Ronald Garnell Powell

95% of customers would recommend Ronald Garnell Powell

Are you a customer of Ronald Garnell Powell?

Customer Reviews

4.6 of 5
40 Reviews
Responsiveness 85%
Product met needs 100%
Competitive rate 97%

Reviews for Ronald Garnell Powell

June 08, 2021 at 1:26 PM
Recommend's Ronald Garnell

Excellent Service !!!

I am extremely satisfied with the prompt and friendly service from FBC Mortgage. Ron and his team were easy to work with throughout the entire process. This was an Amazing and Outstanding Experience !!

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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June 04, 2021 at 1:01 AM

High rates. Poor service

Used them as they were preferred lender for builder and only way to get some incentives. In retrospect, not worth it due to higher rates and poor service. Despite several requests to either allow me to (a) upload the second round of confidential documents (similar to what i could do with the first round), or (b) send them via encrypted microsoft email; the only option was to send them by fax or unencrypted email or mail! So, ended up faxing 30+ pages by fax. Sad that their systems are so outdated. Once it made it to the loan processor, it was much better.

Rajesh's Tip: If you want to use them to benefit from their status as a preferred lender for your builder, reconsider your options again.

Conventional 30 Year Fixed Georgia
Closed on time
Loan met my needs

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June 02, 2021 at 4:44 PM
Recommend's Ronald Garnell

Awesome Mortgage Company!!

They made the process super easy and they were also extremely professional! I would recommend them all day every day! Thanks FBC!

Gabriella's Tip: My loan officer went above and beyond for me and my family.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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March 10, 2021 at 11:50 PM
Recommend's Ronald Garnell

Awesome Experience

I cannot thank you enough for your assistance. Being a first time homeowner, I was totally clueless! Your professional expertise and guidance made what could have been a complicated and stressful process a very easy transaction. It was a wonderful experience working with you and your staff. Thank you for all your support.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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March 05, 2021 at 2:22 PM
Recommend's Ronald Garnell

Buyer

To whom it may concern I would like to inform you that Ron Powell was excellent with helping us with our home loan process.We greatly appreciate it working with him. At times I did not think it would be possible to get a home loan but with his positive spirit and helping us to maintain a calmness, and his faith We were able to move into our new home. Will gladly refer him to anyone else.

Harry's Tip: Have all your documents on time to your Loan officer, and your processors. Makes the different in closing on time.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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February 24, 2021 at 2:12 PM
Recommend's Ronald Garnell

Exceptional Service!

The service and guide I received from Mr. Powell and his team exceeded my expectations! From my initial application to closing, every step was seamless. Closing happened inside of 45 days. 👏 I will recommend FBC Mortgage and Team Powell without hesitation and with relentless persuasion!

George's Tip: Apply now! Team has your best interest at heart ❤

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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February 17, 2021 at 9:44 AM
Recommend's Ronald Garnell

Amazing!

Ronald Powell was amazing! He and the entire company made my loan process extremely easy. The communication throughout the process exceeded my expectations. Ron and his team were always available and answered any questions I had in a timely manner. I definitely recommend FBC Mortgage to anyone looking for a home loan.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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February 15, 2021 at 1:49 PM

Tough

The beginning of the loan process was AMAZING, QUICK AND SMOOTH. But once our paperwork hit underwriting, it all went down hill. I would email Ronald Powell &Vicki Thomas about updates and crickets. Turns out someone look at our paperwork, sat it down and forgot about it.... if it weren't for me being persistent it'd still be in understanding. For weeks I had been asking for the branch managers name and number and was ignored. Our original close date was February 4th. They sent an email (February 2nd) changing it to the 10th. This was unprofessional and devastating. We would've been homeless because we were in a rental. So with my own research I found the branch managers name and number. Within 24hrs our closing was moved to February 5th. I'm happy we got the loan but I honestly would recommend

Sheila's Tip: Stay on top of your officer!

VA 30 Year Fixed Georgia
Loan met my needs

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February 06, 2021 at 1:24 PM
Recommend's Ronald Garnell

Great Customer Service

I have zero complaints, Ronald made the entire process easy and simple which I definitely needed as a first time home buyer!

FHA Georgia
Loan met my needs

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January 27, 2021 at 3:52 PM
Recommend's Ronald Garnell

Home closing

The process was smooth and Professional.

Roland's Tip: Have all your finances & paperwork in order. And don't leave out anything. Also ask questions.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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January 27, 2021 at 2:58 PM
Recommend's Ronald Garnell

The mortgage company for champions.

My name is Christopher Jones. This is the absolute best mortgage company around very thorough. I didn’t have one moment I felt left out of the process I will be recommending anyone looking to buy a home to use FBC mortgage for your financing. Mr Powell has to be one of the best in the business the minute I spoke to him about the situation, It was handled and it felt like a weight had been lifted. I closed on my home 8 days later. Gratitude

Christopher's Tip: Trust the process they use it works.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 08, 2021 at 9:12 AM
Recommend's Ronald Garnell

The Best Lender EVER!

The homebuying process was so stressful. I had a lot of days I felt so discouraged. Mr. Powell was so encouraging. He made sure I stayed above water and didn't give up. Mr. Powell was heaven sent. I will forever be grateful. He is the best loan officer! You won't go wrong choosing him and FBC mortgage.

Kimberly's Tip: Whatever they ask you for get it immediately so there is no hold. Stay calm

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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December 31, 2020 at 11:56 AM
Recommend's Ronald Garnell

Amazing Service and Support!!!

After a failed attempt with a big name lender who had very expensive closing fees, Mr. Ronald Powell made me believe that my refinance was possible to close. I appreciate his wisdom and knowledgeable expertise. He worked hard to put my loan together. Marilyn Marson helped to seal the deal when documents were needed and went over and beyond to answer questions and resolve any concerns I had. I appreciate her willingness to help, she answered all emails and phone calls when I needed a response in a timely manner. I am very grateful and happy to work with FBC Mortgage. Thank you and God bless!!!

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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December 11, 2020 at 7:23 AM
Recommend's Ronald Garnell

Wonderful

Mr. Powell was A wonderful loan officer. Thank you sir for all you have done.

Laquanda's Tip: Mr. Powell is awesome

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 2:25 PM
Recommend's Ronald Garnell

Efficient and Committed

My experience was great. The process was smooth, Ron laid out the expectations, requirements upfront and with that type of direction it made the whole process a smooth one.

Tameyia's Tip: Follow the guidance and instruction and you’ll be fine.

FHA 30 Year Fixed Georgia
Loan met my needs

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October 19, 2020 at 11:02 PM
Recommend's Ronald Garnell

FHA LOAN

Loan closed in timely manner.

Joni's Tip: Get all requested documents in to loan officer ASAP.

FHA 30 Year Fixed Georgia
Closed on time
Loan met my needs

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October 07, 2020 at 12:53 PM
Recommend's Ronald Garnell

AMAZING!

Super easy to work with! And always answered all our questions clearly! Made the process less stressful.

FHA Georgia
Responds quickly
Loan met my needs

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October 05, 2020 at 2:26 PM
Recommend's Ronald Garnell

Rating my Lender.

I think Mr. Powell and his Team did a wonderful job in helping achieve my goal.

Vilma's Tip: Mr. Powell was very Professional and patient when he need my paper work. Especially papers that I requested and it took some time to come. I will surely recommend him and his Team.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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October 01, 2020 at 9:56 PM
Recommend's Ronald Garnell

Choosing a Loan Officer

I wanted a Loan Officer that I could depend on giving me the best of his specialization, and the ability to understand my needs in the loan process. Mr. Powell was very professional and knowledgeable in the way he prepared me to go through this process, the road got a little bumpy but he was sensitive to my needs. i will highly recommend Mr. Powell. 5 stars

Geraldine's Tip: Be patient, be organized, be prepared to give them whatever they need as soon as requested.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 28, 2020 at 7:49 AM
Recommend's Ronald Garnell

Outstanding

Ronald Garnell Powell, went out of his way to assist and guild me to home ownership.

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs

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September 25, 2020 at 2:03 PM
Recommend's Ronald Garnell

My experience was pretty seamless

The staff was professional and efficient.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 21, 2020 at 5:53 PM
Recommend's Ronald Garnell

First Time Homeowner

It was a pleasure working with FBC Mortgage, they made my experience to becoming a first time home owner easy.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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September 17, 2020 at 10:56 AM
Recommend's Ronald Garnell

My Loan Process

Working with Ron was very easy. He made the process less stressful, he was always available and he kept me updated thru the entire process.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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