Trailblazer Mortgage L.L.C.

88% of customers would recommend Trailblazer Mortgage L.L.C.

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Customer Reviews

4.6 of 5
108 Reviews
Responsiveness 90%
Product met needs 93%
Competitive rate 90%
Real Estate Pro Reviews 1

Reviews for Trailblazer Mortgage L.L.C.

April 02, 2023 at 11:11 PM
Recommend's Karen

Happy Homeowner!!

It was a breeze doing business with trailblazer mortgage. I am a happy homeowner.

Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 31, 2023 at 4:46 PM
Recommend's Tamara

Tamara was amazing

Tamara was so helpful and great!

Loan Officer
FHA Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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March 10, 2023 at 9:52 PM

Above and Beyond

Working with Brent was a breath of fresh air. We had a major hold up because we were doing a refi with another lender, whereby the proceeds of that transaction were being used as a down payment on the mortgage with Trailblazer. Brent did everything he could possibly do on his end to make it seamless and to help us through the process when our closing was postponed (due to the fault of the other lender). Brent was always responsive and easily accessible. My husband and I are truly grateful for all of his help through this tedious process.

Patrice's Tip: N/A

Conventional 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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March 10, 2023 at 11:28 AM

Do not use Traiblazer

Working with Trailblazer Mortgage was one of the most hellacious experiences of me and my wife’s lives. Our realtor confirmed she has never seen a more ridiculous and complicated process in her career. We were kind, transparent, and did all we could to mitigate the issues, but it was clear that this company was working against us for reasons unknown. Specifically, Karen Grim and Gregory Thomas, who consistently displayed a lack of understanding for their job. They were untrustworthy, rude, condescending, never checked their emails which resulted in us sending the same things over and over again, and would make up different rules and regulations on the spot contradicting everything we were told previously. They constantly talked over us in conversation, hung up on phone calls mid-conversation multiple times, and refused to answer questions. It got to the point where we wrongly had to push our closing day back and were borderline threatened to be pushed back further unless we complied with their ridiculous claims. If it weren’t for my resilient wife and us being dead set on this house, we would’ve abandoned it based solely on our experience with Trailblazer Mortgage. Avoid this company at all costs if you value your sanity.

Lender Response
Mr. Palmer, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Loan Officer
VA Florida
Branch: Orlando, FL
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March 01, 2023 at 6:17 PM
Recommend's Karen

Awesome service

Service was great, quick and smooth

Harry's Tip: Have everything prepared and on hand

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 23, 2023 at 8:41 PM
Recommend's Ronald Garnell

Excellent Service

This review is to recognize the exceptional customer service I received from Ron Powell. His willingness and patience to help me become a home owner is truly appreciated. Kudos, to you Ron for going above and beyond for me... THANK YOU!!!

Loan Officer
USDA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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February 22, 2023 at 7:40 PM
Recommend's Tamara

Awesome loan officer

Process of closing alone with Mr. Tamara was extremely easy And Guidance was provided each step of the way.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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February 20, 2023 at 3:39 PM
Recommend's Karen

Excellent service

I’m very thankful for this amazing opportunity of buying my first home it was a wonderful experience.

Zulay's Tip: Great communication and service. Correct timing and interest.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 05, 2023 at 12:37 AM
Recommend's Karen

amazing

Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective thank you Karen and all of your staff involved truly a great experience in the purchase of my first home.

Edgar's Tip: trust this team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 05, 2023 at 12:36 AM
Recommend's Karen

amazing

Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective thank you Karen and all of your staff involved truly a great experience in the purchase of my first home.

Edgar's Tip: trust this team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 22, 2023 at 9:59 AM
Recommend's Ronald Garnell

Great experience

Mr. Powell was kind, efficient, and informative. Great sense of humor which I needed during this process. Thanks Mr. Powell.

Tina's Tip: Learn as much as you can about the process

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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December 30, 2022 at 11:44 PM
Recommend's Ronald Garnell

God sent...

I believe in the power and authority of God. I believe He align people in your life to cross your path for a reason. My husband I have prayed for a while to be able to purchase a home. Our past experiences weren't good. As we started to work with Ron and gotten to know him in those numerous texts, emails and phone calls, I knew he was a "God Sent". I knew that everything we had prayed for was about to align up, although it still feels so surreal. Ron made me feel comfortable, he would answer my questions, I could just feel the patience he had with me, because I worked night shift and would never answer back right away. I'm so glad that my first-time buyer experience was with him, although the process was beyond hectic, he was absolutely patient and understanding with me. I would recommend him to anyone that asks for a lender to help them thru this process. I pray prayers of overflowing blessings to him.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Branch: Atlanta, GA
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December 30, 2022 at 3:57 PM
Recommend's Karen

Process made easy

I closed on my home 12/29/22 which I had been disqualified with different lenders and they said we will close before the end of year. They did just that. The professionalism and dedication this company brings is incredible. Thank you for making my dream into reality

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 16, 2022 at 2:47 PM
Recommend's Gordon

Trailblazer is Right!

Gordon and his team was amazing. Everything was automated. Fast response time.

Loan Officer
Conventional 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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November 29, 2022 at 12:29 PM
Recommend's Tamara

Best person ever

She worked hard and persistent to get me the best and fast service .

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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