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Reviews for Matthew McDuffee
Fast and easy
Victor Areola was always available, gave us all the information we need and made the process fast and easy
FHA 30 Year Fixed Florida
Better Rate
Better rate, slow to respond if you have questions
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We will also use this experience as a training opportunity for our entire company.FHA 30 Year Fixed Florida
FBC mortgage review
I closed on a loan in 2018 and this year the rates dropped significantly, so I received a post card from Matthew McDuffee’s office about refinancing. I got connected with the same loan officer that I worked with last year ( Spencer Lumia) and was able to get the refinance process completed in about 30 days. FBC is wonderful .
Kerline's Tip: Be more upfront about final cash to close amount. I was told that it was going to cost $ 398 to close but ended up paying $ $1170.33. This was upsetting news to receive about 24 hours before closing
FHA 30 Year Fixed Florida
Refinance
I have never had any problems with this company. I think my main reason for staying with a refinance from FBC is because of Matthew McDuffee. He has been so helpful in this loan process and is very knowledgeable.I would highly recommend him for any future financing and will recommend him to my friends when they ask. Thanks for all your help.
VA 30 Year Fixed Florida
Service Plus
This is the second time we used FBC and McDuffie and it’s always been a pleasure with no hassles . Great service friendly service the best ever
Ronald's Tip: Just listen to what they tell you to do and it will always be smooth sailing
VA 30 Year Fixed Florida
Protection for the buyer
Matt was there the whole step of the way. In the end I was confident he had my best interest in mind.
Conventional 30 Year Fixed Florida
New Grand Island Home
The McDuffee Team was fast and well educated with my special case. I'm a pastor and income is recorded on a 1099 form... They came up with a quick and simple solution that satisfied the underwiting team. Thanks guys!
Conventional 30 Year Fixed Florida
There is no way someone else can do it easier
From the start until the end of the process they have been wonderful with me. Their email responds have been no later than 5 min. Extremely helpful with anything I needed and every question answer in the best way possible. I could call Julie even at 10 pm and she would answer. I am very thankful to have business with people like FBC Mortage, LLC has as employees.
Besa's Tip: If you want things to go nice and smooth, be prepared with all your documents.
FHA 30 Year Fixed Florida
Miller
Overall we had a great experience Blake was awesome and we all got through this lengthy process and are proud home owners.
FHA 30 Year Fixed Florida
Well done
Everyone helpful with quick responses to all questions.
Conventional 30 Year Fixed Florida
amazing
We all know that buying a home can be frustrated.. However from the moment we started working with Spencer Lumina, he made me and my wife feel very comfortable. He took care of everything for us and made sure everything looked great. I never met someone in this business that would take their work home. Actually called me at 7 pm to make sure that all the paperwork was correct and walked me through so I understood it. I I really grateful, for his service and professionalism..
Conventional 30 Year Fixed Florida
Very helpful
FBC helped and walked me through each step and let me know how amd why i needed the item.
David's Tip: Be ready to help put some pressure on your currrect people, ie insurance, former loan people.
Conventional 15 Year Fixed Florida
Kristy Pyatt
Wonderful service. Can’t say enough about Andrew Clover and how fantastic he was.
Kristy's Tip: Work with Andrew!!!!
Conventional 30 Year Fixed Florida
Home Refi Made Very Easy
Matt and his team made this experience a simple, fast, and friendly refinance. The communication was excellent, explanations were simple to understand, and his team is responsive and always ready to assist.
William's Tip: Follow their lead. They provide the simplest way to make the loan happen in the quickest possible time.
VA 30 Year Fixed Florida
2nd Loan
Andrew was very helpful throughout the entire process, everyone was easy to reach at any time and made the process stress free.
VA Florida
