Victoria Avila

100% of customers would recommend Victoria Avila

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Customer Reviews

4.6 of 5
19 Reviews
Responsiveness 95%
Product met needs 100%
Competitive rate 100%

Reviews for Victoria Avila

9 days ago at 6:58 PM
Recommend's Victoria

Extremely Competitive Rate and Great Experience!

Victoria was a pleasure to work with and she was incredibly instrumental in helping me secure a FANTASTIC rate with Home Loans Today! She was easy to work with during what is turning out to be a very busy time for refinances during Covid-19. (Also, for context, while my loan rate did expire, she was able to secure me an extension for my rate, and we only close 1 day later with the notary). Overall, I was very happy with my experience and I look forward to recommending Victoria to friends and family to her!

Conventional 30 Year Fixed California
Responds quickly
Loan met my needs

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13 days ago at 9:09 AM
Recommend's Victoria

Best In Class Service

Victoria Avila once again exceeded our expectations! Her personalized communication, responsiveness, and assertiveness makes her a tremendous asset. Additionally, Sara Telles was a pleasure to work with, providing clear instruction and timely responses. A great overall experience!

Conventional 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs

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August 17, 2020 at 2:36 PM
Recommend's Victoria

Friendly, efficient, responsive

This is the sixth or seventh time I've been through this process, and this was the smoothest, most sleanly communicated, and painless of them all. I got a better offer from my current lender in the middle of the process, and it was immediately matched and better.

Conventional 15 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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July 16, 2020 at 4:42 PM
Recommend's Victoria

Highly Recommended - Home Loans Today and Victoria are Awesome!

Very easy process, Victoria responsive and great to work with. I would highly recommend Home Loans Today and particularly Victoria.

Conventional 30 Year Fixed Oregon
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 11:12 PM
Recommend's Victoria

Refinance

Victoria was extremely helpful throughout the process. There were a few delays that she had no control over however we closed a week late but still within our rate lock time.

FHA 30 Year Fixed Colorado
Responds quickly
Loan met my needs

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May 16, 2020 at 7:04 PM
Recommend's Victoria

Pleasant Refi

I would have given 5 stars however, the length of time the process took and the redundant paperwork that was needed affected my decision.

Sean's Tip: Ask for a checklist of all documents required by the underwriters before hand.

Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs

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April 08, 2020 at 12:36 AM

A Smooth and Simple Refinance Experience

We refinanced our home recently and the experience was much easier than I anticipated. Victoria was very engaged and responsive despite her being involved in perhaps the busiest refinance season in recent history. She took the time to personally walk me through our disclosures and other documents over the phone. All deadlines were met promptly and every interaction was handled with the utmost courtesy. Victoria and FBC Mortgage will give you the refinance experience you are looking for!

Elmar's Tip: Have all your documents ready ahead of time to ensure you meet all the deadlines. Listen to Victoria and follow instructions :)

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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March 31, 2020 at 2:29 PM
Recommend's Victoria

Great Loan Officer

Excellent communication. Very helpful in understanding the whole loan process.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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March 21, 2020 at 1:17 PM
Recommend's Victoria

1176 Xenia

Didn’t receive closing documents until 2 hours prior to closing.

Conventional 20 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs

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March 07, 2020 at 8:57 PM
Recommend's Victoria

Home Refi

It was efficient for us to be able to communicate via email during the process. Our questions and concerns were answered in a timely manner. The only area of opportunity I would say is to let us know the closing date ahead of time. We felt like as we were going through the process, the next steps as for the documents needed were clear but it was hard for us to plan around a closing date that we didn't know about until a week before.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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January 28, 2020 at 8:38 AM
Recommend's Victoria

Thank You

Victoria was so great to work with, she made our refinance as painless as possible!

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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December 03, 2019 at 12:11 PM
Recommend's Victoria

Home refinance

Very satisfied with loan closer. However, lthere were last minute issues which Home Loans should have handled timely given enough time to read documents.

Jagdish's Tip: Provide timeline.

Conventional 30 Year Fixed Colorado
Closed on time
Loan met my needs

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November 06, 2019 at 5:32 PM
Recommend's Victoria

Review

Victoria did a fantastic job helping to get the loan closed

Jumbo 30 Year Fixed Texas
Responds quickly
Loan met my needs

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October 04, 2019 at 6:47 PM
Recommend's Victoria

excellent job

victoria is great. Very much reachable and always happy to help. Thanks for your great support Victoria! I am sure you will do great as always. You are an asset to any company you work for. Lucky to have you as my loan officer.

Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs

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September 02, 2019 at 11:10 PM
Recommend's Victoria

Super amazing experience!

We had to close on a tight timeline and the entire team at FCB was super helpful on our refinancing. The entire process went very smooth. We received a great rate from them and we were very pleased in every step of the process.

Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs

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August 14, 2019 at 12:40 PM
Recommend's Victoria

Few Hiccups, but overall a smooth transaction and great loan officer

She was great and able to secure a better rate than we had discussed as she waited for the market to change that day. A few communication issues with title, but I believe that was more the title company's fault than hers.

Conventional 30 Year Fixed California
Responds quickly
Loan met my needs

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July 19, 2019 at 7:12 AM
Recommend's Victoria

Nicely managed, great experience overall!

Victoria was great to work with. From the point of first contact right through the closing date, she was available to provide transparency into the process and answer all sorts of newbie questions I threw at her. We closed successfully as per schedule. Great customer service!

Conventional 30 Year Fixed Virginia
Closed on time
Responds quickly
Loan met my needs

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April 03, 2019 at 11:59 AM
Recommend's Victoria

Had a really good experience

I had really good experience with Home Loans today and with my loan officer with my refinancing needs. I would probably recommend hiring a better appraiser to them. Other than that, i was completely satisfied. This was my second mortgage transaction with HLT and I look forward to working with them again in the future.

Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 1:16 PM
Recommend's Victoria

Amazing Job!

Victoria and the rest of her team at Home Loans Today did an amazing job for us! She always answered my call or called me back promptly after leaving a voicemail! If she didn’t have a answer for me, she searched for one! Made the process as easy as it could be! I highly recommended!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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