Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
FBC Survey
Everything was super smooth until just before closing...it was a bit stressful but Anna Diciembre really made it easy for me....
FHA 30 Year Fixed Florida
Great Service
Lee was excellent to work with, helping to guide us through the process the entire way.
Jumbo 30 Year Fixed Florida
Satisfied
Kevin was very informative, helpful, understanding & patient with me throughout this long stressful process. I was so grateful for his service, thank you.
FHA 30 Year Fixed Florida
Knowledgeable and Caring
Kevin communication skills are fantastic. Night/weekends he was always very quick to respond to our questions and concerns. We appreciate his hard work with our new construction home.
VA 30 Year Fixed Georgia
Aimee Martin
New home loan 281 Hidden Lake Lane P.O. box 977 Lake Hamilton, FL 33851
Loan Officer
FHA 30 Year Fixed Florida
Extremely Helpful
Quinta made purchasing our first home easier than I expected. Where there were challenges, she gave great advice and helped with setting our minds at ease. I appreciate her going the extra mile for making our home owning dream a reality. Quinta is a ROCKSTAR in my book. I am extremely grateful for her expertise and her compassionate patience. Thanks again Quinta! You ROCK!
FHA 30 Year Fixed Ohio
Magnificent
Quinta was absolutely great during this entire transaction. I moved up my closing date a couple times, called her panicking a couple times-especially when I noticed that rates were going up. She made sure I felt comfortable and at ease during the entire process. I would highly recommend Quinta, and FBC!
Kelly's Tip: Make sure you provide all pages of all documents requested.
FHA 30 Year Fixed Ohio
Complaint about the underwriter
The underwriter waited until the last minute to ask for information that could have been requested days before the closing which caused us undo pressure and frustration instead of joy and excitement of new home ownership. We think that is very inappropriate to pressure buyers in this manner at the last minute
Wilson's Tip: start reviewing the documents at least a week prior to closing, preferably 2 weeks so it would give the buyer ample time to get documents in a timely manner.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we may be required to ask for many documents tat the last minute due to our underwriting requirements hat are submitted to multiple levels. If there was a duplicate request, we regret this miscommunication. We will use this experience as a training opportunity for our company.FHA 30 Year Fixed Florida
New House
Process went very smooth for the most part/just should have licked in rate earlier
Gary's Tip: Patience
Conventional 30 Year Fixed Kentucky
Fantastic
I am so thankful and grateful for all the hard work and help my loan originator went beyond to help us achieve the American dream of owning our very first brand new construction home thank you
Diana's Tip: N.a.
FHA 30 Year Fixed Florida
Happy homeowner.
From day one until the end of the process that was the closing, Kristen was very professional at the all the times. I definitely recommend Kristen as your loan officer.
Conventional 15 Year Fixed Florida
Excellent work
Caught her voicemail a few times, but she was very knowledgeable and helpful whenever I was on the phone with her, and she always returned calls promptly.
Loan Officer
Conventional 30 Year Fixed Florida
Friendly and helpful staff
I had a great experience closing on my loan with FBC. The staff that I spoke with were all very friendly and helpful. Lynn took the time to go over all the different options with me for the loan type and terms. I feel like I got a mortgage that I am happy with and things went very smoothly.
Conventional 30 Year Fixed Florida
Customer service
Robert helped me every step of the way and made it very easy. Any questions he had no problem answering. His response time was very fast and gave very precise details on everything.
FHA 30 Year Fixed Florida
Strube/Cook Excellent Communication
We are extremely pleased with Lynn. She kept us informed throughout the process and didn't treat us as just another number. Awesome personality AND personable. Thank you so much for everything.
Conventional 30 Year Fixed Florida
