Park Square Home Mortgage, LLC

97% of customers would recommend Park Square Home Mortgage, LLC

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Customer Reviews

4.8 of 5
119 Reviews
Responsiveness 95%
Product met needs 100%
Competitive rate 97%
Real Estate Pro Reviews 2

Reviews for Park Square Home Mortgage, LLC

5 days ago at 3:06 PM
Recommend's Tanya

Thank you!

We had the most seamless and pleasant experience with Park Square.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 13, 2021 at 8:09 AM
Recommend's Matt

Professional from Start to Finish

PSH was very accessible from start to finish with my loan. I could reach out via phone, email or text and the response was extremely prompt. Each member was eager to help and I will be seeking out PSH for any future loans. Excellent service and they care about the person!

Melissa's Tip: If you have questions, don't wait for them to call. Reach out and put your mind at ease. Even if the question seems silly - ask anyway!

Loan Officer
Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 03, 2021 at 2:30 PM
Recommend's Roger

PSH Mortgage exceeded our expectations

We were first time homebuyers and the team at PSHM specifically Roger and Breanna kept us up to date of what was needed and what our options were every step of the way! Excellent experience, 5stars!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 22, 2021 at 11:51 AM
Recommend's Roger

PSH Tittle

The review was very easy to sign. The Agent Katja was very knowledgeable, and professionally with all the details.

Louis's Tip: yes, it is very helpful , very clear with details my wife and I needed and easy to answer our question concern.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 08, 2021 at 6:29 PM
Recommend's Roger

Amazing Experience

As a first time home buyer my overall experience with PSH Mortgage LLC was amazing . They took the time to ecxplain the process and answer all my questions . When doubtful they reassured me that things were moving in the right direction . A special thanks to my loan processor Roger Dixon that went above and beyond, he made himself available all throughout the process. Amazing job, great customer service..

Jeverson's Tip: Stay on Top of your paperwork

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 07, 2021 at 4:53 PM
Recommend's Jon

Excellent Service

We're very please with Jon and the whole team of PSH Mortgage, excellent and very professional service!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 03, 2021 at 8:46 AM
Recommend's Roger

Excellent

Transacción was no problem they all did a Excellent Job i

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 25, 2021 at 11:33 PM
Recommend's Tanya

Outstanding Service

Excellent and professional service. Tanya and team were always responsive, attentive and helpful during the entire process. It was a pleasant experience and they always made sure I was informed and answered any questions that I had.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 24, 2021 at 10:09 AM
Recommend's Matt

Great and smooth!

It was great working with PSH. Great customer service, helped with all of our questions. Would recommend and deal with them again for any future purchases.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 19, 2021 at 12:06 AM
Recommend's Tanya

Bad communication misunderstanding procedures

We was uncomfortable with the process, because we received info with too many mistakes and asking for documents that we send more than one time.

Antonio's Tip: Be sure what they need for the process of loan before ask for something from the client

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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March 05, 2021 at 8:37 AM
Recommend's Tanya

👍🏼👍🏼

Tanya did a great job of keeping us updated on what was going on and answering any questions we had. She was thorough in explaining the process and was my go to person in anything relating to my loan.

Paula's Tip: I think it would be helpful for the loan processor to be more responsive. There were several emails and phone calls I made to Dian that were never returned so I had to get and ask for information from Tanya. It would also be helpful to have notifications on any documents missing with more time so closing date is not pushed, especially when I asked over a week before closing if we were clear to close on time and no one responded till less than 48 hours to close. Our closing date got pushed from Friday to Monday, and although it doesn’t seem like much, it impacted several work days, deliveries, and work scheduled to be done prior to moving.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 11, 2021 at 11:07 AM

Excellent

Matt was excellent. Any questions we had he answered quickly. We closed on time, and are very satisfied with our dealings with PSH Mortgage.

Loan Officer
FHA Florida
Branch: Orlando, FL
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February 11, 2021 at 10:01 AM
Recommend's Tanya

outstanding service

Tanya and team where extremely professional and got the things done. Thank you all!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 05, 2021 at 2:00 PM
Recommend's Roger

Great Service

Roger helped me with the process from day one and even though it took 7 1/2 months to close due to construction, it was well worth it! He went above and beyond to help make sure I got a good deal and everything worked out in the end.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 30, 2021 at 12:37 PM
Recommend's Roger

PSH review

The whole parksquare home team was excellent. Roger Dixon Jr. went above and beyond with his servicing us with our first time home buying process. He got us the best interest rate he could’ve given us. I would highly recommend him, he’s the best of the best. Thank you Roger for everything you’ve done to help us.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 27, 2021 at 1:58 PM
Recommend's Tanya

Very satisfied customer

All personal are very professional. I don’t a single complaint for new home purchases. I would like give special thank you to Tanya Bonilla, she did help us lot. Like returning my calls and emails.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 17, 2021 at 11:37 PM
Recommend's Tanya

Loan officer review

Ms. Bonilla was very professional and pleasant.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 13, 2021 at 4:12 PM
Recommend's Yesmary

Excellent service!!

I had no issues with my closing. Excellent communication and very easy to submit paperwork. They helped me in every way to give me the best rate.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 11, 2021 at 11:01 AM
Recommend's Tanya

Incredible Service

From start to finish, the process working with PSH Mortgage was incredible. We had a few bumps towards the end, which is to be expected during new construction builds, but the communication from Tanya and everyone on her team including Dian and Breanna was amazing! They were always willing to take the time to answer any questions we had and kept in communication with us through the whole process.

Donna Marie's Tip: Don't be afraid to ask questions!

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 06, 2021 at 9:35 PM

The home

It is my worse experience! The house has electrical problems, the window scream is damaged and the dish washer is not working among other things that we’re taking care.

Ruth's Tip: Be honest and don’t lie

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs
Branch: Orlando, FL
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December 30, 2020 at 11:30 AM
Recommend's Roger

Great experience

He did a great job. The whole experience was very smooth and simple to understand. The loan processor she was awesome we has a couple of bumps at the end and she went above and beyond to try and solve everything so we could close on time.

Aracelis's Tip: You should always be honest about all the information you give them. They will always try their best to help you in anyway they can.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 26, 2020 at 8:40 AM
Recommend's Roger

A great Mortgage experience

Fantastic communication with very professional Loan Officers.

Ivan's Tip: Timely response for documents production is imperative.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
December 03, 2020 at 3:15 PM
Recommend's Tanya

Best Lender

Wow Best lender she's absolutely amazing & have patience thanks for our beautiful home ☺

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 19, 2020 at 2:17 PM
Recommend's Tanya

Competitive and Efficient Team!

It was a pleasure working with Tanya and her team. They were very competitive with the rates and the process was all quite efficient. Even thought the closing was delayed due to builder delays, Tanya and her team helped preserve the rates and follow through with a easy process to finally close on the property.

Loan Officer
Conventional 15 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 17, 2020 at 3:33 PM
Recommend's Tanya

Very Pleased

All interactions were professional and timely. We’re very happy customers.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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