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Reviews for Matt Andre
Smooth Transaction
Closed a conventional 30-year fixed rate loan in about tree weeks. Process went smoothly with no drama or delays. I did get a little confused by the number of people involved in the processing of my loan, but everyone was on the same page and knew what they were doing.
Mark's Tip: Make sure all of your tax and income information is in order before beginning the process.
Conventional 30 Year Fixed Florida
Smooth Transaction
Closed a conventional 30-year fixed rate loan in about tree weeks. Process went smoothly with no drama or delays. I did get a little confused by the number of people involved in the processing of my loan, but everyone was on the same page and knew what they were doing.
Mark's Tip: Make sure all of your tax and income information is in order before beginning the process.
Conventional 30 Year Fixed Florida
Smooth Transaction
Closed a conventional 30-year fixed rate loan in about tree weeks. Process went smoothly with no drama or delays. I did get a little confused by the number of people involved in the processing of my loan, but everyone was on the same page and knew what they were doing.
Mark's Tip: Make sure all of your tax and income information is in order before beginning the process.
Conventional 30 Year Fixed Florida
Great Lender and Smooth Process
Throughout the process, Matt and Steve were courteous, informative, and professional. I couldn't wish for better lenders.
Kimberly's Tip: Choose Matt's Team! Also, get prequalified before shopping and lock in rate shortly after accepted offer.
Conventional 30 Year Fixed Florida
FBC blew me away with their customer service
The entire team at FBC Mortgage was extremely attentive and quick to respond when questions came up during our loan process. All of the team members were knowledgeable and quick to assist. It was a pleasure to be able to work with them and I would recommend them to anyone looking for home financing.
FHA Florida
Easy to work with
I found the FBC mortgage staff to be thorough and responsive. I would recommend them for your mortgage needs.
Conventional 30 Year Fixed Florida
FBC Experience Review
Never actually talked with Matt Andre throughout the entire process until three days before closing and that was only an email with closing disclosures required by law. I find that extremely odd. If it wasn't for others on the team (Steven Davenport, Matthew Walker) I would rate my experience as one star with Matt Andre.
Chad's Tip: Actually contact your clients and introduce yourself prior to closing.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.VA 30 Year Fixed Florida
Home loan
Well done thank you and your crew for all you all did
Conventional 30 Year Fixed Florida
Smooth process
Very knowledgeable and kept us updated throughout the entire process. I would recommend FBC to anyone.
Conventional 30 Year Fixed Florida
Second Time User
My loan approval process went very smoothly. I was a little disappointed with the way in which Tracey communicates and organizes files. There were several items that I was asked to re-fax after I had already sent them. Also, at the closing there were documents that we had to sign specific for the lender. One of my documents was missing so the Title Agent had to call FBC and have them create the document. I had to wait 45 minutes for FBC to create the document. Not very efficient.
Chad's Tip: Once you fax documents, email a list of everything that you sent as proof to avoid resending.
Conventional 30 Year Fixed Florida
A fantastic job!
Purchasing a home can be a stressful experience. However, our's was not. We were provided with exceptional service in a timely manner.
FHA 30 Year Fixed Florida
Great Staff!
I enjoyed working with the FBC team. Every person I worked with was extremely friendly, understanding, and looked out for our best interest.
Conventional 30 Year Fixed Florida
Outstanding mortgage service.
Only one word to describe, professionalism.
FHA 30 Year Fixed Florida
Excellent Service
Everything was very professional and on time, excellent service.
FHA 30 Year Fixed Florida
Fantastic
Matt and his team did an outstanding job!
FHA 30 Year Fixed Florida
