Park Square Home Mortgage, LLC

95% of customers would recommend Park Square Home Mortgage, LLC

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Customer Reviews

4.8 of 5
191 Reviews
Responsiveness 94%
Product met needs 98%
Competitive rate 95%
Real Estate Pro Reviews 3

Reviews for Park Square Home Mortgage, LLC

December 24, 2023 at 10:14 AM

Myriam and her team were Fantastic

Super smooth process, professional knowledgeable staff. I couldn’t have chosen a better builder and loan officer. My family and I will forever be greatful.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 30, 2023 at 9:46 PM

Great

Ms Myriam Chiriboga, is an exceptional loan officer, very patient and kind. Thank you

Lacquesher's Tip: My Loan Officer was great

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 29, 2023 at 9:29 AM
Recommend's Jon

Great service

Park Square made everything so convenient and friendly. They were very responsive and took care of all my needs. Communication was excellent and Traci Cobb was the best. She got right back to me whenever I called her and always solved my issues/questions in a friendly way. I recommend anyone to use this company!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 19, 2023 at 9:58 AM
Recommend's Roger

On the Money

Roger Dixon very professional will always gets back when you call email or text. He sent everything you need to get through the process fast always very professional very nice guy and help me get the closing on time. You will not go wrong working with him class act on the money type of guy.

Felton's Tip: alway have all your paper work Handy ready to submit whenever they ask for and everything goes.

Loan Officer
VA 30 Year Fixed Florida
Branch: Orlando, FL
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June 30, 2023 at 9:36 PM

Psh

Myriam was very helpful and determined. It was not her fault that it took 2 years to get to closing.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 28, 2023 at 5:26 PM

Great Experience throughout the loan process

Myriam and Sherry were great throughout the loan process. Very responsive and patient. Worked with me to get a good rate.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 26, 2023 at 10:11 AM
Recommend's Roger

Professional, courteous and expeditious experience

Can not express how simple Roger Dixon made the entire process from start to closing for us. He ensured we had the required documentation, explained the process and kept us up to date every step of the way.

Mark's Tip: Don’t hesitate to ask questions

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 08, 2023 at 2:42 PM
Recommend's Roger

Excellent Service

Roger provide me an excellent service since the first day. Explain all the details, all my options and help me with everything I need and request.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 31, 2023 at 4:59 PM
Recommend's Jon

Excellent Loan Officer

I am so thankful Jon was my loan officer. Throughout the entire process, Jon provided excellent insight and guidance, was extremely timely in his responses, and helped reassure me with my financial decisions for my new PSH home. He always took the time to answer my questions and make sure I was 100% confident in my choices and steps. Truly a pleasure to work with well and I highly recommend!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 25, 2023 at 6:57 PM

Jon did a great job!

Highly recommend Jon and his team for all your mortgage needs.

Loan Officer
Jumbo Florida
Branch: Orlando, FL
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May 10, 2023 at 4:12 AM
Recommend's Roger

Park Square Homes Lender Review

Roger Dixon was fantastic. He worked with us on our FHA loan. We felt he was easy to reach, reliable, and was swift to get the numbers to us. I would go with Roger in the future if we were to ever need these services again.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 21, 2023 at 4:10 PM
Recommend's Roger

Outstanding Lender

Very professional and efficient handled all tasks in a timely manner would highly reccomend him for future loan endeavors

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 07, 2023 at 8:56 PM

Reliable and Resourceful

Originally, I had committed to getting a conventional loan. Based on my own research, I had thought that was the best way to go. I had proceeded with that goal until about a month before closing. At that time, when Myriam provided the details, I had doubts about proceeding with the conventional loan. I recall asking specific questions about the closing costs and the differences of going with conventional and FHA. She very clearly described the different aspects and the differences between the two. I finally went with FHA because of her experience and knowledge and the facts she provided which helped me make a final decision. She was always reachable too, which I valued and appreciated.

Richard's Tip: There were times I was confused on who I needed to work with or consult with. Often I would get random emails from other representatives and I had never been introduced to them before.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 31, 2023 at 7:09 AM
Recommend's Matt

Closing comments

We worked with Matthew On the close of our new home in Mirabay in Apollo Beach. He was so professional, had great ideas considering the market instability and walked us through the process with timelines and accuracy. Great service from Matthew and his team all around. Mark & Trish Weiler

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 30, 2023 at 7:56 PM
Recommend's Roger

Excellent Customer Service

Just closed on my first home. The process was very smooth and I experienced top tier customer service from everyone every step of the way.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 09, 2023 at 10:50 AM
Recommend's Roger

Good services

Mr. Dixon was very helpful with our loan process. We are very happy to close our house on time and got a good rate. We will recommend him and his team to our friends.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 03, 2023 at 5:11 PM

Feedback

Initially the response was not good. At a later point it improved. For once the interest rate was very low but i couldn't lock it. He was saying some 30 days rule etc.. I expect PSH Mortgage flexibility on buyer on these things for better closing cost and save some money. Overall okay experience.

Ramachchanthiran's Tip: Timely response and flexibility to help buyer to save some money

Lender Response
Mr. Sankaran, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Branch: Orlando, FL
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March 02, 2023 at 3:38 PM

Excellent Service!

All the staff at PSH Mortgage are excellent and helped us through this process in a wonderful way!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 28, 2023 at 9:08 PM
Recommend's Jon

Chris and crystal Blanco

Great job of keeping us up to date on the changing market.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 26, 2023 at 4:56 PM

Never heard from this loan officer. Not sure why they even get a commission

The only notifications I ever had from a loan officer were preset emails wishing us a happy whatever. When my 1st loan officer left, I received 1 email from Matt. I then received an email about locking a rate a few days before closing. There was never any discussions about locking rates in early or even what type of a loan I was looking for. If it wasn't for the builder paid closing costs to use this company, I would have left a long time ago

Lender Response
Mr. Bell, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Branch: Orlando, FL
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January 23, 2023 at 6:27 PM
Recommend's Roger

New Home Buyer Experience

Working with PSH was a great experience for us as new home buyers, specifically working with Roger. Roger was always available when we needed a consult. He always had an answer for us and got back to us with any answers we required within the same day. He also kept us up to date on our monthly mortgage cost increases during the building process. He took the time to explain everything in as much detail as possible whenever we had questions. Could not have asked for a better experience for our first time.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 05, 2023 at 1:02 AM
Recommend's Jon

Jon Miller gives incredible customer service

I cannot thank Jon Miller at PSH Mortgage enough. He is a consummate professional, very personable and incredibly knowledgeable about the loan process. This is the 5th home I have bought and by far, financing this home was the easiest by far. All due to Jon and his team. Highly recommend!

Jack's Tip: Prepare to close on time and with great ease is Jon Miller is your loan officer.

Loan Officer
VA 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 08, 2022 at 7:49 PM
Recommend's Roger

Lender/Loan Officer

I extend great thanks and appreciation to Roger Dixon for his guidance and assistance from the start of the loan application and successful closure. Roger was professional, understanding, and transparent in dealing with our processes and provided answers to our questions, He ensured we had access to the best lender benefits that we were aware of.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 01, 2022 at 8:33 PM
Recommend's Matt

Best Home Buying Experience!

Park Square Homes blew me away with their world-class service. Matt was the ultimate professional who made himself readily available to my questions and concerns. His diligence and attention to detail helped ensure that I received the best possible interest rate and loan options.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 30, 2022 at 7:10 PM
Recommend's Jon

Jon Miller

Jon was on point from the beginning, until the very end. This was a very long, tedious process which lasted years. We appreciate the extra effort that Jon provided, he and Dian made this mortgage process as smooth as it could have possibly been under all of the circumstances with Covid etc etc. Thank you to both of you.

John's Tip: Dont give up

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 29, 2022 at 9:56 PM
Recommend's Roger

Excellent Team

Very attentive with us from day one

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 16, 2022 at 4:50 PM

Excellent Professional Services

Even though the builder took to much time than expected, Myriam was all loan process providing professional services, keeping me updated and trying to get for me the most appropriate rates in accordance with my needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
Share  
October 30, 2022 at 12:35 AM
Recommend's Roger

Thank you Roger

Roger thanks for all you did. Since the begining of the process he explained everything. Everythime I had a question he answered right away. He even showed up on the final walk and this was something I did not expected and we were so glad to finally meet him in person. Such a professional and respectfull person.

Suheidy's Tip: Ask for Roger and his team.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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