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Reviews for Karen Grim
First American
Karen and Jack were great to work with for the mortgage process. The whole experience with Trailblazer Mortgage was as awesome and smooth as the homebuying process could be. Jack, I want to thank you for the constant communication and answering of my million questions. I highly recommend Trailblazer Mortgage for your home loan needs.
FHA Florida
good job
everything was good
FHA 30 Year Fixed Florida
Thomas
Had a great experience with this company. Karen was a great help to me and my wife.She helped too keep this experience less stressful. Thanks for the good service.
VA 30 Year Fixed Florida
Highly Recommend
Working with Trailblazer was a seamless process. Everyone was very helpful and I was informed in every step of the way making a very pleasant experience!
FHA 30 Year Fixed Florida
Lenin
I recommend Starlight Homes to other’s, They have great service and great construction, They are very responsible for everything they do, Very good community.
FHA 30 Year Fixed Florida
Happy Homeowner!!
It was a breeze doing business with trailblazer mortgage. I am a happy homeowner.
FHA Florida
Do not use Traiblazer
Working with Trailblazer Mortgage was one of the most hellacious experiences of me and my wife’s lives. Our realtor confirmed she has never seen a more ridiculous and complicated process in her career. We were kind, transparent, and did all we could to mitigate the issues, but it was clear that this company was working against us for reasons unknown. Specifically, Karen Grim and Gregory Thomas, who consistently displayed a lack of understanding for their job. They were untrustworthy, rude, condescending, never checked their emails which resulted in us sending the same things over and over again, and would make up different rules and regulations on the spot contradicting everything we were told previously. They constantly talked over us in conversation, hung up on phone calls mid-conversation multiple times, and refused to answer questions. It got to the point where we wrongly had to push our closing day back and were borderline threatened to be pushed back further unless we complied with their ridiculous claims. If it weren’t for my resilient wife and us being dead set on this house, we would’ve abandoned it based solely on our experience with Trailblazer Mortgage. Avoid this company at all costs if you value your sanity.
Lender Response
Mr. Palmer, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)VA Florida
Awesome service
Service was great, quick and smooth
Harry's Tip: Have everything prepared and on hand
FHA 30 Year Fixed Florida
Excellent service
I’m very thankful for this amazing opportunity of buying my first home it was a wonderful experience.
Zulay's Tip: Great communication and service. Correct timing and interest.
FHA 30 Year Fixed Florida
amazing
Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective thank you Karen and all of your staff involved truly a great experience in the purchase of my first home.
Edgar's Tip: trust this team.
FHA 30 Year Fixed Florida
amazing
Karen Grim was phenomenal she stayed in touch with my wife and I throughout the entire process.. she was very speedy and never needy.. simple fast and effective thank you Karen and all of your staff involved truly a great experience in the purchase of my first home.
Edgar's Tip: trust this team.
FHA 30 Year Fixed Florida
Process made easy
I closed on my home 12/29/22 which I had been disqualified with different lenders and they said we will close before the end of year. They did just that. The professionalism and dedication this company brings is incredible. Thank you for making my dream into reality
VA 30 Year Fixed Florida
Made my dream of owning a home real!
We are so thankful for Trailblazer Mortgage! They worked with us every step of the way to move the process along. They were informative, communicative, and professional. We now own a home which I thought was not going to happen with all of our previous experiences!
Conventional 30 Year Fixed Florida
3075 Springwell Loop, Orlando, Fl. 32808
Karen Grim was Awesome! Karen made the entire home buying experience a memorable time. She made me feel like she was a friend and rooting for my endeavors every step of the way. And, I my so thankful.
Odell's Tip: Be patient
VA 30 Year Fixed Florida
Excellent in communicating
I had a lot of question that I needed answered and Karen did an excellent job answering all questions needed..
Conventional Florida
