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Reviews for Matt Andre
UNIQUE GROUP
Absolutely awesome, wonderful and amazing group.. THE BEST
FHA 30 Year Fixed Florida
thorough
they are thorough
Conventional Florida
Excellent
Great communication good service
Alexis's Tip: More follow up
FHA 30 Year Fixed Florida
Outstanding!!!
Had no issue getting my mortgage from the FBC team. The team is highly professional and will o above and beyond to get you your dream home.
Naci's Tip: Fast approval
Conventional 30 Year Fixed Florida
Very quick and helpful
Matt and everyone at FBC were extremely helpful through this whole process. They were very quick with processing everything and I was able to move into my new home within a month.
FHA 30 Year Fixed Florida
Fairly Easy Process
As we were doing all of our loan process and closing digitally, some questions and delays might have been expected. However, the process went smoothly and we closed as and when expected.
Conventional 30 Year Fixed Florida
Matt Andre
Matt Andre & Steve Davenport are truly exceptional people, Matt made the mortgage loan process very easy to follow and was always available to answer my questions, which were many. I was able to reach him at all times and it was a pleasure working with him
Norman's Tip: stay on top of all documents sent to you for your signature
Conventional 30 Year Fixed Florida
Great Service & Super Helpful
I had a very smooth experience buying a home with FBC mortgage. The entire team I worked with was super helpful and as a first time home buyer, I really appreciated their guidance and patence. Nick Furbee was super great. Always there to answer questions and give very practical advice. He is a huge part of how smooth this process was for me. I Would 100% recommend FBC mortgage and will use again.
Nayo's Tip: Keep good communication with loan officers. A lot comes up and it's important to stay on top of all the paperwork. Luckily there is an online portal that helped tremendously!
Conventional 30 Year Fixed Florida
Overall Good Experience
Initial paperwork and process was straight forward. The loan assistant, Tara was super helpful providing explanations or info on loan details. Would have liked to see more communication before it was just 3-4 days prior to closing. Company requested additional docs before final underwriter approval which is expected. Again, just would have liked to see this requested in weeks prior to closing, not so close to closing date. It created pressure on the team, confusion for seller and myself (buyer) because of the uncertainty to close on time. Overall good experience but with a few improvements on time management and communication would make it a great experience. Note: Never spoke with assigned loan officer Mr. Andre, only assistants.
Heather's Tip: Ask loan officer for updates consistently after submitting initial paperwork. Attempt to receive conditional approval ASAP and then ask officer what additional docs you need to provide. Keep the ball rolling, provide docs/response to FBC in inept manner and keep requesting final approval docs so that you obtain them well before scheduled closing date.
FHA 30 Year Fixed Florida
Simple and Responsive
The team at FBC is very quick to respond and keeps working with you to guarantee things are done on time. They also make the process very simply with their Docu-Sign tool.
Thomas's Tip: Store all of the files they need in a folder on your desktop and organize them so that they're easy to sort through. Also, keep in constant communication so that you can deal with surprises quickly and not delay closing.
USDA 30 Year Fixed Florida
FBC
Overall quite a smooth process and East to reach for queries
Conventional 30 Year Fixed Florida
Ronny Masswy
Mattvwaa Amazing. Extremely helpful and responded quickly.
Ronny's Tip: None
FHA 30 Year Fixed Florida
COMMENTS
I WAS VERY MUCH SATISFIED WITH THE WHOLE PROCESS. VERY PROFESSIONAL TEAM.
Conventional 30 Year Fixed Florida
Excellent Service!
Everyone was great to work with and made the process easy!
Conventional Florida
Mortgage loan process review
It would have been more helpful to be shown a roadmap of the loan approval process so that the borrow understands the order of events that will occur and when, There needs to be a single point of contact for the borrower instead of multiple people in the loan process that the borrower has to deal with.
Don's Tip: Ask for single point of contact during the loan process that the borrower can contact for all issues.
Lender Response
We strive for 100% customer satisfaction. We appreciate your feedback as to your experience. We will use your comments for training our sales and operation teams.Conventional 30 Year Fixed Florida
