FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
November 13, 2019 at 10:39 AM
Recommend's Keith

Great Service

Keith and his team were great to work with, quick and responsive!

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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November 13, 2019 at 10:27 AM

Great service!

Edna is a pleasure to work with... has always kept me updated and works on details with me... had a fast closing and very efficient!... thanks Edna!

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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November 13, 2019 at 10:27 AM

Great Experience!

Ryan and team kept me informed every step of the way. They made sure to answer all my questions timely and were super accessible. Thank you so much!

Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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November 13, 2019 at 10:18 AM
Recommend's Mark

West refinance

Great working with Marks Team! They have made this work in their customers benefit both times! They handled both my initial mortgage and my refinance!

Joshua's Tip: Having all the docs readily available was great for streamlining the process

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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November 13, 2019 at 9:49 AM

Home Mortgage from FBC

The good news is they were very efficient, down to earth, easy to reach and happy to answer my multitude of questions. I liked everyone on staff that I spoke with on the Scott Stinson team. The bad news is when it came time to give us a rate, they were much higher than the rate we were offered by other banks and based on our credit, and large down payment, that was very disappointing. The excellent news is that the person handling my loan was honest and forthright. He went to bat for us when FBC wanted to charge a higher rate than other mortgage lenders and was able to get us to a great rate that we deserved. Thank you especially to Ashley Francis.

Michele's Tip: Be diligent and do your research. Trust what they tell you BUT verify it to. Some things that you don't think are adjustable, really are.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 12, 2019 at 8:25 PM

Gary won my business

I connected with Gary requesting a competing quote, but at the time he wasn't able to match the rate I got from my original lender. However, a couple weeks later Gary proactively reached out and was able to offer me better pricing--very happy he did so. The whole process was professional and efficient, and Gary communicated everything clearly and carefully.

Conventional Washington
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 12, 2019 at 9:42 AM

Jay Holmes - FBC Mortgage

Jay and his team were extremely helpful and professional throughout the entire mortgage process. Jay never hesitated to answer any question I had and always made sure to promptly return my calls if he wasn't immediately available. He took time to walk us through the numbers and explain in detail what each number represented and clarify in more layman's terms if we were confused. He was knowledgeable of the market place and his team did a great job ensuring any correspondence via email was promptly addressed.

Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs

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November 10, 2019 at 8:12 PM

Exceptional Customer Service

My Husband and I closed on our first home with FBC mortgage. Our loan officer was Mrs. LynnTosi and she was phenomenal! Very professional, informative, and knowledgeable of the entire process. Anytime we contacted her with a question, she was there to answer, rather it was via email, phone call, or text message. We are so grateful for her and her entire team! Thank you again Mrs.Tosi for making our dream come true!

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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November 10, 2019 at 7:24 PM
Recommend's Kevin

FBC Review

Kevin & Hedi was very pleasant to work with. They were very accommodating and took care of any of our concerns and always responded in a timely manner.

Cynthia's Tip: Make sure you check your email on a daily basis and fill out all documents ASAP to help speed your loan process.

Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Owensboro, KY
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November 10, 2019 at 11:14 AM

You're In Great Hands With Jaad

I ask a lot of questions just so I fully understand everything that's going on in the process and Jaad was helpful in making sure that I understand all of the details at every turn. What Jaad and FBC do great at is keeping you (and your realtor) up to date as to where you are in the process. Even when a slight issue came up, Jaad was at our closing and made sure all was good. I've now been a part of three closings and Jaad is the only lender that I've seen actually attend. I love that personal touch!

Stephen's Tip: The process goes much smoother if you reply with what the lender needs in a timely manner!

Conventional Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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November 09, 2019 at 7:53 PM

Exceptional customer service

Mr. Palmieri has displayed exceptional customer service from day one. He is very patient and understanding. Explained everything step by step. Made our home buying process smooth. Great loan officers. I will recommend him to all my friends and family.

Barry's Tip: Buying a new construction homes is a process. Having a great loan officer/real estate agent is the key.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Monroe, GA
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November 09, 2019 at 2:29 PM

Beyond our expectations

Matthew was amazing to work with and make this a very enjoyable process. We are beyond happy to have worked with him and would recommend him to anyone we know who is purchasing a home.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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November 09, 2019 at 8:37 AM
Recommend's Jay

Very helpful and efficient

Jay and his team were awesome to work with! They were quick, efficient, and knowledgeable. I will definitely recommend them to my friends and family

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 08, 2019 at 9:24 PM
Recommend's Matt

Always helpful

Matt has worked with us on two separate occasions over the past few years now, and has gone above and beyond to find the right loan for us each time. He does all that he can to make it a smooth process.

Angela's Tip: Make sure to scan in all documents that you could ever possibly need (and then some) before you apply. These loans require SO much!

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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November 08, 2019 at 8:05 PM
Recommend's Barbara

Excellent experience

Barbara Dini was amazing through the whole process of purchasing my new home. Every step of the way she was right there to help and explain any questions I had. I would recommend her to anyone who is looking to finance a home.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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