FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
8740 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 132
December 21, 2018 at 3:41 PM

Chera and her team are the Best!

Chera went above and beyond through out the entire loan process. She was able to help me improve my credit score which saved me a lot of money monthly and in the long term. Chera and Amy are always available for questions, day or night. I couldn't be more pleased with the effort that the team put forth. I am now in the home I've always wanted. I owe this to the dedication and hard work of Chera and her team. Thank you so much!

Manuel's Tip: If you're not sure about something, just ask. As a first time home buyer, I had a lot of questions. Chera and Amy were always happy to answer any questions I had.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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December 20, 2018 at 3:06 PM
Recommend's Matthew

Don Campbell & Diane Johnson's Home Buying Experience

Matthew and his team were all very professional, friendly, and efficient. They have great customer service skills and quickly responded to any of our questions and concerns. Great working with them.

Diane's Tip: None. Everything was great.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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December 20, 2018 at 9:56 AM
Recommend's Sonya

Latitude Margaritaville

Sonya is a pleasure to work with. What we thought would be a simple process turned out to have some challenges. Sonya took the time to explain the requirements for certain documents and made the process as smooth as possible.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 19, 2018 at 4:13 PM
Recommend's Bambi

Returning Customer

This is the second time using FBC. My first time was definitely a smoother process than my second time. I was disappointed in the last minute "under writers" request as well as not being able to use the initial down payment that was planned.

Jerome's Tip: Do not assume that because you are a returning customer that you will get a great deal. Shop around.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the complex nature of your loan program, All lenders are required to source funds that go to the closing table. If you transfer money around to various accounts before the loan closing, you will always be asked by our underwriting team to source the origination of the funds. This is standard lending procedure.
Loan Officer
Conventional 30 Year Fixed Kentucky
Closed on time
Responds quickly
Loan met my needs
Branch: Louisville, KY
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December 19, 2018 at 1:50 PM
Recommend's Kyle

Kyle is Outstandin

I put Kyle through a lot, changing houses, changing financing requests... He kept up with all my requests and answered all my questions. He was great to work with.

Loan Officer
Conventional 30 Year Fixed Florida
Branch: Winter Garden, FL
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December 19, 2018 at 1:31 PM
Recommend's Kiel

“If anyone knows it Kiel knows it”.

Kiel was helpful in every way, always available and ready to give us figures whenever we needed. By far the best Lender we have spoken to through this long time with looking and then buying a house..

Stefanie's Tip: Just ask.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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December 19, 2018 at 1:24 PM
Recommend's Matt

Superb

I am thrilled with how the loan process was handled. Lots of communication. Easy and seamless.

Jeannette's Tip: Fantastic team. Well organized. Easy to reach.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 19, 2018 at 1:22 PM
Recommend's Kim

First Home

I'm so thankful to Amanda and kim. They make my first home purchase a dream come true. They are the best. They will guide you each step of the way until you close. You follow their advise and give them what they need and you will never have any problems. FBC was a great company to deal with. Great communication between all party's .I highly recommend Kim and Amanda. You will never go wrong. Thank Kim and Amanda for making our dreams come true .

Victor's Tip: Follow their advise and get them what they ask and you won't have any problems .

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 19, 2018 at 11:42 AM
Recommend's Greg

Professional and competent

Greg,Debian and the team excelled in their performance and direction in abstaining my loan. They were easy to work with, gave clear and explicit information, and demonstrated understanding of how the process is daunting to a consumer. In addition, the team’s general professionalism was impressive. Thank you. Another important component of the process was the informative notices and videos.

Nancy's Tip: Communicate with your team- make sure you respond to their requests, ask for direction. The clear lines of communication will help you.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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December 19, 2018 at 11:33 AM
Recommend's Matt

living in paradice

Matt was very professional and friendly , he was on top of it through out the process

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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December 19, 2018 at 11:17 AM
Recommend's Tammy

Great to Work With

FBC Mortgage and Tammy Brown were amazing to work with! From pre-approval to close, the team at FBC were fast, responsive and incredibly helpful and informative! I always felt like a special client, even though I’m sure they had multiple mortgages going on Worth much more than mine. That’s top-notch customer service!!

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Odessa, TX
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December 19, 2018 at 11:15 AM
Recommend's Michael

Awesome customer service!

Dealing with FBC was so easy and seamless. I especially enjoyed working with Michael. He was ALWAYS available to take my calls or answer my emails no matter the time of day or night. He explained things thoroughly and always kept us up to speed on the progress of the loan. I would work with him again without a [email protected]

YOLANDA's Tip: Our loan officer was easy to reach and extremely communicative.

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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December 19, 2018 at 11:11 AM

Great Service

It was fantastic working with Stephen Mullin when obtaining our mortgage. He was extremely thorough and efficient throughout the entire process. He kept us informed every step of the way and we would definitely use Stephen again. I highly recommend using Stephen for any mortgage or refinancing needs because he knows his stuff and goes above any beyond. Extremely pleased with his service !

Conventional 30 Year Fixed New Jersey
Closed on time
Responds quickly
Loan met my needs
Branch: Denver, CO
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December 18, 2018 at 11:34 PM
Recommend's Keith

We closed early!

Keith Bice and his team were so easy to work with and kept us informed at each step of the process. I would recommend them in a heartbeat! We even closed 2 days early!

Loan Officer
Conventional Alabama
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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December 18, 2018 at 7:45 AM
Recommend's Kim

Thank you

Amanda Spor is a complete professional. She worked every aspect of this loan until all the details were together and it successfully closed. She will always be our first choice in this type transaction.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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