FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
12753 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 157
September 04, 2019 at 9:04 AM
Recommend's Jay

Excellent

Veronica and Diane you are awesome!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 04, 2019 at 9:03 AM
Recommend's Kristin

Knowledgeable & Easy

Kristin and team walked me through the refi process. She was thorough & knowledgeable and things easy.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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September 02, 2019 at 11:10 PM

Super amazing experience!

We had to close on a tight timeline and the entire team at FCB was super helpful on our refinancing. The entire process went very smooth. We received a great rate from them and we were very pleased in every step of the process.

Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs
Branch: Denver, CO
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September 02, 2019 at 9:30 PM
Recommend's Jared

FBC Mortgage Rating

Jared Varitek and his team were amazing start to finish! They all ensured that they stuck by our side through the entire process and kept us up to speed and ahead throughout the purchase process of our home. They demonstrated how extensively knowledgeable they were within the loan program we choose and provided us all of our options and were completely honest. Their service and dedication was impeccable and I am very happy and honored to have done business with this team on our home purchase here in Florida.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 02, 2019 at 8:29 AM
Recommend's Scott

Highly Recommend

Scott and his team are great! From start to finish, it was an extremely smooth process.

Loan Officer
Conventional Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 01, 2019 at 10:54 PM

Home juan ortiz

It went very smoothly and was simple.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 01, 2019 at 7:32 AM
Recommend's Joanne L.

Love FBC

Great people, great service! Love Joanne and her closing crew!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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August 31, 2019 at 10:11 PM

Very traumatic process

I understand that my case was difficult, but the same day of my closing they call me to requested more information and obviously the closing didn't happen in the day that they choosed. My closing happened thanks to my realtor that found the information needed by them and sent it to them, because they didn't want to follow her advice about how to get the information from PR). They never followed the 3 days before the closing day to send the approval.

Wilmarie's Tip: Make sure you don't need a quick closing (let me explain... that you have time for last minute changes).

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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August 31, 2019 at 4:41 PM
Recommend's Matt

Great Job

Did what they said they would, when they said they would, closed on time.....highly recommended

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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August 31, 2019 at 2:02 PM
Recommend's Matt

Great as usual

This was my third loan with Matt and his team and it was easy and efficient as always. I’m sure we will use them again in the future.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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August 30, 2019 at 7:52 PM

Run!

In the beginning, everything was nice. Got pre approved quickly. Communication was good. Everything goes down hill the second you put in an offer on a home. Paperwork nightmare because they keep asking for the same thing over and over despite you sending it and uploading to the portal multiple times. Hard to get a response in a reasonable time frame. Waited until last minute to say we needed yet another inspection on top of the 2 already done. Mind you this house was in near perfect condition and barely 10 yrs old. Once it made it to the underwriters desk.... more lost paperwork, numbers were all wrong, and didn’t count everything we already paid out of pocket. Didn’t bother sending the final packet over to lawyers office until almost 5pm the day before closing. They lawyers office they chose is just as bad as they are. Despite signing papers and paying everything..... the closer and the lawyers office both screwed up the paperwork and we didn’t get the keys until 5 days later. They blamed the lawyers office and the lawyers office blamed them. Neither of them got their act together in time for it to be recorded with the register of deeds before 5pm. Therefore the keys were held hostage. Neither party cared we were left homeless during this time( our lease was up the next day). To sum up this experience..... never ever deal with this company. They lie, their communication time frame and customer service in general are horrendous once you go under contract. They lose your paperwork again and again. They don’t communicate well with you, your agent, or the lawyer. They were rude to our agent trying to blame him for their mistakes. Misspelled my name wrong several times. I bet we signed 6 different contracts cause there was always something wrong on it. We chose them because they appeared to have a five star rating. Someone somewhere is padding the ratings cause they are zero stars.

J's Tip: Go elsewhere

FHA 30 Year Fixed North Carolina
Branch: Atlanta, GA
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August 30, 2019 at 5:34 PM

Paul Decker VA

Carl and team are amazing! We had been turned down three times by other lenders after a short sale, all of them stated that the VA requires a 2 year period after a short sale prior to obtaining another mortgage. Carl did some research showing that the period is actually one year and then he and his team (Jacqueline Vasquez and Jacqueline Rosado) helped us over every hurdle to the goal of closing on our townhome. Communication and service with Carl and team was second to none. Closing was seamless as well. Thank You.

Paul's Tip: Constant communication with your loan officer/team and timely submission of requested documents.

VA 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 30, 2019 at 8:57 AM
Recommend's Lenardo

FHA loan

Loan take way too long to be finalized

Loan Officer
FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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August 30, 2019 at 8:36 AM
Recommend's Matt

Florida Move

Matt’s team communicated well, and made the process simple, especially considering we were across three time zones and 3000 miles.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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August 29, 2019 at 10:17 PM

Review

The FBC people where always in contact with me and make this process of buying a house as easy as possible. The only complaint I have is my loan officer that was not very responsive but the rest of the team are great!

Bryant's Tip: Communication with client is essential. Always make sure that everything is done before calling for a closing.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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