Trailblazer Mortgage L.L.C.

88% of customers would recommend Trailblazer Mortgage L.L.C.

Are you a customer of Trailblazer Mortgage L.L.C.?

Customer Reviews

4.6 of 5
108 Reviews
Responsiveness 90%
Product met needs 93%
Competitive rate 90%
Real Estate Pro Reviews 1

Reviews for Trailblazer Mortgage L.L.C.

November 30, 2023 at 8:57 PM
Recommend's Karen

Smooth

Everything went smooth and quickly to get the house

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
November 25, 2023 at 3:55 PM

Unsatisfied!!!

I will send you a copy of an email that I sent to Mr Gordon PALMIERI immediately after closing on my home which will explain my dissatisfaction.      Good evening Mr. Gordon. I felt the need to express how disappointed dealing with you, as a representative of Trailblazer Mortgage, has been. This whole home buying experience is new to me. While I’ve had a home in the past during which time I was married, my ex husband dealt with this process but I do remember the mortgage company being in regular contact throughout the process because purchasing a home was new to us at that time. I said that to say, I can count on one hand the number of times I’ve spoken with you on the phone. I spoke with you during the initial phase of this process when my very efficient realtor knew I had questions that needed answering. After that time, I began to receive documents and tasks that needed to be completed, some time sensitive. I sent a few of the documents to my realtor asking for her input as to whether or not they were ok to sign. I consider myself a fairly intelligent person but this is not my line of work and a lot of the language I truthfully didn’t understand. I didn’t ask questions because I didn’t know what to ask. I read through the documents and trusted what I was signing were in my best interest. My experience with Trailblazer Mortgage has shown me just why I chose the profession as a nurse, because I genuinely care about people and provide a service that they need. But in doing so, I take the time to explain to them why I’m doing what I’m doing and make sure they understand what is needed of them. You also provide a service that is needed, however, I was left to decipher documents on my own without guidance or assistance from you. You mentioned to me yesterday that I would receive more documentation that I could only sign on closing date that would only require me to spend about 15 minutes in the law firms office. Or I had the option to sign all documentation at the law firm. I was left with no alternative but to wait and sign them at the attorneys office to ensure the documents were thoroughly explained to me. I truly hope that my experience is not standard practice for everyone that deals with your organization. Respectfully, G. Watson

Gwendolyn's Tip: Please ask your loan officers not to assume everyone understands the terminology being used. Also, take a personal interest in the clientele.

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
November 21, 2023 at 5:52 PM

Stressful

I had very rough experience especially in the closing week on the contract. I was literally anxious about loosing all my hard earned money put into the earnest deposit

Suryanarayana's Tip: It would be good to help the client understand and follow up with the client right from the start through the close of the contract. Have clear defined milestones and de

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Branch: Atlanta, GA
Share  
November 18, 2023 at 1:47 AM

Happy Homeowner!!

Brent was super responsive and proactive in ensuring that we had everything done that we needed to. This was, by far, the fastest and easiest financing process.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
November 16, 2023 at 8:07 PM
Recommend's Karen

Excellent service

We are grateful for the service provided by staff, very friendly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
November 14, 2023 at 5:43 PM
Recommend's Jason

great exp in this process

good lender in the whole process. they are professional, patient, and help me understand every step and requirement i need

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
November 06, 2023 at 11:24 AM

Worst mortgage experience ever

I worked with Karen Grim to finance a new home build in Florida. I resided in Georgia so communication was very important to me. From the first day Karen was non responsive. I reached out to her manager Michael Williams and he was able to get Karen to contact me after 3 failed attempts by me. Over the course of 3 months I spoke with Karen 2 times. She didn’t explain where we were at as far as the loan process, she gave 0 information on what was needed from my end. I had to reach out to my sales representative, Karen’s manager and other loan officers to get the information needed to proceed with the process. Towards the end of the loan process, I was permanently switched to her manager Michael Williams to finish out the loan process. Thank goodness for Michael as he was able to get me squared away to complete the loan. I’m not sure how Karen is still working as a loan officer as other reviews are identifying the same issues I had with Karen. Please save yourself from headaches and work with another loan officer as Karen is not capable of doing her job.

John's Tip: Look for another loan officer

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
Share  
November 02, 2023 at 2:33 PM
Recommend's Karen

Amazing

My loan application was not stressful at all. Everything worked out perfectly and closed on the estimated time frame

Gifty's Tip: I recommend trailblazer Mortgage to everyone who intends to buy a home

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
October 19, 2023 at 9:00 AM
Recommend's Karen

First American

Karen and Jack were great to work with for the mortgage process. The whole experience with Trailblazer Mortgage was as awesome and smooth as the homebuying process could be. Jack, I want to thank you for the constant communication and answering of my million questions. I highly recommend Trailblazer Mortgage for your home loan needs.

Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
July 07, 2023 at 8:40 PM
Recommend's Tamara

Excellent customer service

Tamara was phenomenal throughout the whole process she was always available to answer any questions or concerns that I may had.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
June 28, 2023 at 4:10 PM
Recommend's Gordon

Awesome

Gordon was awesome with communication and making sure I stayed on top of things to make the process flow smoothly.

Loan Officer
VA Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
May 31, 2023 at 5:19 AM
Recommend's Karen

Thomas

Had a great experience with this company. Karen was a great help to me and my wife.She helped too keep this experience less stressful. Thanks for the good service.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
May 24, 2023 at 1:22 PM
Recommend's Tamara

Dreams do come TRUE

Ms Tamara was very personable yet professional. She called just to check on me during those in between steps of the approval process. She helped my home owner dreams come true. Superb lender would recommend her with hands down, great job!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
Share  
May 23, 2023 at 8:40 PM
Recommend's Karen

Highly Recommend

Working with Trailblazer was a seamless process. Everyone was very helpful and I was informed in every step of the way making a very pleasant experience!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
May 08, 2023 at 4:56 PM
Recommend's Karen

Lenin

I recommend Starlight Homes to other’s, They have great service and great construction, They are very responsible for everything they do, Very good community.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
Advertisements