Are you a customer of Matt Andre?
Reviews for Matt Andre
mr. walter maslowski
To whom it may concern; most of the process would be considered very good, but towards the end there were minor glitches. It seems that your financial section could not give my credit card to work for my new resident appraisal ($450). Therefore, the $450 was charged to me during the closing and is indicated on the HUD document dated September 22, 2014. On 23 September FVC mortgage charged by credit card $450 after closing. I have informed FBC of the double charge error. It also should be noted that I received an e-mail that requested information as to what I intended to do with my old house located at 20248 Marlon St. I thought this request was inappropriate. I have closed five or six times on houses and I can honestly say that the paperwork this time was at least triple. It would be greatly appreciated if you expedite the return of my $450.
VA 30 Year Fixed Florida
Wrong isnt right!!!!
Everything was done timely and as promised....except we were told our fees included an owners title policy, in writing when we asked in the preliminary stages of this loan. A couple days before closing when we got the preliminary HUD the fees did not indicate an owners title policy. We were then told an owners policy would be a couple of thousand in addition to those first quoted. The person who told us yes it included an owners title was Wrong. Not at all what we had been told...not very happy about this turn of events. It is a shame because other wise this would have been a slam dunk for this lender. I would be sure that I didn't promise things to people when they aren't getting them. Make sure your responses to direct questions are right.....
Ralph's Tip: Make sure all the fees you expect to pay for are quoted and are in deed what they tell you they are.
Lender Response
We apologize for your experience with FBC Mortgage. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage.Other Florida
Excellent service!
I couldn't be more happy than ever with your services1
Frantz's Tip: Consider FBC before trying any other lender
Conventional 30 Year Fixed Florida
Robert T Masiku - 10854 Sunset Ridge Lane, Orlando, FL 32832
Mattt, Jamie, Suzanne and the closing team did an outstanding job. I will gladly recommend this FBC mortgage to all my friends and colleagues. Again thank you. My family and I are enjoying new home. Thank you. Robert T. Masiku
FHA 30 Year Fixed Florida
Fantastic service
I never tough that the lending process could be so smooth. Great time response to all the question, outstanding working team! recommend 100%
Conventional 30 Year Fixed Florida
Excellent service
The process went flawlessly, loved having the paperless processing, 95% of my experience used the web! email! soft copy attachments. The use of the latest technologies made it simple and streamlined. Matt had a team at my disposal and I never had to wait for an answer. This home purchase couldn't have been any better! Outstanding job by all involved!
Conventional 30 Year Fixed Florida
Great Service
Matt and his team did such a great job for me. They were all fast and efficient. If I had a question or concern it was addressed right away. Closing was simple. I would use again for my next transaction without hesitation.
Conventional Florida
A diamond in the rough
I found the process of applying for a jumbo loan to be highly regulatory and cumbersome. I had started my process with a different lender than FBC. That lender was Taylor Morrison Home Lender which offered limited products and service. With less than thirty days to close, I made the change to FBC and they were able to offer me service, guidance and direction along with many choices of products. They also helped navigate us through the process.
William's Tip: Start early, organize your paperwork, present it well
Jumbo 30 Year Fixed Florida
FBC HIGHLY RECOMMENDED
I applied for a mortgage loan with multiple lenders. FBC was the only bank that worked with me, they were extremely helpful. The process was smooth and very fast. My loan was approved and ready to go in 3 weeks. The staff is AMAZING! Highly recommended!
FHA 30 Year Fixed Florida
How getting a mortgage should be
Applied on the Friday of Memorial Day Weekend at 3 PM Had my preapproval letter by 4:30. Easy to work with. Had loan approved to meet our tight schedule.
Robert's Tip: Be honest and have your paper work ready for them
Conventional 30 Year Fixed Florida
Great Service
I was pleased with FBC Mortgage who provided excellent customer service and a not so painful loan process.
Elisa's Tip: Have all your documents organized! It will make the process easier and faster.
Conventional 30 Year Fixed Florida
Mortgage Review
Everybody at FBC that we dealt with was excellent. Tori was especially great. She always returned phone calls and provided appropriate answers to questions. Tracey handled the loan processing extremely well
Conventional 30 Year Fixed Florida
Excellent Customer Service
Great team that works closely with the customer to complete what can be a stressful event in a calm and timely manner.
Conventional 30 Year Fixed Florida
Great service and closed fast!
Matt and his team did an amazing job for me. My real estate agent recommend their services saying they were the best in the business and my experience was amazing. I had less than a month to close and they delivered on time! I can confidently recommend Matt and his team of professionals.
Jeffrey's Tip: Use FBC Mortgage
Conventional 30 Year Fixed Florida
Simply The Best
I have bought many homes over the years and Matthew and his team of experts make buying a home easy and painless. They did even more for me than my realtor did and made everything so convenient. I highly recommend Matthew to anyone looking to purchase a home in the future.
Conventional 30 Year Fixed Florida
