loan.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 11, 2014 at 10:12 AM
Recommend's Shelly

I love Shelly!

She was a dream to work with. Always prepared, knowledgeable and turned things around very quickly. Love her!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 12, 2014 at 5:00 PM
Recommend's Shelly

thank you

Shelly was on the ball with everything. I could not have asked for anything more. Thank you

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2014 at 5:34 PM
Recommend's Shelly

Great job with concise and timely closing

Shelly did a fantastic job with our loan, handling all of the changes with ease and professionalism. I would highly recommend her for a mortgage.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2014 at 4:34 PM
Recommend's Shelly

Hutchison, Lithia, FL

Shelly was top notch - from our first contact to the very final approvals. She delivered as promised and kept our other parties in line as well, ie. our title company in VA, the title company in FL, our attorney in VA, our homeowner insurance provider, you name it, she took care of it and took people to task while always maintaining a professional demeanor. AND she always, always answered our call or email promptly with an answer. Couldn't be more satisfied.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 09, 2014 at 3:43 PM
Recommend's Shelly

I don't know what this field is asking for

Sorry, not sure what you're looking for here

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2014 at 4:36 PM
Recommend's Shelly

Fast and very professional

My home purchase experience with FBC Mortgage was very fast. I would definitely recommend this company. Shelly Klein, who was my contact, was very helpful and a very nice person.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 23, 2014 at 8:21 PM
Recommend's Shelly

Shelly Klein

Shelly was a pleasure to work with. She simplified the whole loan process.

Jack's Tip: Edocs make the loan application so simple.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2014 at 1:40 PM
Recommend's Shelly

Great Service Under Challenging circumstances

We went under contract and closed on our new house within 30 days. In addition, we closed on our existing house on the same day. The closing on our existing house was in doubt until the literally the last second. Shelly was absolutely fantastic every step of the way. I would highly recommend her

Edward's Tip: Know what documentation you need and have it prepared before you start the process

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2014 at 6:14 PM
Recommend's Shelly

Easy to Deal with

Shelly is great to work with. Easy, not demanding and seemed to be able to predict what would be needed in advance. She request probably more than was needed in advance. That eliminates lots of last minute pressures that we have had at other closings. Overall we were extremely happy with her and her quick responses to our questions and concerns. Would repeat with Shelly if the need arises.

David's Tip: Shelly is great to work with totally hassle free deal.

Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2013 at 6:28 PM
Recommend's Shelly

Outstanding Service!

Shelly was absolutely incredible! Running the numbers a bunch of different ways to ensure we were in exactly the right product for our mortgage to meet our monthly payment limitations and cash to bring to closing needs. Shelly was always available, answered all my questions, gave me advice, and overall just helped me through the process. Can't say enough good things!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 18, 2013 at 4:03 PM
Recommend's Shelly

Great Experience

Great experience through the entire process. Shelly communicated often and was courteous and helpful at all times.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 26, 2013 at 12:31 PM
Recommend's Shelly

Shelly is awesome!

Shelly did a great job guiding us through our options and helping us choose the best loan for us. She worked very hard to get us the best rates and make sure all of the tiny details were taken care of. She has a great attitude of customer service and always makes herself available. THANKS Shelly!

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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November 24, 2013 at 8:01 AM

Outstanding Service

We worked with our Loan Officer, Shelly Klein, for over four months while our new home was being built. She constantly kept us updated and abreast of all changes during that ever changing process, Shelly was extremely responsive to all inquiries and was immediately accessible via email or phone. She made us feel like we were her only customer. Our closing went very smoothly, without a hitch. We would highly recommend Shelly and FBC Mortgage to any prospective buyer.

Conventional Florida

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November 10, 2013 at 7:25 AM
Recommend's Shelly

Excellent Service

Shelly worked vey hard evaluating our financials and finding the right mortgage for us. She kept us informed every step of the way. Our experience with Shelly and the entire FBC was exceptional.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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