Top Loan Officers for Acrisure Mortgage, LLC
Are you a customer of Acrisure Mortgage, LLC?
Reviews for Acrisure Mortgage, LLC
Great experience!
Awesome experience. Made accommodations. Always called to update me. Always sent e-mails to show what comes next. Answered all questions.
Loan Officer
FHA 30 Year Fixed Florida
Excelente servicio
Ernesto y Mónica es célebres trabajadores, estuvieron a cargo de mi préstamos, sencillamente fuera de series
David's Tip: Trabajen con FBC MORTAGE, sigan paso a paso sus consejos y no tendrán problemas
FHA 30 Year Fixed Florida
Marci is the Best
I have worked with Marci on all of my mortgage needs for the past 10 years. Marci is always professional and diligent. She is a pleasure to talk with and makes the process super easy. I highly recommend Marci and FBC foe your mortgage or refinance needs. I would give 10 Stars if it was an option!
Richard's Tip: Respond as soon as possible to document requests from FBC and the process will be seamless.
Loan Officer
Conventional 30 Year Fixed Florida
Excellent customer service
Amy is thorough and professional! Our process was seamless because Amy and her team communicated the needs to keep us involved and aware of the process. She explained next steps and what to expect. We highly recommend Amy and FBC Mortgage for your needs!
Conventional 15 Year Fixed California
Completely Disappointed
Jonathan had an attitude every time I had questions and concerns along the way during the loan process. I have worked with 3 or 4 other mortgage companies in the past and have never been talked down to and disrespected like I was by Jonathan. The loan originator and loan processors were friendly as long as you just signed and sent what they asked for without asking questions. If you asked questions about the details of what they were asking they would become very distant and non-responsive. In those situations, the originator and processors would pass it off to Jonathan and he would try to bully me or mostly just lie. I was lied to about several things along the way. One conversation we had was when he told me “FBC services nearly all of the mortgages they write” and my loan would be serviced by FBC. I knew better and challenged him because I felt strongly that my mortgage would be sold within a month of my closing date. Fact is my mortgage was sold. The representative from the title company stated at my closing that FBC sells nearly all of the mortgages they write. Thats what she told me as she requested me to sign an acknowledgment that my loan was sold. I would not recommend FBC as a lender and certainly would never recommend Jonathan as a loan officer to anyone. I am completely disappointed. If the builder didn’t offer significant discounts to use their preferred lender (FBC), I would have definitely abandoned FBC during the application process would have gone to one of my previous lenders.
Conventional 30 Year Fixed Pennsylvania
Norm and team at FBC are great
I really enjoyed working with Norm and his team. They were very responsive, answered all of my questions, and did a great job.
Conventional 30 Year Fixed California
Moheit loan
Done in a timely manner. Happy with the results.
Conventional 30 Year Fixed California
Knowledge and Efficient
The whole team was a pleasure to work with throughout the whole process. We closed on time and everything went very smooth. Everyone that we were working with in connection to the mortgage process were also very professional and easy to work with. Everyone answered emails in a timely manner and were all every knowledgeable. They also were very flexible and gave me multiple options on how to get them everything they needed in order to proceed.
Brittany's Tip: Only give one email for them to send information to if there are 2 persons on the loan/title.
Loan Officer
Conventional 30 Year Fixed Florida
Great Experience from beginning to end!
We had a great experience working with FBC and our loan officer, Jared Varitek. We are first time buyers so had never been through the process before. Jared was readily available to answer all questions and had a very quick response time. The online portal made it easy to upload documents and we were notified along the way of next steps and updated on progress continuously. Overall, great customer service, easy painless process, and wonderful experience!
Loan Officer
Conventional 30 Year Fixed Florida
Excellent customer service and personal attention
During my mortgage process, Shelly and her team were amazing! She helped me every step of the way and gave me personal attention. She was very responsive to my every question. Shelly is a definite recommendation to anyone looking for a mortgage. 🙂
Loan Officer
Conventional 30 Year Fixed Florida
Satisfied with FBC Mortgage Loan Process
Satisfied with the Loan Process and the team that helped us.
Loan Officer
FHA 30 Year Fixed Georgia
Prompt and Speedy
Ryan did a great job of informing me of options, running me through scenarios, and guiding me through the process. The online portal is easy to manage, and all member of FBC that contacted me were professional and prompt.
Loan Officer
Conventional 30 Year Fixed Arizona
People that understand the sense of urgency
It was great to work with someone that truly understood the sense of urgency when working on home loans.
Melody's Tip: They explain exactly what is needed and what to expect for each step, so that when you are asked to provide documents you are waiting to send them.
Loan Officer
Other 30 Year Fixed Nevada
Great experience
Matt and his team did a great job and kept me in the loop during the entire process. They made the buying process simple.
Bryan's Tip: Matt’s team handled everything and kept in touch with me during the entire process
Loan Officer
VA 30 Year Fixed Florida
Thanks Chris Lovett
Thanks Chris, I know I was a major pain and difficult at times throughout the process and you were always patient and respectful,very professional. We appreciate all you did, we love the house.
Conventional 30 Year Fixed California
