Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
So happy
I thank Cory so much for this amazing opportunity that he gave me in choosing me as a candidate to refinance. Lowering my payment and my interest. He made the process very smooth and easy. Thank you so much
Loan Officer
FHA 30 Year Fixed Florida
FBC Mortgage Review
Bambi and team provided excellent service through the mortgage process with clear instructions and updates at each step. I would highly recommend Bambi Wiggins and FBC.
Robert's Tip: Be prepared to supply various documents. You should keep 2 years tax returns handy any time you apply for a mortgage with any company. Respond in a timely manner to requests to keep the process moving.
Loan Officer
Conventional 30 Year Fixed Kentucky
He did his job to get the loan closed.
After our first realtor kept dragging us along. We decided to go with someone else but use the same loan officer. After about week we already had an offer accepted. This information was share with out first realtor. He hardly communicated with our realtor to keep him in the loop. He didn't know we were closing early and we are now out of the re inspection window. So any repairs that weren't finished will have to be done by us. I would not recommend Michael for new homeowners or people who like getting only the bare minimum information.
VA 30 Year Fixed California
Poor Communication
Overall I feel that the communication with the customers is poor. In the beginning we had a different loan officer and he did not do his job properly which pushed us back on getting our house. But because there was no communication I was unaware until we were 2-3 months in after the pre-approval process and I had to call the realtor to see if everything was going to go as planned. At that point I finally received a phone call from David. After that the communication was still poor. When I would have questions I feel like I was being brushed off and was not helped. I became very nervous about everything when the COVID pandemic hit because I was on furlough for 2 months. It seemed as we were irritating them because we were concerned and we were trying to get a good idea on possible numbers with the pre-approval we had done earlier. I never saw that information so I had to figure it out all on my own. Finally the week before/week of I started getting information but even then it was slim. The morning of my closing things still were not together all the way and we were sitting signing out closing documents and the money still was not there. In the end I am grateful it all worked out but I feel like a lot of stress I was going through could have been avoided if the communication was better
FHA 30 Year Fixed Florida
Review of Home Purchase
I had an incessant where the processor didn’t keep in touch with me. But to make up for that I had another employee who stepped up and helped me with everything a d that made up for the processors inability to keep In touch with me.
FHA 30 Year Fixed Texas
Stress Free Financing!
It was great to have the opportunity to work with Jeni Pitcher once again. She knows more than any other mortgage broker I have ever used in the past. Timelines were shortened and the entire process was stress free. As well met an excellent appraiser and loan closer!
Loan Officer
FHA 30 Year Fixed Florida
Refi
Doyle and the entire team were a pleasure to work with along the way. I am very satisfied and would recommend FBC to others.
Loan Officer
Conventional 20 Year Fixed Nevada
Survey
Very detailed process but lender was always willing to explain and make the process as smooth as possible.
Alicia's Tip: Be prepared to provide duplicate paperwork
FHA 30 Year Fixed Florida
Thank you FBC Mortgage
Thanks to Jeff Duncan with FBC Mortgage and Debbie Heitzman with Aurora Title Company for providing excellent customer service and support as we refinanced our home. Jeff and Debbie were always available and more than willing to help answer our questions.
Loan Officer
Conventional 15 Year Fixed Florida
Wes Friedman
Wes and his team were excellent, they were proactive in keeping me updated on the processing of the loan, were extremely organized, replied promptly to any communication from me and ensured that I understood the important and necessary details so that I could make informed decisions. As a real estate attorney, I have dealt with a large number of loan officers/processors and Wes and his tearm are amongst, if not, the best I have dealt with during my career. Wes and his team have assisted several members of my immediate family with home loans and refinances and their experiences have been nothing but excellent. I would highly recommend Wes and his team to anyone. He is the first name I provide to anyone who needs a referral for a loan officer as I know, without a doubt, that they will receive the highest quality service and be placed in a loan program that best fits their needs.
WILLIAM's Tip: none
Loan Officer
Conventional 30 Year Fixed Nevada
Refinance
Danielle was great. She made everything simple. All I really had to do was sign.
Loan Officer
FHA 30 Year Fixed Florida
Kennedy-Byrd
Everyone was very friendly and helpful throughout the entire process!!!
Loan Officer
FHA 30 Year Fixed Florida
So informative!
David and his team were there to help us and and answer any questions we had along the way any time we needed them! They also sent us several videos depicting where we were at in the process and what to expect the upcoming weeks.
Loan Officer
Conventional 30 Year Fixed Arizona
Garcia
The staff were very helpful throughout my loan process.
Loan Officer
VA 30 Year Fixed Florida
Great company to work with
Wes and team was great to work with; they truly had our interest at heart!
Loan Officer
Conventional 30 Year Fixed Nevada
