Top Loan Officers for Coastal Loans, LLC
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Reviews for Coastal Loans, LLC
Excellent Experience
Highly recommend Audrey and the team at Coastal! Our mutual client had tight timeframe with the holidays and we were able to get everything completed with an excellent interest rate. I look forward to working with Audrey again!
Loan Officer
VA Florida
Loan
Jorge and team were EXCELLENT!! Approval for loan was fast and they took the scary part of doing the loan process a breeze!
Michael's Tip: If your looking for the best rate and a fast and easy going process hit up Jorge and team at Coastal Loan. I'm glad i did!!
Loan Officer
FHA 30 Year Fixed Florida
New Homeowners
The process was super simple, and easy. Jorge and his team went above and beyond to get us approved and they did it. Thanks to them, me and my family are living a dream come true as new homeowners. Thanks Jorge and Chanice and Holiday Builders for this blessing. Thank you.
Fausto's Tip: Holiday Builders is the place to go!
Loan Officer
FHA 30 Year Fixed Florida
Five Stars for Coastal Loans!
From start to finish, my experience with Coastal Loans, LLC was exceptional. My realtor and builder recommended them, and I’m so glad they did. Jorge was professional, knowledgeable, and made the mortgage process as smooth and stress-free as possible. His entire team was truly outstanding—communication was top-notch, and they were always quick to text, email, or call with updates or document needs. I’ve purchased several homes over the years, and this was by far the best lending experience I’ve ever had. Highly recommend!
Tricia's Tip: Helpful Tip: Get your financial documents organized early—Coastal Loans moves quickly, and staying ahead with things like bank statements, pay stubs, and tax returns will make the process even smoother. Also, don’t hesitate to ask questions—Jorge and his team are incredibly responsive and happy to walk you through each step.
Lender Response
Thank You for kind words! We value the opportunity and confidence you placed in your Coastal Loans Team to assist you with your new home financing! If we can be of service in the future please do not hesitate to let us know :-)Loan Officer
FHA 30 Year Fixed Florida
Home
Very happy for COASTAL LOAN VERY PROFESSIONAL
Daniel's Tip: Make sure you have everything that they ask for and make sure you remember where you have all your documents for them ready because they are always ready and they help you out BIG BIG THANK YOU
Loan Officer
Other Florida
Excellent Company!!
I highly recommend Coastal Loans and Holiday Builders! the whole team were amazing with us! They helped us so much and they made our dream come through! Thank you Roland, Mayumi, Angela, Tom, Paul! You guys are amazing people!! Thank you so much! 🩷
Loan Officer
FHA 30 Year Fixed Florida
Excellent
Rolando Garcia was excellent to work with. He worked with us from day one until we closed our loan and did an outstanding job and guiding us through the process. Kudos Coastal Loans for finding this Jim.
Dawn's Tip: Mix for sure to ask for Rolando Garcia as a representative and make sure that you have all your paperwork in order. It could speed up your process.
Loan Officer
VA 30 Year Fixed Florida
ZERO departmental communication
First, I'd like to say that coastal as a whole is not bad. There were plenty of really pleasant, and helpful people that were apart of the process. I would like to highlight my experience with Jorge though. As a first time home buyer, I genuinely had zero clue what to expect going into to this. I am incredibly thankful to have had as incredible of a realtor as I did, otherwise I am not sure I would have closed on the house. To give you background, I am a serious credit challenge, just barely being above the FHA minimum score but I was assured we could get this done. I was skeptical from day one but Jorge worked to get the approval, but honestly thats really where his excellence stopped. Upon approval I was told I would need the FHA 3.5%, along with 2mo reserve. Now the other thing, was i was also told my exact closing date wouldn't matter so I originally planned for May 15th. Things get singed and next thing you know, they are looking for me to close April 15th. Being 1400+ miles away that wasnt an option. I fought tooth and nail to get the closing date moved with no additional cost incurred and finally they moved it to April 30th. From there we fast forward to a week before closing where I still had no clue what my rough cash to close was going to be. We narrowed it down to a specific figure and i went with that. As we got to a day or two before closing I recieved the official closing statements which just did not make any sense. What should have been about 13k, was all of a sudden 19k for my cash due at closing. At this point I've given a 3k deposit on the house (holiday builders) and paid a non refundable appraisal. I finally get the paperwork revised to show the 13k cash to close. THE DAY of closing, I wired the funds (13k minus 3k deposit given a month prior). I received a frantic call from the title company because I didnt send the full 13k. I explained the deposit situation and was told to take it up with holiday and coastal. The morning of closing, my realtor, myself and Jorge had a phone call where I explained I did not have an extra 3k ON TOP of everything I gave, just for them to give me a check back at the closing table. Jorge's exact words were "then this is a moot point, and we simply cannot close" just like that. My amazing realtor took the bulls by the horns, and got them to release my deposit so I could use it for closing. I am sure there are wonderful loan officers within coastal but Jorge just is not it. This process must have taken 10 years off my life due to the constant stress, miscommunication and ever changing figures.
Jason's Tip: Work with literally anyone but Jorge. Everyone but him was such a pleasure to work with. From the backend team, to the actual construction/sales rep team, he was the only issue, and a massive one at that.
Lender Response
We apologize for your experience with Coastal Loans. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific experience with Coastal Loans. Thank you.Loan Officer
FHA 20 Year Fixed Florida
Moving home
Coastal has been great, very customer service centric and all personnel were nothing but amazing. Patient and going above and beyond.
Antonio's Tip: Keep up the amazing work
Loan Officer
Conventional 30 Year Fixed Florida
Thank you Tarek and Monica
I really want to thank Tarek and the team for an awesome job. There were so many things that could have disqualified me but Tarek and the team focused on the stuff that qualified me for the loan and in the end of a very overwhelming process, I was approved and closed on my home. Thank you Tarek and Coastal Loans.
Latania's Tip: Be patient
Loan Officer
VA 30 Year Fixed Florida
Transparent and trustworthy
I had exceptional experience with Costal loan
Loan Officer
FHA 30 Year Fixed Florida
Gratitude
Professionalism, communication, a fast process and very helpful
Wanda's Tip: Highly recommend.
Loan Officer
FHA 30 Year Fixed Florida
Helpful
My experience was extremely good, my Laura and her team was very helpful and very thorough.
FHA 30 Year Fixed Florida
Awesome
Victoria and her group were awesome. They worked really hard to process the loan and meet a deadline for us. Highly recommend
Loan Officer
VA 30 Year Fixed Florida
Thanks to Holiday Builders and all it's members of the staff.
Thank you for all of your assistance, especially patience while working with us. It's been a journey and worth every step, to have our Dream Come True.
Benjamin's Tip: Be choosey, and go with the Best.
Conventional 30 Year Fixed Florida
Fast and easy process
Start to finish was easy process with plenty of communication and ease of access with the online portal
Loan Officer
FHA 30 Year Fixed Florida
Profesionalismo
Rolando y su equipo de trabajo hicieron un magnífico trabajo durante el proceso del préstamo hasta el final del cierre . Súper complacido
Emilio's Tip: Recomendado 100%
Loan Officer
FHA 30 Year Fixed Florida
Loan review
The proses was very smooth
Loan Officer
FHA 30 Year Fixed Florida
Very good Lender and Professional
Very professional people and aptitude
Eugenio's Tip: Nothing at all
Loan Officer
Conventional 30 Year Fixed Florida
2705 Savannah Michelle Ln.
Overall it was a smooth process. We were asked for a lot of documentation of our finances and there was often redundant requests.
Loan Officer
Conventional 30 Year Fixed Florida
Absolutely the best
Tarek and his team always exceed expectations. Absolutely couldn’t ask for a better experience!
Loan Officer
Conventional 30 Year Fixed Florida
Na
They were very professional kept posted every step always reply in a timely manner I would definitely recommend both Tarek and Lisa
Lender Response
Congratulations again on your new home and "Thank You" for the opportunity to provide service. It is such a great compliment knowing that you learned about us from a previous customer. We are looking forward to helping you and your friends when mortgage needs arise.Loan Officer
FHA 30 Year Fixed Florida
First time buyer
Tarek Shalaby and Lisa went above and beyond to make sure my loan was approved on time. The portal makes easy to submit documents. I just close on my first home yesterday. I highly recommend them.
Lender Response
Congratulations again on your new home and Thank You for your warm compliments and for taking the time to complete this review. We look forward to being here for you when you need us in the future.Loan Officer
FHA 30 Year Fixed Florida
Great work!
I recently worked with Jorge at Coastal Loans, and I couldn't be more pleased with the service I received. Jorge was outstanding—professional, extremely knowledgeable, and adept at navigating any barriers that came up. He was always easy to communicate with and took the time to explain each step of the process, what actions I needed to take, and the timing for everything. In addition, Chaniece was my loan processor, and she is outstanding! Her communication skills are amazing, and she clearly expressed what needed to be done and what she required to clear underwriting requests. Her efficiency and attention to detail made a significant difference in the process. Buying a home can be incredibly stressful, but both Jorge and Chaniece made the entire experience smooth and manageable. Their expertise and dedication to their jobs were truly masterful. I highly recommend Jorge, Chaniece, and Coastal Loans for anyone looking to buy a home. Five stars all the way!
Ivan's Tip: Buying a home needs a lot of work in preparation
Lender Response
Thank You for your wonderful review and we hope you know that we feel the same about you. You'll remain a valued customer and we look forward to serving you in the future.Loan Officer
FHA 30 Year Fixed Florida
Fantastic Work!
I just want to highlight the Coastal Loans Team (Andrea , Victoria, and Jonathan) for their incredible work on my loan. Their turn around time moving me through the process was excellent. Resulted in me closing on the house asap. Jonathan specifically had really good response time to my day to day questions. He also kept me very up to date on the overall status of my loan. Victoria and Andrea were also a pleasure to work with! Just an overall great experience, and i couldn’t recommend them highly enough.
Danny's Tip: Use Coastal Loans
Lender Response
Thank You very much for your kind words. The team appreciated the opportunity to work with you as well. Please let us know if we can assist you in the future.Loan Officer
FHA 30 Year Fixed Alabama
Our dream come true
They made it possible. Very polite, Great communication, overall satisfying with the service. They made our dream come true.
Abel's Tip: Stay on top of your emails and respond quickly.
Lender Response
Thank You for the wonderful review. We were thrilled to be of service for your mortgage needs and look forward to hearing from you or your friends and family. We love referrals!FHA 30 Year Fixed Florida
Exceptional Service!!!
I had the pleasure of working with Rolando and team at Coastal Loans for my home mortgage loan, and I couldn't be more impressed with their service, especially given my unique situation. From the start, the team demonstrated a remarkable level of professionalism and expertise, taking the time to understand the complexities of my case and providing tailored solutions. Communication was seamless throughout the process. They were always available to answer my questions, offer advice, and provide regular updates. Their transparency and responsiveness made a potentially stressful process feel manageable and straightforward. The team's dedication to customer service was outstanding. They went above and beyond to ensure that all aspects of my loan were handled with care and precision. Despite the challenges presented by my situation, they navigated every hurdle efficiently and effectively, ensuring that I received the best possible terms for my mortgage. Their attention to detail and commitment to meeting my needs truly set them apart. I highly recommend Rolando at Coastal Loans to anyone in need of a mortgage loan, especially if you have unique circumstances. Their combination of knowledge, excellent communication, and exceptional customer care makes them an invaluable partner in the mortgage process. Thank you, Rolando and team, for your exceptional service and for handling my unique situation with such expertise and care!
Lender Response
Thank You sincerely for your wonderful review. The team is beaming with pride over your remarks and we will look forward to serving your future needs. Coastal Loans will be here for you, and your family and friends for any of your future mortgage needs.Loan Officer
FHA Florida
Good Job
Mr. Jorge did a great job, he was patient, diligent and assertive, thank you for everything.
Loan Officer
FHA 30 Year Fixed Florida
Didn’t keep up
They didn’t keep up with the builders updates. Our house was completed 4 weeks sooner than expected and even though I kept in contact with them regarding the progress, the CO had already been issued before they started process of final approval and even then I had to push. Our house sat for an additional and unnecessary 2 1/2 weeks between that and underwriting requesting additional information. Pre-approval and conditional approval were completed 8-10 weeks prior and down to the wire I was scrambling to procure additional information for them that could and should have been requested during the conditional approval process. We were still able to close 12 days earlier than the original projected closing date, it was the most exhausting and unnecessarily stressful experience I’ve ever had getting a mortgage.
Loan Officer
FHA 30 Year Fixed Florida
Great Service
Rolando took the extra step to make himself available to answer any questions or concerns. He is a true professional who knows how to take personal care of his clients.
Jose's Tip: Coastal loans is a professional organization which provides great service to its customers.
Loan Officer
Conventional 30 Year Fixed Florida
