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Reviews for Matthew McDuffee
Refinance review
We decided to do a streamlined refinance with FBC. The process went smoothly until we saw the final closing disclosure numbers. The escrow numbers did not reconcile with our information from CENLARs escrow account. The broker from FBC could not answer our questions. On the last day a mobile closing agent/notary agreed that there was an error with the escrow numbers. It was frustrating that the FBC reps could not understand and resolve the problem when we spoke to him. Everything was concluded after contacting the title company.
Gregory's Tip: Read everything closely.
Conventional 30 Year Fixed Florida
Easiest process ever
Matthew and team were great. Guided us through the entire process with precise patience. Communication was quick and they explained everything in layman's terms.
Freddie's Tip: Be patient Ask all questions as for them, no question is unimportant Before you spend any money, contact them first for guidance Check your emails consistently Respond promptly Keep accurate records Remember, they handle the finances not the building of your house
FHA 30 Year Fixed Florida
Great Service
I found the personnel attentive and very thorough. It was my first time purchase and with that comes many questions and concerns. They were kind and patient with me and provided the answers I needed.
Nicholas's Tip: If you have questions or need clarification on anything reach out to them directly. They are very attentive and communicative.
FHA 30 Year Fixed Florida
New Home Loan
Everyone at FBC made this experience painless! I was able to upload everything online, which is super quick and easy.
Nicholas's Tip: Be organized and timely! Returning docs quickly helps both parties in the long run.
Conventional 30 Year Fixed Florida
Great Experience
Matt McDuffee and his team at FBC Mortgage made the purchase of our second home an easy and stress free experience. From the prequalifying process to closing, Matt and his team were always available to answer questions and guide us. We bought this home remotely, away from our saved documents. Our processor was patient and helped us get needed documentation that was available online. They also worked effectively with our realtor making the process even smoother. We would highly recommend Matt, his team, and FBC Mortgage.
Conventional 15 Year Fixed Florida
Smooth sailing
From the beginning of loan process to closing was a breeze everything was handled by email. FBC did all the work, I just provided the information they needed. Everyone was very professional and friendly.
Michael's Tip: Would strongly recommend
Conventional 30 Year Fixed Florida
Easy process
From first phone call with victor to the hand holding and guidance with lisa all went smoothly, all questions were always answered promptly and we were very satisfied with the entire process. As a first time home buyer having a house built we had heard many horror stories, but the fbc team has been great during the home buying process, hoping the company they sold to service our loan will be equally a pleasure to do business with!
Ricky's Tip: Submit all info requested in a timely fashion so they can do their part the same
FHA 30 Year Fixed Florida
FBC
Our positives with FBC really came with Lisa Kenneally. We worked with Matthew in the beginning to figure out how their financing worked and the mortgage process and decided to go with FBC ultimately because of the benefits with the builder. We had a tough time once we decided to go with FBC- specifically with the person who collects all of your documents- in terms of communication, both promptness and clarity in what she was requesting. Fortunately, we were switched to Lisa and she helped us complete the process on a WONDERFUL note. She was fast with communication, we knew exactly what she wanted, she would let us know when she received our documents, and was just so friendly and personable. Thank you!
Conventional 30 Year Fixed Florida
Fast,efficient, and easy to work with
The Tampa staff did an outstanding job. I needed to close my loan in 3 weeks and they were ready two days earlier than expected.
Randall's Tip: When the lender request information, please get it to them quickly it will only make it more Efficient on both sides