Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Best in the biz
Ellison and everyone at FBC were more professional, communicative, and prompt than I could have imagined. They made sure I felt well taken care of throughout the entire process of purchasing our first home. Recommend to anyone.
Conventional 20 Year Fixed Colorado
Leslie Blakley Birch -First Time Buyer
Gordon and Laura were a pleasure to work with in the home buying process. They demonstrated experience, outstanding customer service and patience in guaranteeing that my satisfaction was their highest priority. This team was knowledgeable and responsive to all of my concerns even after the closing was completed. They ensured that my mortgage went through without a hitch with a good rate. I would recommend these two without reservation ! Thank you for a job well done!
FHA 30 Year Fixed Georgia
Piece of Cake
Gordon and Laura know their jobs and are fantastic. From start to finish it was a piece of cake. If I ever had any questions during the process, both were easily accessible. The electronic and online process for loan docs made everything a breeze. I highly recommend them and will be using them again,
FHA 30 Year Fixed Georgia
Knowledge is Power
This is my third transaction with Scott and his team. Scott is incredibly knowledgeable in helping me select the right loan for my needs. Scott and his team then step into action working to ensure the right information is gathered and processed in a timely manner. They work intelligently through the process and ensure I all of my requests and questions are answered along the way. I recommend FBC Mortgage and Scott Stinson's team to everyone I meet who is considering a mortgage.
Loan Officer
Conventional 30 Year Fixed Florida
Superb Service
Gordon and Laura turned obtaining a mortgage a breeze. They provided a list of required items and once we provided the documentation it went smoothly. They are well verse seasoned individuals. Very professional and easy to work with. I highly recommend this team and the company collectively.
Conventional 30 Year Fixed Georgia
Getting the Tough deals done
This loan process has been a bumpy ride but I couldn't have done with with a more dedicated team than FBC Orlando. Jay and his team worked closely with me and my family to ensure we got the home as well as closed in record time considering the hurdles we went through prior to meeting FBC. I cant remember the last time I worked with a team as dedicated to ones needs as this one. As long as you can provide the documentation in a timely manner they get everything process almost immediately. This has been a memorable experience, and if I had to do it again, I'll only do it with them. Thanks FBC Orlando
Oliver's Tip: Just provide documentation as soon as requested, they truly are there to work for you.
Loan Officer
Conventional 30 Year Fixed Florida
Norman was excellent the first time and even better on my Re-Fi
We originally purchased our home a few years ago from Norman and because it was our first time we did'nt know what to expect. After an amazing experience with him when it came time to refinance our home to a lower rate it was a no brainer on who to call. Norman again helped us out and exceeded our expectations.
David's Tip: Stick with a local loan officer and not an online service where you can't talk to the person at any given time.
Conventional 15 Year Fixed Florida
Great Service
The process was fast and easy. Both the loan officer and the processor returned calls in a timely fashion.No surprises at closing. Will definately use them again when it's time to refinance.
Loan Officer
FHA 30 Year Fixed Florida
Great Experience
Working with Jody at FBC was a great experience. We got a great rate with low closing costs. They were organized, efficient, thorough, and cheerful. It was all done electronically and the notary came to our house. They never dropped the ball. It was easy and fast.
Karen's Tip: Lots of documents are required for home loans and refinances. Be ready to move fast; paper documents need to be scanned and uploaded to their secure website. The website was clear and well-organized.
Loan Officer
Conventional 15 Year Fixed Washington
HASSLE FOR A LOAN
FROM DAY ONE WHEN WE GOT THIS LOAN IT HAS BEEN A CONSTANT BATTLE TO THE FINISH. THEY WAITED TIL THE LAST MINUTE TO TELL US WHAT INFORMATION WE NEEDED TO SEND AND FRANKLY AS A VET I HAD TO SHOW WHERE I RECIEVED CERTAIN AMOUNTS ON MY TAX RETURN. NO VET SHOULD HAVE TO GO THRU WHAT I DID FOR THIS LOAN REGARDLESS OF PROTOCOL OR PROCEDURE. IT WAS NEVER LIKE THIS IN THE PAST AND NEEDS A COMPLETE OVERHALL OF THE SYSTEM FOR VETS GETTING LOANS. AS A VIETNAM VETERAN THAT NEVER HAD A HOMECOMING FROM THE GOVERNMENT I HOPE THE NEW PRESIDENT DOES SOMETHING ABOUT THIS WHILE HE IS IN TERM.
Steven's Tip: MAKE SURE YOU HAVE EVERYTHING CURRENT FOR THE INFORMATION YOU GIVE TO FBC BEFORE YOU APPLY FOR A LOAN WITH THEM.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.Loan Officer
VA 15 Year Fixed Florida
Decent compared to other companies
Process was fairly easy. I would recommend.
Ashley's Tip: Have documents ready.
Loan Officer
FHA 30 Year Fixed Florida
David & Kristina / The Villages
Very Professional - No major issues
Loan Officer
Conventional 30 Year Fixed Florida
Up and Down
First time home owner. Stressful process. Was supposed to get a bond then later on told no. Total cash for closing changed several times and at times got stressful ended up lower cash to close than thought which was awesome. Overall for first time everything went smooth would do again if I could.
Tyler's Tip: Email is key. Very difficult to get ahold of by phone which can be stressful especially when you need specific question answered in timely manner.