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Reviews for Jennifer Pitcher
Service Review
Jennifer Pitcher was very informative and was able to clearly explain the refinancing process and what to expect. She was quick to provide the required paperwork for our completion and initiated our loan request immediately. Her team of assistants that facilitated the loan processing were prompt, helpful and responsive to all of our questions. They were excellent at keeping us apprised of the status of the processing from receipt of the required paperwork, through the underwriting process and approval. Would recommend Jenifer and the team.
Christinia's Tip: FBC staff - ask at the beginning of the process if the house will titled in a Trust: Loan Applicants: Make sure you advise everyone immediately if you intend to title your property in a Trust. We did and this helped to prevent having to redo the paperwork. Also be prepared to provide copies of the Trust documents which must be reviewed and approved prior to final approval.
Conventional 30 Year Fixed Florida
Outstanding FBC
Jeni and her team were amazing to work with. We were never left in the dark, worrying or wondering about what was happening next in our home loan process. The rate and service that we were provided with were both fantastic and we'd have no hesitation in recommending that a buyer work with Jeni!!
Conventional 30 Year Fixed Florida
Great Service
Went with Jeni and her team due to a recommendation from my son. They were great considering the quick turnaround time we were working with for the home purchase. They kept us up to speed on the process and our loan closed on the scheduled date. Great experience!
Conventional 30 Year Fixed Florida
Amazing Customer Experience
I have worked with several mortgage companies and I have NEVER got such a warm experience than what I got with FBC. They actually care, call you back and follow thru with all their promises. I strongly recommend this team for all of your mortgage needs.
FHA 30 Year Fixed Florida
Outstanding service
This is the fifth time I have dealt with Jeni at FBC Mortgage in the past 8 years. The service she and her team provide is second to none. She and her team are very good at communication during the entire process. Definitely my go-to lender and have recommended Jeni’s team to family and friends who get the same level of outstanding service. Thanks!!
Conventional 15 Year Fixed Florida
Absolutely Amazing!!
I've worked with Jennifer for over 5 years now on multiple loans. She goes absolutely out of her way to make sure you fully understand the process and is there with you throughout. I would highly recommend her and FBC!
FHA 30 Year Fixed Florida
The FBC Team is amazing
My wife and I had tried to get a home for months through another lender. Their process was complicated, their communication lacked, and when Covid hit my wife and I were bumped out of our ability to get a home. That is when we found FBC. The team at FBC were kind, knowledgable, and super easy to work with. My wife and I were informed every step of the way. There were even times when they worked extra hours just to ensure that the home we fell in love with became ours. In less than a month, we found a home, closed on the home, and moved in to the home. The process was so smooth that it allowed us to sleep soundly at night knowing that we were in good hands. I cannot speak enough good about this company, Jeni, and the rest of the team. I highly recommend that you use these guys for your next home! You will never regret that decision.
James's Tip: 1. Don't be afraid to ask questions. 2. Stay up to date on what is happening with your home