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Reviews for Home Loans Today
Easy, Efficient Loan Process
I was a bit skeptical of Home Loans Today given that I'd found them on Zillow and they were offering the lowest rate. However, my fears quickly abated after one phone call with Mark Hoffman, our Senior Loan Officer. Mark's customer service style is direct, efficient, and easy to understand. We are currently living in Africa, buyin a house in PA and have an expedited closing date. The entire process went off without a hitch and with minimal stress.
Conventional 30 Year Fixed Pennsylvania
Went Smoothly
Joe was very nice and offered a good rate as compared to local lenders. The process was smooth and they came through in closing at the terms quoted. Will recommend to others looking to buy a house.
Conventional 30 Year Fixed Michigan
Outstanding service!
I called Home Loans Today's regular number and it went straight to a loan officer. I worked with him from that day forward. I called him on average of once per day for the entire 1.5 months I worked with him until closing. It went to his voicemail maybe 5 times and he called me back within two hours each time. That is exceptional service! They gave me the best rate out there and I shopped around for many lenders (local and national). I heard from other local lenders I was interviewing that their rates and fees were high because they were local and offered exceptional service. They claimed the low interest rate Internet companies I was interviewing could not offer their level of service. Home Loans Today is local to my area (Orlando) but they service the nation. Their rates were low, their fees were reasonable, and they often offer credits for taking a loan with them. You can look at their current rates based on your loan value, down payment, etc. real time. It matched what I was quoted and the GFE they gave me. If a local lender charges you a high rate and high fees for using them, just hang up the phone and call this company. They post real values on their site. They're not trying to haggle you. It's a shame Kevin left the company. He was amazing!
Conventional 30 Year Fixed Florida
Hardworking and dedicated loan officer
Joe was a pleasure to work with throughout the entire home buying process. He made a point to be prompt and respectful of our urgency in needing to find a home, and did everything he could to facilitate the process and fight for us when the need arose. Through any obstacle we were faced with, Joe was there with us, and it made the process less unpleasant. We couldn't have been more satisfied with Joe's work!
ANASTASIA's Tip: Find a new appraiser. Not only did the one that was used take more time than necessary to return his initial report to us, but his insensitivity to urgency contributed to a delayed closing.
FHA 30 Year Fixed Michigan
Fast and professional
Very dedicated and always available to offer support and provide answers to technical questions. Created a team work atmosphere between the lender and the consumer.
GARY's Tip: Get all required documents ready and handy before starting the process to avoid delays.
Conventional Other South Carolina
Fast and professional
Very dedicated and always available to offer support and provide answers to technical questions. Created a team work atmosphere between the lender and the consumer.
GARY's Tip: Get all required documents ready and handy before starting the process to avoid delays.
Conventional Other South Carolina
Rock springs ridge house
Kevin was great. Answered every question I had and was very knowledgeable in my first loan for a home. I would highly recommend him to anyone I know taking out a loan. He was very thorough too and helped every step of the way and there were no surprises which I like
Conventional 30 Year Fixed Florida
Excellent Experience
Stephanie was very pleasant and organized as well as a great communicator during the application and approval process. The rest of the staff also were very professional. I was impressed how smoothly things went from day one. They beat the rate my credit union was offering even!
WALTER's Tip: Have all necessary information prepared and organized at the initial meeting.
Conventional 15 Year Fixed Florida
Fabulous!
Jasmine Thorne was just the most amazing Loan Officer that anyone could be lucky enough to have represent you. She is bright,knowlegeable, articulate and a personality to go along with all these terrific attributes. I ,truthfully, have never dealt with anyone in business dealings that could exceed her professionalism and follow-up and follow-through. No matter when I e-mailed her or called her, she was available to assist me within minutes. She always had the answers and the ability to make sure that I understood every phase of my re-fi. This was all new to me and her patience to explain it calmly and easily was just remarkable. She was like a friend, helping me through all the necessary steps to complete this process. She also did this all in a very quick period of time. The loan is complete. The monthly mortgage I am now paying is far less than my prior mortgage. She was so creative in finding ways to save me money. I just don't know how she did it. Kudos to Jasmine Thorne! A young woman who has a terrific future ahead of her in the banking world! Thank you Home Loans Today and all the other people who worked on this re-fi. You're simply terrific. Esther Glastonbury,Ct.
FHA 30 Year Fixed Connecticut
Excellent Service
After one year with of home search Kevin gave me the confidence I lacked with the process. He was courteous, responsive, professional and knowledgeable in all aspects. My experience was excellent he made everything seems so easy..I will highly recommend Kevin to anyone.
Conventional 30 Year Fixed Florida
Nervous first-time buyer
As a first time home buyer, I waa terribly intimidated by the loan review process. I conveyed my insecurities to Dave Harvey up front and he completely put my nerves at ease. He is very knowledgeable in what he does but he also took time to explain everything thoroughly and in an easy to understand way....and with a great deal of patience!! I can not communicate how great Dave and Hilary were to work with, I will definitely be using them for my next purchase and referring everyone I know to them.
LEANNA's Tip: Keep doing what you're doing!!!