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Reviews for Home Loans Today
Marshmerry Purchase
Phil Ferguson at Home Loans Today was very good to work with. He kept in constant touch during the months of searching for and finally buying our house. Low costs and good rates were a big factor in choosing this lender.
Conventional 30 Year Fixed Colorado
Happy Customers
Dan walked us through the entire loan, made paperwork as easy as possible, was extremely helpful during the process. We had a few difficult moments and he made them easier while making the loan happen in the end. Thank you Dan and Home Loans
Conventional California
Great Process
During the refinance process, Home Loans Today was very prompt and very responsive to all of my questions and inquiries (I had a lot of them). Whether it was by email or phone, all of my questions were answered and they delivered my home refinance on a schedule that was discussed at the beginning of the process. I would work with them again in the future if I needed to refinance a home.
Conventional 15 Year Fixed California
Nice job, smooth process, good price
Anthony and Bonny were very quick to reply and good to work with.
Conventional 30 Year Fixed Colorado
Great lending option
Gary and Tanya were great to work with. They are prompt, honest, and friendly. And I got a killer rate.
Conventional 15 Year Fixed California
Ok, but nightmare of a processor
Chelsea is very amicable. When I originally spoke to her, I had full confidence that everything would be smooth. It was my first home purchase and it was a bit naive to think that way. Initially, after all the documents were requested, I sent them over. Never heard back and assumed that everything was okay. Less than a week before closing, I start getting a barrage of e-mails of missing documents and how all documents were not wet-signed. I was not told everything needed to be wet-signed so I e-signed everything. No documents were checked until days before closing. The days leading up to closing, I constantly called Chelsea and Bonnie (the processor) to find out how much I had to wire for the down payment. I only had an estimate, but no one could figure out how much the exact amount was. On closing, I sent over more than what was expected to cover any unexpected costs. We obviously closed late since things weren't ready. After closing, I didn't hear anything from anyone except my realtor. I didn't know how much I needed to pay per month, who to pay it to, when to pay it. Closing was a mess and it honestly was a terrible experience for my first time buying a home. Chelsea was fine, but if you get Bonnie the loan processor, ask for a change right away. Only reason it was above 1 star was because Chelsea got me a great rate.
FHA 30 Year Fixed Washington
Excellent support with rapid responses
Jody was always available to answer my questions thoroughly and guide me through the loan application process. He was able to get me the best rate for my loan and work with me on closing dates. His excellent support was appreciated.
Conventional Colorado
Quick and Easy to Work with
Called right away and gave me the details of the loan. Explained everything in a way that I could understand. The estimate of required funds to bring to closing was off and I had to bring more money than originally estimated. During the week of closing I received several calls requiring me to send documents needed right away.
Conventional 15 Year Fixed Colorado
Michelle W.
The transaction went smooth and timely. No surprises. We deeded the home back in our trust, with no problems. Great!
Conventional 30 Year Fixed Colorado
Great service
It was a complex very unusual loan and they did a great job problem solving and working with me.
Conventional 30 Year Fixed Illinois
Great Job by Dan and his team!
Dan and his team were very transparent the whole time with the process. HI team was readily available to answer questions by email and phone at all times and closing completed on schedule. I do have to say that my appraisal came back slightly lower than expected which due to this caused the company to only be able to give me a rate 1/8 of a point higher than I wanted but still was less than my current rate and what my lender was trying to offer. All and all I would definitely use him and his team again.
Conventional 30 Year Fixed Colorado
All smiles in the beginning BUT sad faces in the end
Long story short, Dan was very helpful and informative in the beginning. I asked Dan many a times throughout the process if we were on target to close escrow on time and he reassured me we were. Fast forward to the day before closing and Dan discloses that there's an issue with our home appraisal from two weeks ago that was still not resolved; this was something that was completely out of our, my husband and I's hands. If it were not for the seller of the home, we may still be in escrow. Needless to say we closed escrow late BUT the worst part of it all was that we had to pay a rescheduling fee for our moving services we had scheduled because we did not close escrow on time. Worst first time home buyers experience for my husband and I!!
Lindsey's Tip: Look, look, look around!!!
FHA 30 Year Fixed California
Great experience!
Dan and Kara were great to work with. My application was smooth and my refi closed quickly and at a great rate!
Conventional 30 Year Fixed California
A nightmare of lies and lost paperwork
We bought our home three years ago. The lender gave us a list of documents needed, we provided them and closed on our home without a problem. Dealing with Home Loans Today on our refi was a nightmare. They had the wrong payoff amount and I had to call our lender to provide an updated payoff. After the loan was approved, they continued to demand more and more documents. I uploaded scans into the system they provided, but half of the time they couldn't read my crystal clear scans, requiring me to send hard copies. Then they lost the hard copies. Bonnie Pater, the woman who collected the documents, continued to insist for two weeks that we had not provided the right papers. She went so far as to call our broker, without our permission, to demonstrate that we had not sent the correct docs. This was a serious breach of ethics and privacy. She finally "went back into our file" and acknowledged that we had sent the docs, but they were not "readable," so she insisted we send more hard copies (having already provided hard copies of same previously). She aggressively pushed us comstantly to send the documents, at one point telling us that it took 3 weeks for them to receive an appraisal, when in reality it took 48 hours. Having bought and sold real estate for 40 years, I have never dealt with anyone as rude and incompetent as Bonnie Pater. In complete frustration, we finally called off the loan having wasted 30 - 40 hours providing every single document she had requested and attempting to honor their endless demands.
Conventional 30 Year Fixed California
Excellent and Pro Active Customer Service
Kudos to Dan and his professionalism in providing me a great rate and excellent customer service to find the most economical and practical deal. as a busy professional, his dedication and professionalism was tremendous and exceptional.
Tarek's Tip: Truly great service and options. The team will also strive to match or beat competitive offers.
Conventional 15 Year Fixed California
