Coastal Loans, LLC

92% of customers would recommend Coastal Loans, LLC

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Customer Reviews

4.8 of 5
97 Reviews
Responsiveness 95%
Product met needs 98%
Competitive rate 91%
Real Estate Pro Reviews 1

Reviews for Coastal Loans, LLC

20 hours ago at 4:33 PM
Recommend's Victoria

Fantastic Work!

I just want to highlight the Coastal Loans Team (Andrea , Victoria, and Jonathan) for their incredible work on my loan. Their turn around time moving me through the process was excellent. Resulted in me closing on the house asap. Jonathan specifically had really good response time to my day to day questions. He also kept me very up to date on the overall status of my loan. Victoria and Andrea were also a pleasure to work with! Just an overall great experience, and i couldn’t recommend them highly enough.

Danny's Tip: Use Coastal Loans

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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9 days ago at 4:40 PM
Recommend's Laura

Our dream come true

They made it possible. Very polite, Great communication, overall satisfying with the service. They made our dream come true.

Abel's Tip: Stay on top of your emails and respond quickly.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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18 days ago at 11:28 AM
Recommend's Rolando

Exceptional Service!!!

I had the pleasure of working with Rolando and team at Coastal Loans for my home mortgage loan, and I couldn't be more impressed with their service, especially given my unique situation. From the start, the team demonstrated a remarkable level of professionalism and expertise, taking the time to understand the complexities of my case and providing tailored solutions. Communication was seamless throughout the process. They were always available to answer my questions, offer advice, and provide regular updates. Their transparency and responsiveness made a potentially stressful process feel manageable and straightforward. The team's dedication to customer service was outstanding. They went above and beyond to ensure that all aspects of my loan were handled with care and precision. Despite the challenges presented by my situation, they navigated every hurdle efficiently and effectively, ensuring that I received the best possible terms for my mortgage. Their attention to detail and commitment to meeting my needs truly set them apart. I highly recommend Rolando at Coastal Loans to anyone in need of a mortgage loan, especially if you have unique circumstances. Their combination of knowledge, excellent communication, and exceptional customer care makes them an invaluable partner in the mortgage process. Thank you, Rolando and team, for your exceptional service and for handling my unique situation with such expertise and care!

Loan Officer
FHA Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 14, 2024 at 9:25 AM
Recommend's Jorge

Good Job

Mr. Jorge did a great job, he was patient, diligent and assertive, thank you for everything.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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June 14, 2024 at 4:07 AM
Recommend's Rolando

Didn’t keep up

They didn’t keep up with the builders updates. Our house was completed 4 weeks sooner than expected and even though I kept in contact with them regarding the progress, the CO had already been issued before they started process of final approval and even then I had to push. Our house sat for an additional and unnecessary 2 1/2 weeks between that and underwriting requesting additional information. Pre-approval and conditional approval were completed 8-10 weeks prior and down to the wire I was scrambling to procure additional information for them that could and should have been requested during the conditional approval process. We were still able to close 12 days earlier than the original projected closing date, it was the most exhausting and unnecessarily stressful experience I’ve ever had getting a mortgage.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 29, 2024 at 10:10 PM
Recommend's Rolando

Great Service

Rolando took the extra step to make himself available to answer any questions or concerns. He is a true professional who knows how to take personal care of his clients.

Jose's Tip: Coastal loans is a professional organization which provides great service to its customers.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 24, 2024 at 10:32 PM
Recommend's Rolando

Great start Awesome finish

It’s was a pleasure working with the Coastal Loan crew. All inquiries, misunderstandings wer answered and explained. They stayed on top of the process and steps from day one. It was a pleasure and I’m over ecstatic with my new home. I can rest peacefully and gracefully enjoy what has become.

Udrica's Tip: Stay on task and trust the process

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 23, 2024 at 3:27 PM
Recommend's Kyle

Great Service

Everyone was very helpful with this process.

Amarillys's Tip: Don't give up.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 01, 2024 at 8:56 PM
Recommend's Rolando

Coastal loan bank

Hello guys, let's me tell you, just give a try they will help you all a way through. I'm the first-time buyer.My bank agent was Rolando Gracia and the processor is Lisa Piquette. To be honest they was so helpful. I'm wordless. They would do anything to help you get a house and the team has a lot of connections to break your taxes down and insurance. You are looking for a house or fist buyer with low money. Please missed

Gesner's Tip: I will recommend any friends and families to apply for for coastal loans

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 01, 2024 at 6:47 PM

Very grateful, the best attention!

Kyle was the best loan officer I could have asked for. Great team everyone from coastal was very attentive and made the process of buying my first home very smooth.

Loan Officer
FHA Florida
Branch: Orlando, FL
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April 25, 2024 at 7:15 PM
Recommend's Laura

Laura is the best!

Laura was the absolute best, very prompt with answering emails and returning phone calls, so knowledgeable and so personable. I am so happy that I got to work with her as a first time home buyer, she made the process so easy!

Daijour's Tip: Get your documents in quickly!

Loan Officer
FHA Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 30, 2024 at 10:58 PM
Recommend's Kyle

Excellent company

I was very please a satisfy with the great service and support in a timely manner given to me .

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 26, 2024 at 4:52 PM
Recommend's Victoria

Loan Officer Rating

Victoria was amazing. She was super nice and very professional. She kept us in the loop at all times and was always able to answer questions

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 26, 2024 at 3:17 PM
Recommend's Jorge

BEYOND GRATEFUL

Where do I begin. As a first time home buyer I was very nervous and to be honest had no idea what the process of buying a home would take. I thank God for placing Jorge and the Coastal Loans family along with David and Holiday Builders family to assist in the purchase of my first home. Since day one Jorge has always communicated and been 100% transparent. Jorge's experience, expertise, guidance and recommendations have always made me felt secure along the process. So please rest assured Jorge always has your best interest at heart. Trust in him and he will always try to find a way. Thank you Jorge!

Walter's Tip: 1. Be 100% transparent of your financial situation with your loan officer. 2. If you have a CO-signer make sure you guys are always on the same page. 3. Stick to the program and listen to your loan officer recommendations.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 24, 2024 at 8:21 PM
Recommend's Rolando

Collingsworth

Rolando was responsive and worked for our needs. The process was easy, full of updates, and guidance.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 22, 2024 at 1:42 PM
Recommend's Tarek

Coastal loans were great

Tarek was great he answered me every time I called or text him. Lisa Artis worked with me also and got me to the approval process on time so I could close on time. Thank you coastal. I highly recommend ❤️

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 20, 2024 at 4:02 PM
Recommend's Laura

Amazing Service from the Entire Team!

Laura and her entire team are amazing. I received 10/10 service from the moment I got my pre approval. No email was left not responded, no phone call left unreturned. Throughout this entire process Laura stayed in touch with me and answered all my questions. This portal to upload documents was super easy to use and definitely took a lot of stress off me. I will be using them in the future when I need another mortgage !

Kelsi's Tip: Have all your documents ready like I did such as bank statements, accurate debt statements and return requests in a timely manner. Doing those things made my process stress free.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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March 07, 2024 at 10:52 AM
Recommend's Laura

Amazing

God bless this women's soul. By far the realest lender out there, I do not think we could have closed on this home without this wonderful women. She went above and beyond many times. amazing job

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 25, 2024 at 10:47 AM
Recommend's Victoria

Easy to work with

We were relocating from Missouri to Alabama. Coastal made the process very easy with their portal and communication to close our loan.

Loan Officer
Conventional 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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February 16, 2024 at 10:50 AM
Recommend's Rolando

10/10 highly recommend

Rolando was amazing and we are extremely happy we chose coastal loan. They waited for us to shop around before deciding they were the best fit for us. They got us in and helped us get a low interest rate. The incentive was extremely helpful. The communication rolando and his team has is amazing! They were so helpful and was unbothered by how unorganized I was. They helped tremendously with the pressure and confusion and stress buying a house comes with. Amazing work and I HIGHLY recommend rolando and his team

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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January 23, 2024 at 11:24 AM
Recommend's Laura

Exceptional service

My experience with coastal loans was nothing short of exceptional from start to finish. The team is very professional and work diligently to get your deal closed. I would definitely recommend them and I will be using them again. A special thanks to Laura and Tracy!

Tishara's Tip: Be patient and understand, as they will do their very best to get your loan closed.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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