Coastal Loans, LLC

93% of customers would recommend Coastal Loans, LLC

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Customer Reviews

4.8 of 5
126 Reviews
Responsiveness 96%
Product met needs 98%
Competitive rate 91%
Real Estate Pro Reviews 2
July 20, 2025 at 9:41 PM
Recommend's Kyle

always there with answers

First time home buying and kyle was easy to work with and available ty

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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Real Estate Professional
July 11, 2025 at 9:17 AM

Excellent Experience

Highly recommend Audrey and the team at Coastal! Our mutual client had tight timeframe with the holidays and we were able to get everything completed with an excellent interest rate. I look forward to working with Audrey again!

Loan Officer
VA Florida
Branch: Orlando, FL
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July 01, 2025 at 7:38 PM
Recommend's Jorge

Loan

Jorge and team were EXCELLENT!! Approval for loan was fast and they took the scary part of doing the loan process a breeze!

Michael's Tip: If your looking for the best rate and a fast and easy going process hit up Jorge and team at Coastal Loan. I'm glad i did!!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 01, 2025 at 5:01 PM
Recommend's Jorge

New Homeowners

The process was super simple, and easy. Jorge and his team went above and beyond to get us approved and they did it. Thanks to them, me and my family are living a dream come true as new homeowners. Thanks Jorge and Chanice and Holiday Builders for this blessing. Thank you.

Fausto's Tip: Holiday Builders is the place to go!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 30, 2025 at 11:13 AM
Recommend's Jorge

Five Stars for Coastal Loans!

From start to finish, my experience with Coastal Loans, LLC was exceptional. My realtor and builder recommended them, and I’m so glad they did. Jorge was professional, knowledgeable, and made the mortgage process as smooth and stress-free as possible. His entire team was truly outstanding—communication was top-notch, and they were always quick to text, email, or call with updates or document needs. I’ve purchased several homes over the years, and this was by far the best lending experience I’ve ever had. Highly recommend!

Tricia's Tip: Helpful Tip: Get your financial documents organized early—Coastal Loans moves quickly, and staying ahead with things like bank statements, pay stubs, and tax returns will make the process even smoother. Also, don’t hesitate to ask questions—Jorge and his team are incredibly responsive and happy to walk you through each step.

Lender Response
Thank You for kind words! We value the opportunity and confidence you placed in your Coastal Loans Team to assist you with your new home financing! If we can be of service in the future please do not hesitate to let us know :-)
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 26, 2025 at 10:25 PM
Recommend's Tarek

Home

Very happy for COASTAL LOAN VERY PROFESSIONAL

Daniel's Tip: Make sure you have everything that they ask for and make sure you remember where you have all your documents for them ready because they are always ready and they help you out BIG BIG THANK YOU

Loan Officer
Other Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 26, 2025 at 4:58 PM
Recommend's Rolando

Excellent Company!!

I highly recommend Coastal Loans and Holiday Builders! the whole team were amazing with us! They helped us so much and they made our dream come through! Thank you Roland, Mayumi, Angela, Tom, Paul! You guys are amazing people!! Thank you so much! 🩷

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 21, 2025 at 6:22 PM
Recommend's Rolando

Excellent

Rolando Garcia was excellent to work with. He worked with us from day one until we closed our loan and did an outstanding job and guiding us through the process. Kudos Coastal Loans for finding this Jim.

Dawn's Tip: Mix for sure to ask for Rolando Garcia as a representative and make sure that you have all your paperwork in order. It could speed up your process.

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 07, 2025 at 10:51 PM

ZERO departmental communication

First, I'd like to say that coastal as a whole is not bad. There were plenty of really pleasant, and helpful people that were apart of the process. I would like to highlight my experience with Jorge though. As a first time home buyer, I genuinely had zero clue what to expect going into to this. I am incredibly thankful to have had as incredible of a realtor as I did, otherwise I am not sure I would have closed on the house. To give you background, I am a serious credit challenge, just barely being above the FHA minimum score but I was assured we could get this done. I was skeptical from day one but Jorge worked to get the approval, but honestly thats really where his excellence stopped. Upon approval I was told I would need the FHA 3.5%, along with 2mo reserve. Now the other thing, was i was also told my exact closing date wouldn't matter so I originally planned for May 15th. Things get singed and next thing you know, they are looking for me to close April 15th. Being 1400+ miles away that wasnt an option. I fought tooth and nail to get the closing date moved with no additional cost incurred and finally they moved it to April 30th. From there we fast forward to a week before closing where I still had no clue what my rough cash to close was going to be. We narrowed it down to a specific figure and i went with that. As we got to a day or two before closing I recieved the official closing statements which just did not make any sense. What should have been about 13k, was all of a sudden 19k for my cash due at closing. At this point I've given a 3k deposit on the house (holiday builders) and paid a non refundable appraisal. I finally get the paperwork revised to show the 13k cash to close. THE DAY of closing, I wired the funds (13k minus 3k deposit given a month prior). I received a frantic call from the title company because I didnt send the full 13k. I explained the deposit situation and was told to take it up with holiday and coastal. The morning of closing, my realtor, myself and Jorge had a phone call where I explained I did not have an extra 3k ON TOP of everything I gave, just for them to give me a check back at the closing table. Jorge's exact words were "then this is a moot point, and we simply cannot close" just like that. My amazing realtor took the bulls by the horns, and got them to release my deposit so I could use it for closing. I am sure there are wonderful loan officers within coastal but Jorge just is not it. This process must have taken 10 years off my life due to the constant stress, miscommunication and ever changing figures.

Jason's Tip: Work with literally anyone but Jorge. Everyone but him was such a pleasure to work with. From the backend team, to the actual construction/sales rep team, he was the only issue, and a massive one at that.

Lender Response
We apologize for your experience with Coastal Loans. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific experience with Coastal Loans. Thank you.
Loan Officer
FHA 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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April 03, 2025 at 11:36 AM
Recommend's Audrey

Moving home

Coastal has been great, very customer service centric and all personnel were nothing but amazing. Patient and going above and beyond.

Antonio's Tip: Keep up the amazing work

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 30, 2024 at 7:40 AM
Recommend's Tarek

Thank you Tarek and Monica

I really want to thank Tarek and the team for an awesome job. There were so many things that could have disqualified me but Tarek and the team focused on the stuff that qualified me for the loan and in the end of a very overwhelming process, I was approved and closed on my home. Thank you Tarek and Coastal Loans.

Latania's Tip: Be patient

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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December 21, 2024 at 7:56 PM
Recommend's Jorge

Transparent and trustworthy

I had exceptional experience with Costal loan

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 17, 2024 at 7:14 AM
Recommend's Rolando

Gratitude

Professionalism, communication, a fast process and very helpful

Wanda's Tip: Highly recommend.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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November 01, 2024 at 4:54 PM

Helpful

My experience was extremely good, my Laura and her team was very helpful and very thorough.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 26, 2024 at 5:20 PM
Recommend's Victoria

Awesome

Victoria and her group were awesome. They worked really hard to process the loan and meet a deadline for us. Highly recommend

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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October 17, 2024 at 10:59 PM

Thanks to Holiday Builders and all it's members of the staff.

Thank you for all of your assistance, especially patience while working with us. It's been a journey and worth every step, to have our Dream Come True.

Benjamin's Tip: Be choosey, and go with the Best.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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