FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13797 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
May 15, 2020 at 10:22 PM

Quick, Easy and Painless

I will continue to use Jon and his team. They take a process that is typically painful and tiresome and make it quick and easy!

VA 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs

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May 15, 2020 at 4:40 PM

Good support for remote close

During the Covid 19 period, this lender does provide all the support required for a remote close (like digital signature). Only comments for improvement are: 1) Seems between the Loan Company different department the communication can be better. Example is that I used their insurance division for the home insurance, but seems this was not communicated to the loan processor. 2) There were some requirements for the loan application that seemed to be unnecessary or in my previous experiences with other mortgage companies have not been needed (like letter from employer certifying that I can work from remote)

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 15, 2020 at 11:30 AM

Exceptional Service

I wanted to to Thank Michael Khoury and his Sales Manager Daniel Hartwell for getting this loan done for my Dad who is a VETERAN of 20 years. It was an easy loan but some hurdles at the end and without the expertise and knowledge of the FBC Team Hartwell not sure if it was ever going to close. I would recommend anyone looking for a VA Lender or any Lender at that fact to definitely give Team Hartwell a call!!! One thing I will definitely say is that as a Buyer if you provide ALL the documentation the lender is requesting immediately it does save a lot of time and the process is painless and smooth.

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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May 14, 2020 at 11:47 PM
Recommend's Kim

Job well done

Kim was able to help us refinance in a timely manner with a great rate.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 14, 2020 at 11:33 PM

Great Job

Scott and his team are very dedicated and customer comitted professionals. Tarek and Gina are extremely knowledgeable and go above and beyond to help make the process much more enjoyable. Highly recommend FBC Team Fosgate!

Roy and Henrietta's Tip: Get in touch with Scott for your financing needs. Great guy!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 14, 2020 at 7:46 PM

Bad communication

Communication throughout the entire process was not great.

Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 14, 2020 at 5:35 PM
Recommend's Kim

Well done

I am very satisfied with the loan from FBC.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 14, 2020 at 5:28 PM

Outstanding Service and Integrity

Brent's integrity and outstanding service is second to none. This is my third time working with Brent, his professionalism and commitment to providing the best service is superior. He is responsive, conscientious, and considerate as well. Brent's integrity, caring, and willingness to go the extra mile has made me a loyal customer for life.

Helen's Tip: For first time buyers, buying a house can be scary and overwhelming especially if you have credit history issues come up. When I was a first time buyer, Brent helped me address each issue every step of the way.

Conventional 15 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Victorville, CA
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May 14, 2020 at 4:21 PM

A True Professional

From start to finish Nolan and the FBC team in Roseville California was very attentive and cared about making sure I got the best service possible. Words can’t describe how happy because buying a first home is a very big financial decision and they made me feel very comfortable with the right information and loan that works for me. FBC is the only company I want to do future business with because they truest care about the person not just the documents. My experience was amazing and I would highly recommend Nolan and the FBC staff to Any person in general but especially to veterans that Served our fine Country! They really know how to make their clients feel like they made the right choice. To me, FBC is the only choice!!!!

Shaun's Tip: Ask a lot of questions because the FBC team has a bunch of knowledgeable professionals

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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May 14, 2020 at 12:46 PM
Recommend's Kelly

Professional, responsive, and great to work with!

Kelly and her team were great to work with. This is our second time working with her staff and our experience was just as good as the first. We consistently recommend her team as they are one of the best in the business.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 14, 2020 at 11:19 AM

Refinance

As with my original purchase mortgage experience, my recent refi was amazing! Everyone is knowledgeable, prompt with questions and answers and very friendly. I completely trust this team!

Karen's Tip: Call FBC Mortgage first!

Conventional Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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May 14, 2020 at 7:45 AM

Great prople

The whole team was very helpful and answered all my questions.

Loan Officer
FHA Florida
Branch: Tampa, FL
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May 14, 2020 at 12:53 AM

Bad experience

If you work with FBC, I definitely would not recommend Patrick Chicklinski. He’s only getting one star because zero isn’t an option. Poor communication throughout the process on something that took entirely too long from the start. Will never go through him again.

Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Other Oklahoma

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May 13, 2020 at 11:24 PM

Excellent Guidance

Pamela helped and advised perfectly through every step of the process. Thank you for making my refinance painless.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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May 13, 2020 at 11:09 PM

Awesome Lender

Great company! The refi process was smooth and easy!

VA 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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