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Reviews for Tanya Bonilla
Great service and knowledge
Tanya Bonilla it was my loan officer through the process of buying my house. She is very professional. an has lot of knowledge this is my second time buying a house when I did the closing, I felt like it went through by the house. It was so smooth that I still can’t believe it. Thank you Tania appreciate your help and the whole team of Park square Homes
FHA 30 Year Fixed Florida
Tanya Bonilla the best loan officer ever....!!!!!!
Our case had many peculiarities and complexities, Tanya properly managed all the process and provided a really good orientation. Tanya worked with us very diligent and professional, she understand very well the mortgage industry, she is extraordinary...Tanya....thanks for all of your effort, we appreciate it....!!!
Ivan's Tip: Tanya is very fluent in Spanish and English.
Conventional 30 Year Fixed Florida
THANK YOU!
From start to finish, Park Square homes made us feel like family and absolutely exceeded our expectations with communication, quality, and commitment. We have had so much fun with this process. It is exciting to see it go up and see choices we have made come to life. Those who worked on our house overcame the pandemic and built... We love our beautiful new home and our beautiful community! The home inspection with Sue went amazing. She went above and beyond making sure every detail in the home was up to par. She is very detailed oriented. She was very knowledgeable in every aspect of inspecting and operating our new home.
FHA 30 Year Fixed Florida
PSH customer feedback Jose Ayala
Customer service provided was outstanding, they have excellent communication with the client making it very easy to identify possible showstoppers with plenty of time to resolve them.
Jose's Tip: Create a checklist or print the one provided by Psh and constantly follow throygh
VA 30 Year Fixed Florida
Best Loan Officer EVER
Tanya, Romelia and Katherine were responsive and answer all my questions. They had a very enthusiastic and positive attitude. I loved working with them.
Yesmary's Tip: Once you get a preapproval from your loan officer provide all documents on time and START shopping for homeowners insurance. The easiest way is to upload the documents in your account.
Conventional 30 Year Fixed Florida
Outstanding Service
Excellent and professional service. Tanya and team were always responsive, attentive and helpful during the entire process. It was a pleasant experience and they always made sure I was informed and answered any questions that I had.
FHA 30 Year Fixed Florida
Bad communication misunderstanding procedures
We was uncomfortable with the process, because we received info with too many mistakes and asking for documents that we send more than one time.
Antonio's Tip: Be sure what they need for the process of loan before ask for something from the client
VA 30 Year Fixed Florida
👍🏼👍🏼
Tanya did a great job of keeping us updated on what was going on and answering any questions we had. She was thorough in explaining the process and was my go to person in anything relating to my loan.
Paula's Tip: I think it would be helpful for the loan processor to be more responsive. There were several emails and phone calls I made to Dian that were never returned so I had to get and ask for information from Tanya. It would also be helpful to have notifications on any documents missing with more time so closing date is not pushed, especially when I asked over a week before closing if we were clear to close on time and no one responded till less than 48 hours to close. Our closing date got pushed from Friday to Monday, and although it doesn’t seem like much, it impacted several work days, deliveries, and work scheduled to be done prior to moving.
Conventional 30 Year Fixed Florida
Very satisfied customer
All personal are very professional. I don’t a single complaint for new home purchases. I would like give special thank you to Tanya Bonilla, she did help us lot. Like returning my calls and emails.
Conventional 30 Year Fixed Florida
Incredible Service
From start to finish, the process working with PSH Mortgage was incredible. We had a few bumps towards the end, which is to be expected during new construction builds, but the communication from Tanya and everyone on her team including Dian and Breanna was amazing! They were always willing to take the time to answer any questions we had and kept in communication with us through the whole process.
Donna Marie's Tip: Don't be afraid to ask questions!
Conventional Florida
Competitive and Efficient Team!
It was a pleasure working with Tanya and her team. They were very competitive with the rates and the process was all quite efficient. Even thought the closing was delayed due to builder delays, Tanya and her team helped preserve the rates and follow through with a easy process to finally close on the property.