FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
14024 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 185
June 20, 2020 at 10:23 AM

Great customer service

Jaad did a great job. He was patient and he answered all my questions. Thank you Jaad.

USDA 30 Year Fixed Georgia
Closed on time
Responds quickly

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June 19, 2020 at 9:12 PM

Works hard to close the loan

Jeremy is great at making sure the loan gets done- the process is not always smooth and easy, but Jeremy and FBC stick by you to get it all done

Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 19, 2020 at 7:22 PM
Recommend's Jennifer

The best experience

fast process, very professional. this is the way to go. Thanks Jennifer for everything. i will recommend you 100%

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 19, 2020 at 7:21 PM

Dave Harvey fbc mortgage is awesome

The staff at fbc mortgage is amazing! Our remortgage with fbc and Dave was unbelievably easy and professional. If you are looking for a mortgage company that knows their stuff, very professional and will get you the best rate and closing costs hands down look no further. I can not stress enough how amazing this company is. Special thanks to Cathy LaPointe and Mary Lewis for assisting and putting in their time and consideration as well as hard work. My family and I are extremely grateful for all of you!

Ryan's Tip: USE THIS COMPANY!!!!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 19, 2020 at 9:41 AM
Recommend's Cory

Refi

This was a very simple process. Cory made it easy and we had no issues.

Loan Officer
USDA 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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June 18, 2020 at 11:05 PM
Recommend's Marci

Marci’s great!

We had a wonderful experience working with Marci. She was extremely responsive, reliable, clear, and really helpful to first time home buyers!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 18, 2020 at 7:02 PM
Recommend's Sonya

Hasty

Great customer service and follow up completed in timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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June 18, 2020 at 1:41 PM

Easy process

They helped out alot and were professional

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 1:25 PM

Great service!

FBC provided excellent customer service thorughout the loan process. The website they use for documents is top-notch and Blake was available and knowledgeable any time I had a question.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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June 18, 2020 at 11:44 AM
Recommend's Sam

Happy New Home Owner

I had an amazingly positive experience with my home loan process. At it's core, buying a home can be a very stressful time, making sure you have all the paperwork, the approvals and knowing where you are in the process, but FBC made my purchase wonderfully simple! The periodic videos to show progress and status changes were a great way for me to understand the process. The staff were awesome with answering questions and staying on top of my needs and concerns. I could not be more pleased with my experience.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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June 18, 2020 at 9:18 AM

FBC employees

I found the individuals I dealt with to be prompt, helpful and knowledgeable. True professionals at each stage of the process.

Barbara's Tip: Have as many personal documents ready for closing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 9:10 AM
Recommend's Kim

Awesome!

Kim has handled three of my mortgages over the years. She is knowledgeable, fast, and accurate. When getting a mortgage, there are many third parties involved (appraisers, title company, realtors, insurance companies, lawyers, etc...). Kim takes control and keeps everyone moving to get things accomplished for the needs of the client. Three mortgages, all perfect. Thanks Kim!

Scott's Tip: Get someone with knowledge that has experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 18, 2020 at 8:46 AM
Recommend's Kyle

Loan officer was good, issues with fbc itself tho

I have no complaints for the loan officer I had. He was knowledgeable and quick but the hold ups and frustrations were with other departments within FBC. Specifically the insurance section. It would take too long to go in detail but the experience made me almost want to just get a new lender altogether.

Meghan's Tip: Make sure YOU do your due diligence. Some things only got done because I spent hours dealing with multiple people to make up for company shortcomings.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 18, 2020 at 8:38 AM

Great VA IRRL

Had an awesome experience with Shannon, she was informative and helpful. During the COVID pandemic the digital paperwork was helpful.

Joel's Tip: Make sure you have documents ready to give to loan agent

VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 8:09 AM
Recommend's Brooke

Home Buying Easy

I would like to thank FBC and Brooke Breaux for making my first home buying experience easy and smooth!!!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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