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Reviews for Roger Dixon Jr.
Outstanding Lender
Very professional and efficient handled all tasks in a timely manner would highly reccomend him for future loan endeavors
Conventional 30 Year Fixed Florida
Good services
Mr. Dixon was very helpful with our loan process. We are very happy to close our house on time and got a good rate. We will recommend him and his team to our friends.
Conventional 30 Year Fixed Florida
New Home Buyer Experience
Working with PSH was a great experience for us as new home buyers, specifically working with Roger. Roger was always available when we needed a consult. He always had an answer for us and got back to us with any answers we required within the same day. He also kept us up to date on our monthly mortgage cost increases during the building process. He took the time to explain everything in as much detail as possible whenever we had questions. Could not have asked for a better experience for our first time.
Conventional 30 Year Fixed Florida
Lender/Loan Officer
I extend great thanks and appreciation to Roger Dixon for his guidance and assistance from the start of the loan application and successful closure. Roger was professional, understanding, and transparent in dealing with our processes and provided answers to our questions, He ensured we had access to the best lender benefits that we were aware of.
FHA 30 Year Fixed Florida
Excellent Team
Very attentive with us from day one
FHA 30 Year Fixed Florida
Thank you Roger
Roger thanks for all you did. Since the begining of the process he explained everything. Everythime I had a question he answered right away. He even showed up on the final walk and this was something I did not expected and we were so glad to finally meet him in person. Such a professional and respectfull person.
Suheidy's Tip: Ask for Roger and his team.
FHA 30 Year Fixed Florida
Exemplary service!
I worked together with Roger on the financing of two duplexes, and he was the consummate professional throughout the financing process. It was a trying time for financing because of the rapid rise in interest rates during the construction process. However, Roger was able to get an interest rate lock early and then later, when construction of the duplexes was delayed due to supply side issues, he was able to replace the first lock with another rate lock with a later date and at a better price. Roger also was able to resolve the other issues that arose during the application process competently and swiftly such that when construction was finalized on the two duplexes, the two mortgages were ready to go, and closing was effortless. Thanks Roger!
Eric's Tip: Get a rate lock early in the construction process and expect delays in this era of supply side woes!
Conventional 15 Year Fixed Florida
Exemplary Service
I worked together with Roger on the financing of two duplexes, and he was the consummate professional throughout the financing process. It was a trying time for financing because of the rapid rise in interest rates during the construction process. However, Roger was able to get an interest rate lock early and then later, when construction of the duplexes was delayed due to supply side issues, he was able to replace the first lock with another rate lock with a later date and at a better price. Roger also was able to resolve the other issues that arose during the application process competently and swiftly such that when construction was finalized on the two duplexes, the two mortgages were ready to go, and closing was effortless. Thanks Roger!
Eric's Tip: Get an interest rate lock early in the process and expect construction delays in this era of supply side woes.
Conventional 15 Year Fixed Florida
Mortgage Process
Easy and smooth
Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Horrible process
It was nearly impossible to get in touch with Roger during this entire process. It would take days-weeks for a response ( if we got one at all) to an email or phone call. We had to submit the same paperwork multiple times for just about everything. We got an email 3 days prior to closing saying we were approved and we would get another email with the final closing direction would come soon. Never got that email. Had to text Roger the night before our closing at 8:30 pm to confirm our closing we still on.
Conventional 20 Year Fixed Florida
Awesome first time experience
Superb service & smooth process! Special thanks to roger and his team
FHA Florida
Excellent job!
Roger, Diann, and Tracie kept us informed that every step of the way. They were informative of each step of the loan process. They were excellent throughout the whole procedure and kept all of the red tape and stress of getting a loan to a minimal. I will recommend them highly to my friends and family. In fact Roger will be hearing from my sister for Condo she wants it for right now where she Nice to take a mortgage. Thanks to all of them are doing a great job! John C.
Conventional 30 Year Fixed Florida
PSH Title
Roger Dixon work ethics is exemplary. He is a valued asset to PSH.
Conventional Florida
Poor Quality and Communication
Throughout the process details and explanations were very unclear. More specifically, I was initially denied, found a new lender only to find that PSH could process my loan. Original disclosure was incorrect, only to be told it would be fixed on the final papers. The final closing was very rushed, the sale price was wrong the day before closing, I was asked to move closing from noon to 4 so the paperwork could be completed, I was also asked to just wire a few thousand more to make sure I was covered even though the sale price was being corrected down $17k. The paperwork came over around 4:40 and there were items on there that was never on prior disclosures, the admin reached out to a few folks only for me to be reassured that it was the CDD and it is correct. After further questioning the adjustments, I still do not have specific details on what was added. I specifically asked for my property tax and CDD and I still have not gotten this answer, I was overcharged on my closing. The response that I did receive is they used the wrong tax year and the adjustment was wrong but I don't know the specific $ even after several requests. I was told they are really busy trying to close several homes prior to shutdown and they would likely resolve this sometime in January. This is very unprofessional and I would like to have a detailed review immediately with someone who can give me an honest objective answer. I answered below that I am not sure if I have the best rate, this answer is based on the integrity and attention to detail that I witnessed throughout my process.
Laura's Tip: Demand that the original disclosures are correct and don't allow the loan officer to push it off.
Conventional 30 Year Fixed Florida
My new home
As much of a pain gathering all info needed,everyone from Roger Dixon,Kelley Ruiz and Alok Sharma made life pleasant. My home is beautiful
Conventional 30 Year Fixed Florida
Excellent and Professional Loan Originator
You can never fully know how wonderful it was to have such a kind, warm, efficient team to help my wife and I through the process. Thank you for helping us secure a loan for our dream home. We are so glad you were able to lock in a good rate for us. Roger, with attention to detail, persistence, and dedication. You made the mortgage process so easy for us! We appreciate you.
FHA 30 Year Fixed Florida
Great and smooth experience
The only times I needed to reach out were with general questions throughout my buying process. Everything was smooth and clear to an extend that left me without reason to reach out. Would recommend for future buyers.
VA Other Florida
