FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
11204 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 144
September 04, 2019 at 11:28 AM
Recommend's Jennifer

Second outstanding Refi with FBC

I have had very good experiences working with Jeni and FBC. Her and team are very professional, attentive, and always available.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 04, 2019 at 10:36 AM
Recommend's Karen

Very helpful

Karen was there every step of the way, she made the process very stress free. Kept us updated and got back to us in a timely manner.

Loan Officer
USDA Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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September 04, 2019 at 10:28 AM
Recommend's Scott

Smooth as silk

From beginning to end, the FBC/Stinson team were pleasant and helpful with only one glitch. It was corrected and everything was on time and efficiently carried out.

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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September 04, 2019 at 10:15 AM
Recommend's Shannon

Very efficient!

Shannon and her team did a great job for me! She gave me a list of items I needed right off the bat, discussed rate and exterior factors that affect rate and how they impact me and pros and cons of changing my current mortgage. I'm extremely impressed with their process and how they got my loan done.

Sheryl's Tip: Give them what they ask for when they ask for it so there's no delays in the process.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Pahrump, NV
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September 04, 2019 at 10:11 AM

Superior Service!

I highly recommended FBC Mortgage! Kiel and his team were with us every step of the way and guided us through the process. We appreciated the individual attention and constant communication. True professionals! We are happy to be in our new home!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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September 04, 2019 at 10:09 AM
Recommend's Joshua

Superb Customer Service!

My entire home buying process with FBC was smooth and stress-free. Joshua ensured that I was informed of every step of the process by personally contacting me, following up with emails and FBC videos (loved it)! He was easily accessible- which is a plus in my book. Joshua was never too busy to return a phone call or answer inquiries. He’s very patient, thorough and make sure you understand all details in the loan process. FBC, Joshua and Denise were the Best choice that I could have made to help me with my Home Loan.

Sharon's Tip: If you want to be more than a loan application, choose FBC. You are treated as a Client and a VIP one at that.

Loan Officer
Conventional 30 Year Fixed Louisiana
Closed on time
Responds quickly
Loan met my needs
Branch: Shreveport, LA
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September 04, 2019 at 9:59 AM
Recommend's Jay

Great experience refinancing with FBC!!

We refinanced on our home within the last few weeks and the entire process from start to finish could not have been any smoother! Jay and his team make this experience easy and stress free! We are previous customers of Jay and would never look anywhere else! If you would like to know you are in good hands and can trust Jay and his team then go with FBC! They will guide you through the entire process and keep you updated with every step along the way! We cannot thank you enough for your time and hard work to make this happen for us!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Weymouth, MA
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September 04, 2019 at 9:55 AM

Great Experience

Responsive and very knowledgeable. I would strongly recommend.

Loan Officer
Conventional Alabama
Branch: Birmingham, AL
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September 04, 2019 at 9:51 AM
Recommend's Jessica

Jessica is great

I have used Jessica since 2012 on 6 or 7 different loans. She has always done me right. Even when there are the inevitable issues, she has corrected them. I don't like working with anyone else and she definitely has helped me and my friends. I have referred probably 20 people to her as well.

Jeffrey's Tip: Get as much documentation as you can, and follow up each step of the way. The responsibility is on you to make sure things are going right. You aren't the only client.

Loan Officer
Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Plano, TX
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September 04, 2019 at 9:47 AM
Recommend's Keith

Matt Chandler

Team was great to work with. Always free to chat with if I had questions.

Loan Officer
VA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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September 04, 2019 at 9:24 AM
Recommend's Eric

FBC Refinance

Our loan officer, Eric Remy made the refinance process effortless. He is very knowledgeable about the entire process and made sure our questions were answered quickly and thoroughly. All said, our refinance went quickly and smoothly.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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September 04, 2019 at 9:17 AM
Recommend's Matt

Excellent Service

Thank you very much for the service and help, which I was always available. Mrs. Marilyn Maldonado, is an excellent employee and was always pending and available.

Angel's Tip: Nothing, always explain and help me.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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September 04, 2019 at 9:17 AM
Recommend's Shelly

Thanks!

Very responsive team and the entire process went ahead of schedule.

Jeffrey's Tip: Try to get a better understanding of all your costs and final payment beforehand.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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September 04, 2019 at 9:14 AM

Worst Experience EVER

I would NOT recommend this company to ANYONE. Simply put.... the lack of communication made the experience exhausting!

John's Tip: Use a company close enough to stop by on a daily basis.

Loan Officer
Conventional California
Branch: Victorville, CA
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September 04, 2019 at 9:07 AM
Recommend's Jennifer

Beau Repos

Jeni was amazing during the process. She was accessible throughout the process and was quick to return calls. I would highly recommend Jeni and FBC Mortgage.

Paul's Tip: Ask questions

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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