FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 03, 2019 at 11:34 AM
Recommend's Matt

Amazing experience

Matt, Tracey and Nick were all absolutely amazing to work with. They made it quick, easy and explained eveything along the way!!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:31 AM
Recommend's Matt

Fastest process ever

My experience with FBC was beyond excellent. Starting from the speed to the communication daily I truly loved it and I will want to recommend someone to you.

Violenne's Tip: A tip is that you may want things to go fast and easy and to do it with FBC have everything ready for them

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 11:27 AM
Recommend's Matt

Okay

We were told incorrect information with our pre-approval on what type of loan we could use for a specific property. This was confusing and stressful. Some of the team were very prompt with answers to questions. Others were not. Documents were requested at the last minute causing unnecessary stress. Otherwise, things did go smoothly and closing was fine. But I was pretty nervous the whole time because I didn’t feel confident all was under control.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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July 03, 2019 at 10:06 AM
Recommend's Kristin

Awesome Customer Service

Kristin Hawkins is the best--we had such a great experience with the refinancing of our home mortgage. Her knowledge base is at the top and she kept us abreast of each step and was always friendly and professional. Her assistant Kim was also helpful, courteous, and friendly. There was always an open line of communication and Kristin always responded back in a timely manner. For any future home loan needs we will be contacting Kristin at FBC.

MICHAEL's Tip: Do not hesitate to look into an option of refinancing your present mortgage. We had more options than we thought were available.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 03, 2019 at 8:52 AM
Recommend's Kristin

Home Buying Made Easy

This is my first time buying a home on my own. Everyone warned me that buying a home was a nightmare. Well my experience was like a DREAM! Kristin made the process so easy, and effortless. So was kind, and very informative. Home buying is not a horrible process if you pay your bills on time, keep your credit in good standings, and have good record keeping. I can't wait to share my dream with everyone!!

Suzzanne's Tip: Keep good records. Pay your bills on time. Keep your credit in good standing. respond to the loan processor in a timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 03, 2019 at 6:40 AM

Outstanding Team

By its nature, the mortgage process must be detailed, precise, requiring scrupulous attention. Shelley Klein and the team at FBC were beyond efficient, always pleasant and accommodating and committed to my needs. For the borrower, the many forms, copies, proofs can be (were) overwhelming and if there was one FBC feature to highlight from my side it would be their patience, clear explanations, and just plain old friendliness amidst the whirl of steps to closing.

Ellen's Tip: For your mortgage needs, FBC!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 03, 2019 at 12:09 AM

Nice job!

Bonnie was great to work with. She made getting my home mortgage easy and quick. She kept me on track and I knew where the loan process was each step of the way. There were no surprises - everything went very smoothly.

Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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July 02, 2019 at 2:19 PM
Recommend's Matt

Home Purchase

A lot of paperwork was requested for the purchase of our home and many questions asked. Matt was informative and responded to our inquiries in a timely manner.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 02, 2019 at 9:45 AM
Recommend's Angela

First time buyer

As a first time buyer did not understand the process that well. Eduardo Buller was super attentive and accessible, even during after business hours.

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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July 01, 2019 at 4:31 PM

Awesome Mortgage Company

FBC, Eric Remus and all that I dealt with through the mortgage process were wonderful. Very knowledgeable, professional and always willing to help and answer questions. I would not hesitate to recommend FBC to anyone. Enjoyed working with everyone.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 01, 2019 at 4:19 PM

Simply the BEST

JR was outstanding to work with. His communication is some of the best in the industry. He keeps you informed throughout the process and was alway there to answer any questions we had.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 01, 2019 at 10:10 AM

Robbie Griffin

I found doing business with Michael Fahey to be very easy and pleasurable. He made the process seamless and he was knowledgeable about the company and service as well as my needs as the homeowner.

FHA Texas
Closed on time
Responds quickly
Loan met my needs

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July 01, 2019 at 7:54 AM
Recommend's Matt

Great Service!

The service was great.I Information was provided and followup done in a timely manner. Staff was courteous.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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June 30, 2019 at 10:10 PM

Excellent

I had some special circumstances due to my short term history. Eddie tools care of everything, even after issues with another company

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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June 29, 2019 at 6:29 PM

Excellent Customer Service

From the minutia to the paramount, Mr. Watts was very diligent in his work to help me achieve the goal of homeownership. He was extremely courteous, professional and thorough with his explanations of issues that would not be clear to the average consumer. Throughout the process, Mr. Watts provided the necessary support needed to achieve our goal. His hard work is indeed appreciated.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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