Karen Grim

96% of customers would recommend Karen Grim

Are you a customer of Karen Grim?

Customer Reviews

4.5 of 5
53 Reviews
Responsiveness 92%
Product met needs 100%
Competitive rate 94%
21 days ago at 8:21 AM
Recommend's Karen

Better than before...

Used this lender to both purchase and refinance our home. It was not a pleasant experience at first. She seemed overwhelmed with work which resulted in poor communication and frustration. Unknowingly, we were assigned to her for our refinance as well. But I must admit, that it was a better experience the second time around. We received more communication and were kept updated via email. A noticeable improvement...

Lucie's Tip: Be patient. The process itself is stressful anyway and it doesn’t help getting frustrated at the people trying to help.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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23 days ago at 1:28 PM
Recommend's Karen

New Home Owner

We worked with Karen Grim and she was very professional and kept us informed every step of the way.

USDA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 12, 2019 at 7:15 PM
Recommend's Karen

Great experience

It was a pleasure that Karen Grim she was great always keep me updated understood sometimes I was at work busy

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2019 at 8:17 PM
Recommend's Karen

Fantastic Customer Service!

Karen, and the whole team at FBC was fantastic. Great communication, and made the refinance process very smooth and painless.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2019 at 10:17 AM
Recommend's Karen

Refinance

Karen Grim is an absolute joy to work with. She was the one that did our original loan and she along with some of her co-workers did our streamline refinance. Both times her and her teams made everything easy and seamless. Thank you again.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 10, 2019 at 10:09 AM
Recommend's Karen

FHA Refi

We did a streamlined FHA refi , but in reality nothing is ever really streamlined. But in this case I cannot believe how over the top helpful and flexible our loan officer, Karen Grim and loan processor, Lauren Domin were. I am not computer skilled and was out of town for most of the process. Lauren Domin went way above and beyond the call of duty to help me get my docs in, paperwork completed and the loan closed. I was able to close in the early evening at my home the day of my return home. She was awesome in her patience and efforts. I cannot ever thank Lauren enough. She is skilled, knowledgeable, courteous and patient

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 12:42 PM
Recommend's Karen

Thank you FBC

we had looked at getting a mortgage prior to working with FBC and were turned down and were hesitant to start the application over again. Karen, Gregory, and the whole team at FBC made it such an easy process, i wish we had worked with them sooner!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 12:32 PM
Recommend's Karen

New Homeowner

Thank You to Karen Grim and all those involved! Being a first time home buyer it can be very nerve wracking and scary but this team was very helpful and always responded quickly.

RONALDO's Tip: Follow all instructions given!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 29, 2019 at 9:00 AM
Recommend's Karen

NEW HOME BUYER

Buying a home was a very stressful process. But with Karen’s experience and explanations the process through the entire way was very informative and with the helpful videos about the home buying process she made it very smooth. The communication process was so helpful phone calls and emails were always answered in a timely manner.

Awilda's Tip: FBC

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 26, 2019 at 3:29 PM
Recommend's Karen

Great communication

The whole staff made purchasing my families home easy. We would refer them to everyone we can

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2019 at 12:35 PM
Recommend's Karen

Appreciation

I really want to appreciate and give a million Thanks to Karen Grims she has been a blessing for us through this process of buying our first home. She helped us in many ways to get approved for our home loan she went above and beyond . She really needs to get recognized for her hard work and great customer service ! Thanks Karen

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 05, 2019 at 10:21 AM
Recommend's Karen

Comfortable experience

I thought buying a house will be a painful process but all the offices makes it very smooth and easy!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 30, 2019 at 8:42 AM
Recommend's Karen

New Home Buyer

Buying a home is very stressful process. But with Karen explaining the process the entire way and the very informative and helpful videos about the home buying process. The bonus was the communication process was seamless phone calls and emails were always answered in a timely manner.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 29, 2019 at 9:27 AM
Recommend's Karen

Great Service, Easy Process

From Pre-Approval to Loan Closing, everyone I dealt with at FBC was extremely helpful and never left one of my questions unanswered. All the pre-closing paperwork was done electronically and through Docusign, which made everything super simple & clean.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 15, 2019 at 10:17 AM
Recommend's Karen

First time Homeowner

Karen is an amazing person who helped our homeowner dreams come true. The experience was quick and not as painful as I thought it would be. Karen walked us through the whole process. I loved the videos and all the info provided.

Jessica's Tip: Be patient, steer clear of affecting your credit during the process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2019 at 4:56 PM
Recommend's Karen

Nice job

Karen and her team did a nice job we moved from out of state they were helpful via email

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 11:20 AM
Recommend's Karen

Thank you!

Excellent service!!! Hope your business grows!!!

Gisela's Tip: Have your documents in order so the process can be easier.

Lender Response
THANK YOU!
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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