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Reviews for Rolando Garcia
As a REALTOR® working with Rolando was great!
Rolando Garcia was the loan officer for my customer and he was so patient and truly worked hard to assist them with their needs. Rolando's professionalism and expertise stood out throughout the loan process. He communicated very well with me and them throughout the process. He was able to get them a good interest rate along with closing assistance. They closed and moved into their beautiful new home and love it! Thankyou so much Rolando.
FHA 30 Year Fixed Florida
Amazing
Rolando and team was just amazing during this process. The buyer was delayed and the team worked with me to ensure everything was still taken care of making this process as easy as possible
Conventional Florida
Regretful Decision
I’m very satisfied with my interactions and assistance from Rolando. I feel he was detailed and prompt to help when needed. My good experience ended there, I don’t know what happened, but it feels like someone just decided not to work on our loan anymore, we were constantly told the wrong information at the worst times, having to resubmit things that we had already submitted, it was a horrible experience. We were originally going to go with Better Mortgage, they offered a better rate with less points and were ready to fund within 2-3 weeks. Coastal Loans almost missed our closing deadline, charged more points, and I had to negotiate for a matched rate with Better.
Lender Response
Austin, thank you for taking the time to share your experience with us. We set a high standard for ourselves and have a long track record of exceed our customer’s expectations. We're sorry we fell short of your expectations -- we take your feedback seriously and we will use it to make us better. If you would like to discuss your experience further, we are available and ready to listen. Please call us at 407-284-4893 or email us at [email protected] Our hours of operations are Monday through Friday 8am to 6pm (EST).Conventional 30 Year Fixed Florida
Thank you
We like to thank Rolando Garcia,for all his help in purchasing our new home. Rolando was very helpful anytime I called or texted he will respond back to me in a timely matter, and answered any questions I had. It was a privilege working with Rolando.
FHA 30 Year Fixed Florida
Great service!
Rolando has been great throughout the loan process! Very quick to reply to questions!
Conventional Florida
Grateful
Our home-buying experience was an absolute nightmare due to our lack of preparation. However, Rolando was our saving grace. He became a dependable confidant, almost like the best friend we never had. We genuinely miss our daily conversations with him over the past three months. As clueless first-time buyers, we were completely unaware of the intricacies involved. Despite our shortcomings, Rolando went above and beyond, ensuring we never felt overwhelmed or discouraged. Finally, after three long months, we closed the deal on our new home, and we cannot express enough gratitude for Rolando's guidance. He is down to earth, empathetic, and incredibly competent in his profession. Without hesitation, we wholeheartedly recommend Rolando to anyone because if he managed to help us secure a home, he can undoubtedly assist anyone in achieving the same.
Keillyn's Tip: Don’t count on the IRS for anything
FHA 30 Year Fixed Florida
Thank you
Thank you for everything that you did for us. 10/10 for everything
FHA 30 Year Fixed Florida
Wonderful Team to work with!
From literally day one of a 14 month new build Rolando and his team were extremely helpful, informative, friendly and efficient in processing and approving our loan. He made everything easy and understandable to a non-financial person. The team over at Coastal Loans always followed up with me with any paperwork I need to supply or questions I asked. I would clearly use them again in a minute, if I could give that team at Coastal Loans 10 STARS I would!
Gregg's Tip: Have all your financial paper work in order and ready to supply to your lender to keep the process moving.
Conventional 30 Year Fixed Florida
Dream come true
Rolando and staff was very helpful and keeping me informed and up to date in the loan process. I thank all of them for making my dream come true.
VA 30 Year Fixed Florida
Excellent service
I am happy with the complete service I received from Coastal Loans, LLC.
FHA 30 Year Fixed Florida
With Us All The Way
Coastal Loans was a steady guide for us through the home buying process, from getting prequalified, all the way through closing. I can highly recommend the team at Coastal.
Conventional 20 Year Fixed Florida
Title?
Oh i get it now. All in all you guys were great.
FHA 30 Year Fixed Florida
Conventional loan
Excellent information and communication
Conventional 30 Year Fixed Florida
Experience in the FHA process
The process was good, questions were clarified, the process was easy. The loan processor Monica Espinoza was a great experience, she is wonderful. Also thank Ronaldo Garcia for the help in the initial process.
Luis's Tip: It is a long process but the team helps you to make everything easy and understandable.
FHA 30 Year Fixed Florida
Exceeded Our Expectations
With being first time home builders and going down the road of a new build, there were a lot of questions and Rolando was there to field them all, responding quickly and patiently while we sorted out our best options. Being an accountant I need to see numbers and get solid data, while this isn't always possible in this market, he was able to give me timelines, update our loan as we went along and lock us in a rate that made the most sense when it came time to close. I am so excited for our new home and couldn't have had a better experience.
Seth's Tip: Always lay out your goals up front so lenders can offer you the best loan for those goals.
FHA 30 Year Fixed Florida
Best experience
My husband and I close on our first home. Costal loan team were great., especially Monica Espinoza she was wonderful, From the mortgage application through urderwriting to approval and closing, thank you , the whole team at Costal loan has been awesome. Extremely detailed, responsive, very knowledgeable, organized, and just plain nice. Every person we worked with was friendly and made this first-time experience very easy.😊
FHA 30 Year Fixed Florida
Awesome
Rolando, Kent and Jessica were absolutely helpful and made this process easy. Thank you so much for your hard work and dedication to help me and family. David and the Holiday Builders team thank you for referring me to Coastal loans
FHA 30 Year Fixed Florida
Great experience!
Rolando was kind and always so helpful. This experience could not have been any better! Jessica became my best friend. Lol
FHA 30 Year Fixed Florida
Great Experience
Very easy to work with. Team was very responsive to communication.
Conventional 30 Year Fixed Florida
