FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
8549 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 132
September 04, 2019 at 12:58 PM
Recommend's Matt

WR Review

Great service. Quick and easy. Very helpful and fast to respond to questions.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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September 04, 2019 at 12:35 PM
Recommend's Keith

Keith is fantastic

Keith performs his work with deligence, tenacity and integrity. I appreciate his promptness and Always keeping me in "the know".

Loan Officer
VA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 04, 2019 at 12:26 PM
Recommend's Brandon

Amazing team

Brandon and his team , helped so much, explaining every step of the way in detail, didn’t miss a step , now I got my first home because of him and his team , couldn’t have done it without them.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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September 04, 2019 at 11:54 AM
Recommend's Leonard

FBC Mortgage Review

We had a great experience with FBC Mortage. Lenny and Susan always kept us informed and we could call them any time that we had questions. We would use them again or recommend them to others.

Danielle's Tip: Always call your loan officer before sending money to anyone!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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September 04, 2019 at 11:48 AM
Recommend's Stephanie

My experience with Stephanie

Stephanie did a great job during my home building process. She kept me informed, she answered every question, even after hours, and was super helpful.

Annette's Tip: If you are building a new home, add 60-90 days to the expected timeframe. It will calm your nerves during delays to have the extra time built in.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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September 04, 2019 at 11:45 AM
Recommend's Jorge

LOT 285

JORGE AND HIS FIRM ADDRESSED ALL OF THE REQUIREMENTS FOR THE MORTGAGE AND STREAMLINED THE PROCESS. JORGE WAS ACTIVELY INVOLVED IN THE PROCESS AND NEGOTIATED THE RATE TO A VERY REASONABLE PERCENTAGE. OVERALL I WAS VERY SATISFIED WITH THE LOAN PROCESS VIA JORGE

Nolan's Tip: GET ALL OF YOUR NECESSARY PAPER WORK READY IN ADVANCE

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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September 04, 2019 at 11:43 AM
Recommend's Matthew

Great Service

I found the personnel attentive and very thorough. It was my first time purchase and with that comes many questions and concerns. They were kind and patient with me and provided the answers I needed.

Nicholas's Tip: If you have questions or need clarification on anything reach out to them directly. They are very attentive and communicative.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 04, 2019 at 11:34 AM
Recommend's Kyle

Finally closed

Kyle Chubboy was absolutely amazing throughout this process. Couldn’t have asked for someone better. That being said, I wish others at his company did their job like he does his. There were times where I felt like there was horrendous communication between the underwriting team and the loan officer. Had the underwriting team been up front with the loan officer from the beginning the loan would’ve closed on time. It is only because of Kyle that the loan closed at all. His hard work and knowing that the loan was completely possible was what allowed me to close on the home. I urge the company to look at their communications process between departments and make improvements. If they do not, business will be lost for them. Again, couldn’t be happier with Kyle Chubboy. He was truly amazing throughout this entire process!

Lender Response
thank you!
Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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September 04, 2019 at 11:28 AM
Recommend's Jennifer

Second outstanding Refi with FBC

I have had very good experiences working with Jeni and FBC. Her and team are very professional, attentive, and always available.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 04, 2019 at 10:36 AM
Recommend's Karen

Very helpful

Karen was there every step of the way, she made the process very stress free. Kept us updated and got back to us in a timely manner.

Loan Officer
USDA Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 04, 2019 at 10:28 AM
Recommend's Scott

Smooth as silk

From beginning to end, the FBC/Stinson team were pleasant and helpful with only one glitch. It was corrected and everything was on time and efficiently carried out.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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September 04, 2019 at 10:15 AM
Recommend's Shannon

Very efficient!

Shannon and her team did a great job for me! She gave me a list of items I needed right off the bat, discussed rate and exterior factors that affect rate and how they impact me and pros and cons of changing my current mortgage. I'm extremely impressed with their process and how they got my loan done.

Sheryl's Tip: Give them what they ask for when they ask for it so there's no delays in the process.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Pahrump, NV
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September 04, 2019 at 10:11 AM
Recommend's Kiel

Superior Service!

I highly recommended FBC Mortgage! Kiel and his team were with us every step of the way and guided us through the process. We appreciated the individual attention and constant communication. True professionals! We are happy to be in our new home!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 04, 2019 at 10:09 AM
Recommend's Joshua

Superb Customer Service!

My entire home buying process with FBC was smooth and stress-free. Joshua ensured that I was informed of every step of the process by personally contacting me, following up with emails and FBC videos (loved it)! He was easily accessible- which is a plus in my book. Joshua was never too busy to return a phone call or answer inquiries. He’s very patient, thorough and make sure you understand all details in the loan process. FBC, Joshua and Denise were the Best choice that I could have made to help me with my Home Loan.

Sharon's Tip: If you want to be more than a loan application, choose FBC. You are treated as a Client and a VIP one at that.

Loan Officer
Conventional 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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September 04, 2019 at 9:59 AM
Recommend's Jay

Great experience refinancing with FBC!!

We refinanced on our home within the last few weeks and the entire process from start to finish could not have been any smoother! Jay and his team make this experience easy and stress free! We are previous customers of Jay and would never look anywhere else! If you would like to know you are in good hands and can trust Jay and his team then go with FBC! They will guide you through the entire process and keep you updated with every step along the way! We cannot thank you enough for your time and hard work to make this happen for us!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Weymouth, MA
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