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Reviews for Roger Dixon Jr.
New Home Buyer Experience
Working with PSH was a great experience for us as new home buyers, specifically working with Roger. Roger was always available when we needed a consult. He always had an answer for us and got back to us with any answers we required within the same day. He also kept us up to date on our monthly mortgage cost increases during the building process. He took the time to explain everything in as much detail as possible whenever we had questions. Could not have asked for a better experience for our first time.
Conventional 30 Year Fixed Florida
Poor Quality and Communication
Throughout the process details and explanations were very unclear. More specifically, I was initially denied, found a new lender only to find that PSH could process my loan. Original disclosure was incorrect, only to be told it would be fixed on the final papers. The final closing was very rushed, the sale price was wrong the day before closing, I was asked to move closing from noon to 4 so the paperwork could be completed, I was also asked to just wire a few thousand more to make sure I was covered even though the sale price was being corrected down $17k. The paperwork came over around 4:40 and there were items on there that was never on prior disclosures, the admin reached out to a few folks only for me to be reassured that it was the CDD and it is correct. After further questioning the adjustments, I still do not have specific details on what was added. I specifically asked for my property tax and CDD and I still have not gotten this answer, I was overcharged on my closing. The response that I did receive is they used the wrong tax year and the adjustment was wrong but I don't know the specific $ even after several requests. I was told they are really busy trying to close several homes prior to shutdown and they would likely resolve this sometime in January. This is very unprofessional and I would like to have a detailed review immediately with someone who can give me an honest objective answer. I answered below that I am not sure if I have the best rate, this answer is based on the integrity and attention to detail that I witnessed throughout my process.
Laura's Tip: Demand that the original disclosures are correct and don't allow the loan officer to push it off.
Conventional 30 Year Fixed Florida
Excellent and Professional Loan Originator
You can never fully know how wonderful it was to have such a kind, warm, efficient team to help my wife and I through the process. Thank you for helping us secure a loan for our dream home. We are so glad you were able to lock in a good rate for us. Roger, with attention to detail, persistence, and dedication. You made the mortgage process so easy for us! We appreciate you.
FHA 30 Year Fixed Florida
Great and smooth experience
The only times I needed to reach out were with general questions throughout my buying process. Everything was smooth and clear to an extend that left me without reason to reach out. Would recommend for future buyers.
VA Other Florida
Roger Is Awesome
Working with Roger was an absolute pleasure. Buying a home (especially being a first time home buyer) can be a very stressful experience, but Roger makes it a breeze. He thoroughly explains processes, is very communicative, and is just a down to earth guy.
Joseph's Tip: Here’s a tip, when working with Park Square Home Mortgage, ask to work with Roger!
Conventional 30 Year Fixed Florida
Financing with Part Square Mortgage
Overall, the process with PS Mortgage is just okay. The interest rate wasn’t the lowest compared to other companies fir VA loan but I did receive some builder credit. I’m happy with the end result of getting the mortgage approved and into my home.
Anna's Tip: Get several quotes fir comparison
VA 30 Year Fixed Florida
Seamless Experience
I would like to say Roger Dixon was great, answered all questions we had regarding the process and went into depth on things we need more clarification on. If you have the please of working with aroger, just know you are in great hands.
FHA 30 Year Fixed Florida
Rating my Lender
Overall it was an easy process once you have all of the needed documents on hand. Roger and team were very proactive in this process and made it a very smooth transition.
Jose's Tip: Helpful tips, it will help if you can provide all of the documents in a timely matter to the lender and have full control of online access to all of your accounts.
FHA 30 Year Fixed Florida
Timely, Knowledgeable and Supportive
These guys were very transparent from the start. They always answered all of my questions in a timely manner. I always knew next steps and their attention to detail and online system made it easy. Thank you Roger! Highly recommended!
FHA 30 Year Fixed Florida
PSH Mortgage exceeded our expectations
We were first time homebuyers and the team at PSHM specifically Roger and Breanna kept us up to date of what was needed and what our options were every step of the way! Excellent experience, 5stars!
FHA 30 Year Fixed Florida
PSH Tittle
The review was very easy to sign. The Agent Katja was very knowledgeable, and professionally with all the details.
Louis's Tip: yes, it is very helpful , very clear with details my wife and I needed and easy to answer our question concern.
FHA 30 Year Fixed Florida
Amazing Experience
As a first time home buyer my overall experience with PSH Mortgage LLC was amazing . They took the time to ecxplain the process and answer all my questions . When doubtful they reassured me that things were moving in the right direction . A special thanks to my loan processor Roger Dixon that went above and beyond, he made himself available all throughout the process. Amazing job, great customer service..
Jeverson's Tip: Stay on Top of your paperwork
FHA 30 Year Fixed Florida
Great Service
Roger helped me with the process from day one and even though it took 7 1/2 months to close due to construction, it was well worth it! He went above and beyond to help make sure I got a good deal and everything worked out in the end.
FHA 30 Year Fixed Florida
PSH review
The whole parksquare home team was excellent. Roger Dixon Jr. went above and beyond with his servicing us with our first time home buying process. He got us the best interest rate he could’ve given us. I would highly recommend him, he’s the best of the best. Thank you Roger for everything you’ve done to help us.