Coastal Loans, LLC

93% of customers would recommend Coastal Loans, LLC

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Customer Reviews

4.8 of 5
109 Reviews
Responsiveness 95%
Product met needs 98%
Competitive rate 90%
Real Estate Pro Reviews 1
4 days ago at 10:59 PM
Recommend's Laura

Thanks to Holiday Builders and all it's members of the staff.

Thank you for all of your assistance, especially patience while working with us. It's been a journey and worth every step, to have our Dream Come True.

Benjamin's Tip: Be choosey, and go with the Best.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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5 days ago at 9:43 PM
Recommend's Rolando

Fast and easy process

Start to finish was easy process with plenty of communication and ease of access with the online portal

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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27 days ago at 3:57 PM
Recommend's Rolando

Profesionalismo

Rolando y su equipo de trabajo hicieron un magnífico trabajo durante el proceso del préstamo hasta el final del cierre . Súper complacido

Emilio's Tip: Recomendado 100%

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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29 days ago at 6:08 PM
Recommend's Tarek

Loan review

The proses was very smooth

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 13, 2024 at 3:03 PM
Recommend's Audrey

Very good Lender and Professional

Very professional people and aptitude

Eugenio's Tip: Nothing at all

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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September 13, 2024 at 10:39 AM
Recommend's Victoria

2705 Savannah Michelle Ln.

Overall it was a smooth process. We were asked for a lot of documentation of our finances and there was often redundant requests.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 02, 2024 at 4:02 PM
Recommend's Tarek

Absolutely the best

Tarek and his team always exceed expectations. Absolutely couldn’t ask for a better experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 01, 2024 at 6:23 PM
Recommend's Tarek

Na

They were very professional kept posted every step always reply in a timely manner I would definitely recommend both Tarek and Lisa

Lender Response
Congratulations again on your new home and "Thank You" for the opportunity to provide service. It is such a great compliment knowing that you learned about us from a previous customer. We are looking forward to helping you and your friends when mortgage needs arise.
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 31, 2024 at 10:38 PM
Recommend's Tarek

First time buyer

Tarek Shalaby and Lisa went above and beyond to make sure my loan was approved on time. The portal makes easy to submit documents. I just close on my first home yesterday. I highly recommend them.

Lender Response
Congratulations again on your new home and Thank You for your warm compliments and for taking the time to complete this review. We look forward to being here for you when you need us in the future.
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 24, 2024 at 12:19 PM
Recommend's Jorge

Great work!

I recently worked with Jorge at Coastal Loans, and I couldn't be more pleased with the service I received. Jorge was outstanding—professional, extremely knowledgeable, and adept at navigating any barriers that came up. He was always easy to communicate with and took the time to explain each step of the process, what actions I needed to take, and the timing for everything. In addition, Chaniece was my loan processor, and she is outstanding! Her communication skills are amazing, and she clearly expressed what needed to be done and what she required to clear underwriting requests. Her efficiency and attention to detail made a significant difference in the process. Buying a home can be incredibly stressful, but both Jorge and Chaniece made the entire experience smooth and manageable. Their expertise and dedication to their jobs were truly masterful. I highly recommend Jorge, Chaniece, and Coastal Loans for anyone looking to buy a home. Five stars all the way!

Ivan's Tip: Buying a home needs a lot of work in preparation

Lender Response
Thank You for your wonderful review and we hope you know that we feel the same about you. You'll remain a valued customer and we look forward to serving you in the future.
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 22, 2024 at 4:33 PM
Recommend's Victoria

Fantastic Work!

I just want to highlight the Coastal Loans Team (Andrea , Victoria, and Jonathan) for their incredible work on my loan. Their turn around time moving me through the process was excellent. Resulted in me closing on the house asap. Jonathan specifically had really good response time to my day to day questions. He also kept me very up to date on the overall status of my loan. Victoria and Andrea were also a pleasure to work with! Just an overall great experience, and i couldn’t recommend them highly enough.

Danny's Tip: Use Coastal Loans

Lender Response
Thank You very much for your kind words. The team appreciated the opportunity to work with you as well. Please let us know if we can assist you in the future.
Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 13, 2024 at 4:40 PM
Recommend's Laura

Our dream come true

They made it possible. Very polite, Great communication, overall satisfying with the service. They made our dream come true.

Abel's Tip: Stay on top of your emails and respond quickly.

Lender Response
Thank You for the wonderful review. We were thrilled to be of service for your mortgage needs and look forward to hearing from you or your friends and family. We love referrals!
Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 05, 2024 at 11:28 AM
Recommend's Rolando

Exceptional Service!!!

I had the pleasure of working with Rolando and team at Coastal Loans for my home mortgage loan, and I couldn't be more impressed with their service, especially given my unique situation. From the start, the team demonstrated a remarkable level of professionalism and expertise, taking the time to understand the complexities of my case and providing tailored solutions. Communication was seamless throughout the process. They were always available to answer my questions, offer advice, and provide regular updates. Their transparency and responsiveness made a potentially stressful process feel manageable and straightforward. The team's dedication to customer service was outstanding. They went above and beyond to ensure that all aspects of my loan were handled with care and precision. Despite the challenges presented by my situation, they navigated every hurdle efficiently and effectively, ensuring that I received the best possible terms for my mortgage. Their attention to detail and commitment to meeting my needs truly set them apart. I highly recommend Rolando at Coastal Loans to anyone in need of a mortgage loan, especially if you have unique circumstances. Their combination of knowledge, excellent communication, and exceptional customer care makes them an invaluable partner in the mortgage process. Thank you, Rolando and team, for your exceptional service and for handling my unique situation with such expertise and care!

Lender Response
Thank You sincerely for your wonderful review. The team is beaming with pride over your remarks and we will look forward to serving your future needs. Coastal Loans will be here for you, and your family and friends for any of your future mortgage needs.
Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 14, 2024 at 9:25 AM
Recommend's Jorge

Good Job

Mr. Jorge did a great job, he was patient, diligent and assertive, thank you for everything.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 14, 2024 at 4:07 AM
Recommend's Rolando

Didn’t keep up

They didn’t keep up with the builders updates. Our house was completed 4 weeks sooner than expected and even though I kept in contact with them regarding the progress, the CO had already been issued before they started process of final approval and even then I had to push. Our house sat for an additional and unnecessary 2 1/2 weeks between that and underwriting requesting additional information. Pre-approval and conditional approval were completed 8-10 weeks prior and down to the wire I was scrambling to procure additional information for them that could and should have been requested during the conditional approval process. We were still able to close 12 days earlier than the original projected closing date, it was the most exhausting and unnecessarily stressful experience I’ve ever had getting a mortgage.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 29, 2024 at 10:10 PM
Recommend's Rolando

Great Service

Rolando took the extra step to make himself available to answer any questions or concerns. He is a true professional who knows how to take personal care of his clients.

Jose's Tip: Coastal loans is a professional organization which provides great service to its customers.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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