Top Loan Officers for FBC Mortgage, LLC
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Reviews for FBC Mortgage, LLC
Great Experience!
We had a great, smooth, seamless experience buying our first home with Jorge! Would recommend to others for sure!
FHA Florida
Kelly Taylor is the best!
We worked with Kelly and her wonderful team on a refinance of our home. She, along with Tammy David were extremely helpful, knowledgeable and so easy to work with. We were kept informed daily of the process and what was happening next. They even scheduled someone to come to our home to do the closing paperwork. We couldn't be happier :)
Loan Officer
Conventional 30 Year Fixed Florida
First Home
My husband and I have been working with Janette for over a year and she has been so helpful. She showed us what to work on what we needed to do and was always available to answer questions or any concerns. During the process of us bidding on a house to the paperwork and finalizing it all she has been there every step of the way. Making sure we understand everything and if we had questions or concerns. No matter if I felt the question wasn't important she made sure to answer it in a timely matter. We are truly grateful we had the opportunity to work with her and her team.
FHA 30 Year Fixed California
Exceptional Service !
WOW!!! Purchasing a home has been a dream of mine since 2014, and when I started this process in April 2019, I never thought that I would be able to purchase a home so quickly AND close 8 days before my birthday! Brian, Kate, Leigh Ann, THANK YOU for being amazing! My team was extremely professional and communicated promptly with me during every step of the process! Brian, thank you so much for everything and getting me to the closing table in 25 days! You’re the BEST!
Adrienne's Tip: Once you learn your offer has been accepted for a home, submit all pertinent documents that day to expedite your process. If other documents are needed, send those within the day that they’re requested so that there isn’t a delay in processing the loan. Also, communication is KEY! If there is a document needed, but you can’t readily access it, give a tentative date on when they can expect to receive it.
Conventional 30 Year Fixed Florida
Recommended professional team
This is the second time I work with Ana Maria, she have a fantastic way of deal obstacles a very patient and passionate person on what she does, I'm very pleased with the help I received from this company representatives and the final results... they guide me to the process of exactly what I needed and the best in the market I could get, definitely I will recommend her service and once again thank you so much.
Zaray's Tip: help them help you, just cooperate is step by step with the process and everything will go smooth.
Conventional 30 Year Fixed Florida
Buyer
Mr. Gordon was great and on top of everything. He said we would close on a set date and everything was seamless and easy. He texted me when it was important and emailed me everything else. I will only be going through him on future purchases! Again thank you so very much for all your team efforts to make our home sweet home.
FHA 30 Year Fixed Georgia
Great Experience
The whole team from FBC made what could have been a stressful loan process smooth and stress free! I had questions, they responded quickly and clearly Everyone along the way was accessible by phone, email, or even text!
Loan Officer
Conventional Florida
Excellent experience!! Definitely recommend!!!
From day one, Kevin made everything seem easy. Because of the helpfulness of Kevin, Heidi, and FBC Mortgage, we were able to focus on enjoying the building process as our new home came together. Thank you so much!!
Loan Officer
FHA 30 Year Fixed Indiana
Customer Service
We enjoy working with Eric because he is efficient, accessible, a communicator, and he's proven to be trustworthy.
Willie's Tip: Our advice to future clients is to respond timely to the emails/communications sent to you by FBC.
VA 30 Year Fixed Florida
old chicago
Brad worked very hard to assist us in our home purchase. He went above our expectations. Thankyou Brad.
FHA 30 Year Fixed Nevada
Full service
My officer was very helpful., answered questions and kept me informed of thing to come and look forward to. Pleased with my house buying experience.
USDA 30 Year Fixed Oklahoma
Bard home loan
Concern for the different emails I rcvd...Knew Matthew and Emily Goesche...but then I kept rcving emails to review and sign or asking for papers from additional people. This occurred AFTER I rcvd a letter alerting me to the possibility of fraud in the mortgage game...maybe you should limit number of people who actually send papers to clients. We also had issue with the new Florida ruling about spouse signature even if not on loan. We weren't told of this till the last week and then had to juggle the appts because of my son's unadjustable work schedule. It almost came down to using a mobile closure at 5am. Thanks for finally changing appt to the day before the original time. Also, I know that mortgages are often sold off to other companies but your sale ,I think ,was a record for swiftness...papers were already done for such a sale BEFORE we even closed on the loan !!!!!!!
Elizabeth's Tip: Please be more patient with those of us who are technically challenged in our equipment at home. I live in very rural area and have to drive to town to send faxes...plus sometimes your papers didn't copy onto my printer correctly and I had to piece the right side of paper. Plus some papers were sent at end of day and then I couldn't do the task AND drive to town until the next day. Some people might not have access to equipment OR driving ability to get things done...in timely fashion. I sometimes felt pressured to complete things faster than was possible.Maybe I shouldn't also play the "senior citizen" card, but ....
Loan Officer
Conventional 30 Year Fixed Florida
Sorry not sure what I need to put here
Sorry not sure what I need to put here
Conventional 30 Year Fixed Oklahoma
Stressful experience
Very poor communication and last minute documents request.
Willy's Tip: N/A
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. if there was a last minute request, it was possibly due to our underwriters making sure you were getting the best loan as possible. We will use this experience as a training opportunity for our company.FHA 30 Year Fixed Florida
Very Helpful and knowledgeable
Could not be more happy with our experience with FBC Mortgage. From pre-qualification all the way through to closing, they were there to answer our questions and guide us through all necessary steps.
Loan Officer
Conventional 30 Year Fixed Florida
